Filed Aug 25, 2021
Dashboard has cracked right in the middle. Happened overnight.
- NHTSA ID
- 11430429
- Incident
- Aug 24, 2021
2009 GMC Sierra Denali
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Aug 25, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 7 NHTSA owner-reported complaints for the 2009 GMC Sierra Denali, most frequently naming the airbags, body & structure and fuel system categories. 1,252 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2014 | 1 | 1 |
| Jan 2016 | 1 | 2 |
| Aug 2017 | 1 | 3 |
| Feb 2018 | 1 | 4 |
| Oct 2018 | 1 | 5 |
| Apr 2019 | 1 | 6 |
| Aug 2021 | 1 | 7 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags240.0%
- Body & structure240.0%
- Fuel system120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Body & structure
Filed Apr 30, 2019
SEVERELY CRACKED OEM DASHBOARD. IF THE AIRBAGS GO OFF I'M VERY AFRAID OF CATCHING PLASTIC SHARDS IN MY FACE.
- NHTSA ID
- 11204858
- Incident
- Feb 1, 2019
Filed Oct 16, 2018
THE DASHBOARD IS CRACKING ACROSS FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER SIDE AIR BAG.
- NHTSA ID
- 11140557
- Incident
- Oct 1, 2014
Airbags
Filed Feb 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL AUTO MALL (15700 IDAHO CENTER BLVD, NAMPA, ID) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 11072250
- Incident
- May 27, 2016
Fuel system
Filed Aug 18, 2017
MY VEHICLE EXPERIENCED A FAULTY FUEL CONTROL MODULE FAILURE PER THE GM RECALL BULLETIN 14515B FOR PN 20759945, WHILE I WAS DRIVING ON 8-16-17. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING WHILE IN MOTION. NO INJURIES OR ACCIDENT ACCORDED AT THE TIME, BUT WE WERE STRANDED ON THE SIDE OF THE ROAD. ACCORDING TO THE RECALL BULLETIN, THIS RECALL WAS VIN SPECIFIC AND MY VEHICLE'S VIN WAS NOT A PART OF THIS RECALL. I BELIEVE THAT PER PAGE 3 OF THE RECALL DOCUMENT, MY VEHICLE SHOULD BE COVERED UNDER THIS RECALL AS I HAD TO REPLACE THIS EXACT DEFECTIVE PART IN MY VEHICLE AS OUTLINED IN THE RECALL NOTICE. I HAVE REGISTERED A COMPLAINT WITH GMC UNDER SERVICE CASE # [XXX] TODAY AND WAS DIRECTED BY CUSTOMER SERVICE DEPARTMENT ([XXX] EXT. [XXX]) TO CONTACT THIS AGENCY TO REQUEST THAT MY VEHICLE BE INCLUDED AS PART OF THIS RECALL AS THE SPECIFIC PN THAT WAS UNDER THIS RECALL WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED. ATTACHED IS THE ACTUAL RECALL BULLETIN 14515B, HIGHLIGHTED WITH AFFECTED RECALL PN, MY VEHICLE MAKE, MODEL AND YEAR AS WELL AS A COPY OF THE REPAIR INVOICE FROM THE GM DEALER THAT I PAID $596.18 FOR AN ITEM THAT SHOULD HAVE BEEN COVERED UNDER THIS RECALL. AS A LONG TIME GM CUSTOMER, I WOULD APPRECIATE ANY ASSISTANCE YOUR AGENCY COULD/WOULD PROVIDE ON MY BEHALF. RESPECTFULLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11016149
- Incident
- Aug 16, 2017
- Mileage
- 73,493 mi
Filed Jan 18, 2016
THE DASHBOARD HAS SUBSTANTIAL CRACKING. THE VEHICLE HAS BEEN GARAGE KEPT AND HAS NOT HAD ANY CHEMICALS USED TO CLEAN THE DASHBOARD SINCE IT WAS PURCHASED NEW. I'M WORRIED ABOUT THE EFFECTIVENESS OF THE AIRBAGS IF THEY WERE TO COME INTO CONTACT WITH THE SHARP PLASTIC EDGES OF THE CRACKS WHEN THEY DEPLOY. I'M ALSO CONCERNED ABOUT BROKEN PLASTIC PIECES BECOMING AIRBORNE IN THE CAB IN THE EVENT OF AN ACCIDENT, AS I USUALLY HAVE MY 3 YOUNG CHILDREN IN THE BACK SEAT.
- NHTSA ID
- 10820825
- Incident
- Jan 1, 2015
- Mileage
- 100,000 mi
AirbagsBody & structure
Filed Jul 7, 2014
THE DASH IS CRACKED IN THE AIRBAG AREA AND I AM CONCERNED ABOUT IT FLYING OFF AND POSSIBLY CAUSING AN INJURY IN THE EVENT OF AN AIRBAG DEPLOYMENT. *JS
- NHTSA ID
- 10608796
- Incident
- Jun 19, 2014
- Mileage
- 94,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
13598
New Vehicle Monitoring Programs Section in IVH
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.