RoadVitals

2009 Saturn Vue Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 24, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 7 NHTSA owner-reported complaints for the 2009 Saturn Vue Hybrid, most frequently naming the electrical, driver assistance and airbags categories. 152 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical440.0%
  • Driver assistance220.0%
  • Airbags110.0%
  • Engine110.0%
  • Powertrain (other)110.0%
  • Steering110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalEngine
Filed Apr 24, 2019

TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET NORTH RICHLAND HILLS (7769 BOULEVARD 26, NORTH RICHLAND HILLS, TX) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED, BUT THE ENGINE BEGAN TO EXPERIENCE OVERHEATING AND THE SERPENTINE BELT FRACTURED DUE TO A FAILED AIR CONDITIONING COMPRESSOR. THE VEHICLE ALSO EXPERIENCED VARIOUS OTHER FAILURES, INCLUDING A DRAINED BATTERY AND THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11203395
Incident
Jan 1, 2013
Mileage
120,000 mi
Airbags
Filed Feb 22, 2019

TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE FRONT DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE CONTACT STATED THAT THE SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO PRINCE CHEVROLET BUICK GMC CADILLAC OF ALBANY (LOCATED AT 2701 LEDO RD, ALBANY, GA 31707, (229) 432-6271), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID
11181776
Incident
Feb 21, 2019
Mileage
170,000 mi
ElectricalPowertrain (other)
Filed Aug 14, 2018

HYBRID BATTERIES ARE FULL OF CORROSION AND MOST LIKELY LEAKING. SAW SOME STUFF ABOUT A POSSIBLE RECALL ON THIS.

NHTSA ID
11119982
Incident
Jul 16, 2018
Mileage
125,000 mi
Steering
Filed Jun 9, 2016

UPON STOPPING AND SETTING GEARSHIFT TO PARK AND TURNING OFF THE IGNITION THE KEY GETS STUCK IN THE ACCESSORY POSITION. THIS DRAINS THE BATTERY TO THE POINT OF OBTAINING A DEAD BATTERY. HAVE TAKEN THE CAR TO THE DEALERSHIP AND HAD A NEW KEY CYLINDER PUT ON. KEY STILL GETS STUCK. NEW ADDITIONAL PARTS ON ORDER FOR 230.00 WAITING TO FIND OUT IF THIS FIXES THIS PROBLEM.

NHTSA ID
10873502
Incident
Jun 7, 2016
Mileage
73,000 mi
Electrical
Filed May 16, 2014

TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE STALLED. THE FAILURE RECURRED SEVEN TIMES WHERE THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION SWITCH. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10588806
Incident
Apr 9, 2013
Mileage
60,000 mi
Driver assistance
Filed Sep 6, 2013

TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DID NOT ACCELERATE IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OCCURRENCE WAS A NORMAL REACTION FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID
10542271
Incident
Aug 22, 2013
Mileage
30,000 mi
Electrical
Filed Mar 8, 2013

VEHICLE HAS BEEN SERVICED FOR HYBRID SYSTEM MALFUNCTION IN THE PAST (SERVICE BULLETIN NO. SB-10136A), 07/19/2010, FROM ORIGINAL PURCHASE DATE 05/06/2009. VEHICLE CONTINUES TO HAVE ISSUES REGARDING HYBRID SYSTEM PLACING MYSELF AND ALL OTHER DRIVERS IN POTENTIAL DANGER. VEHICLE EQUIPPED WITH AN AUTO STOP FEATURE THAT TEMPORARILY SHUTS VEHICLES ENGINE DOWN TO SAVE ON GAS WHEN IT COMES TO A COMPLETE STOP (EX. RED LIGHTS, NEGOTIATING LEFT TURNS, STOP SIGNS.). WHEN DEPRESSING THE BRAKE, VEHICLE THEN RESTARTS ELECTRONICALLY AND ADVANCES. MY ISSUE IS THAT WHEN I COME TO A STOP, OR MAKE LEFTS, THE VEHICLE DOES NOT TURN BACK ON. THERE IS AN APPROXIMATE 5 TO 8 SECOND DELAY, THEN THE VEHICLE RESTARTS MANUALLY. THE STARTER ENGAGES AND THE CAR GOES AGAIN. THE DELAY HAS HAPPENED TO ME WHILE TURNING LEFT, WHICH LEAVES ME AT A RISK OF EITHER BEING STRUCK FROM BEHIND OR HEAD ON COLLISION FROM ONCOMING TRAFFIC. CONTACTED THE DEALER AND WAS TOLD THE BATTERY PACK HAD BEEN REPLACED BEFORE AND THEY CONSIDERED THE MATTER CLOSED. SAME INFORMATION WAS RELAYED FROM THE TOLL FREE NUMBER FOR SATURN. ONCE THE RECALL SERVICE IS COMPLETE, THAT'S IT. VEHICLE APPEARS TO HAVE A PATTERN OF HYBRID BATTERY REPLACEMENT (07/19/2010 AND NOW, MARCH 2013). IN MY OPINION, THE ISSUE WAS NOT RESOLVED AND THE MANUFACTURER GIVES NO IMPLICATION THAT THE SERVICES COMPLETED SOLVED ANYTHING. HYBRID COMPONENT PACK REPLACEMENT APPROX. EVERY 1 OR TWO YEARS SOUNDS UNREASONABLE AND SHOULD HAVE BEEN DISCLOSED IN THE OWNERS MANUAL IF ,IN FACT, THAT'S WHAT I HAVE TO DEAL WITH HAVING TO OWN THIS PARTICULAR YEAR MAKE AND MODEL. *TR

NHTSA ID
10502058
Incident
Jan 7, 2013
Mileage
99,781 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn Vue Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing700
2008110138.8
2007260031.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.