2009 INFINITI QX56

The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.

NHTSA ID

11518148

Incident

Apr 13, 2023

Mileage

156,193 mi

The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.

NHTSA ID

11473908

Incident

Nov 14, 2021

Mileage

167,000 mi

I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.

NHTSA ID

11152139

Incident

Nov 17, 2018

Mileage

161,996 mi

MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. THE REPAIR SHOP TOLD ME THE STRUTS AND SHOCKS ETC 'ARE FINE', BUT THAT THERE MAY BE AN ISSUE WITH THE SUSPENSION THE DEALER ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT, BUT AFTER RESEARCH HERE ... I SEE THAT THIS EXACT PROBLEM IS COMMON WITH THIS VEHICLE AND THE 2011, SUCH THAT THERE IS A RECALL FOR THE MODELS MANUFACTURED NOV. 2009 AND 2010. ALL OF THESE VEHICLES SHOULD BE FIXED BY MANUFACTURER. THEY KNOW THIS IS AN ISSUE AND EVEN RECALLED SOME VEHICLES. THIS TRULY COULD KILL US SOME DAY... BRAKES DON'T WORK OR THE CAR'S BACK-END SWINGS OUT OF THE LANE AND FISHTAILS OUT OF CONTROL ON THE INTERSTATE. IT HAPPENS ALL THE TIME NOW. I RESEARCHED BECAUSE I NEED TO DRIVE MY SON TO COLLEGE AND KNEW IT DIDN'T FEEL SAFE. I FOUND YOU MAY ALREADY BE INVESTIGATING THESE ISSUES AND I WOULD LIKE A RESOLUTION AND TO HAVE MY TESTIMONY INCLUDED. IT'S DANGEROUS.

NHTSA ID

11114417

Incident

Feb 13, 2015

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2009 INFINITI QX56. AFTER GROCERY SHOPPING, THE CONTACT OPENED THE TRUNK WITH THE REMOTE. WHILE PUTTING THE GROCERIES INSIDE THE TRUNK, THE TRUNK AUTOMATICALLY CLOSED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE TRUNK FROM FALLING DOWN WITH HER HANDS. THE DEALER (GLENDALE INFINITI, 812 S BRAND BLVD, GLENDALE, CA 91204) WAS CONTACTED AND STATED THAT IT WAS NOT PART OF THE STANDARD CHECKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

11031763

Incident

Oct 3, 2017

Mileage

110,000 mi

THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VEHICLE MAKES LOUD NOISES UPON ACCELERATING THE MECHANIC SAID IT'S FROM A CRACKED MANIFOLD WHICH IS COMMON IN THE QX56 AND WANTS $1800 TO REPLACE THE MANIFOLD THIS IS OUT RAGES. THE THROTTLE SAYS THING POSITION ON THE Q X56 IS VERY TOUCHING AND BARELY LAYING YOUR FOOT ON THE GAS PEDAL JOBS FOR ESPECIALLY FROM STOP LIGHTS AND STOP SIGNS UPON INITIAL ACCELERATION THIS IS VERY UNSAFE THE DEALER REFUSES TO FIX IT UNDER WARRANTY.

NHTSA ID

10971275

Incident

Oct 20, 2016

MY CAR RAN OUT OF GAS ON THE FREEWAY. THE FUEL GAUGE STILL READ 1/4. I HAVE NOTICED THIS SEVERAL TIMES, THAT I KNOW I AM NEAR EMPTY BASED ON MILEAGE BUT MY GAS GAUGE STILL READS 1/4. I FOUND A RECALL ON-LINE THAT STATES THAT THIS CAR IS AFFECTED BUT WHEN I CONTACT NISSAN NA AND MY DEALER, BOTH SAY, BASED ON MY VIN, THERE IS NO RECALL. THIS IS WHAT I FOUND ONLINE: RECALL ID # 68281 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 MODEL AFFECTED: 2009 INFINITI QX56 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCES: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. REMEDY: DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261. POTENTIAL UNITS AFFECTED: 340000 NOTES: NISSAN NORTH AMERICA, INC. READ MORE: HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/#IXZZ3TLP7MAC9 HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/ *TR

NHTSA ID

10691803

Incident

Jan 7, 2015

Mileage

90,000 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.