RoadVitals

2009 INFINITI QX56 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 20, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 INFINITI QX56, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension323.1%
  • Electrical215.4%
  • Fuel system215.4%
  • Driver assistance17.7%
  • Airbags17.7%
  • Body & structure17.7%
  • Exterior lighting17.7%
  • Steering17.7%
  • Brakes17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.

NHTSA ID 11473908 · filed Jul 14, 2022

MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. THE REPAIR SHOP TOLD ME THE STRUTS AND SHOCKS ETC 'ARE FINE', BUT THAT THERE MAY BE AN ISSUE WITH THE SUSPENSION THE DEALER ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT, BUT AFTER RESEARCH HERE ... I SEE THAT THIS EXACT PROBLEM IS COMMON WITH THIS VEHICLE AND THE 2011, SUCH THAT THERE IS A RECALL FOR THE MODELS MANUFACTURED NOV. 2009 AND 2010. ALL OF THESE VEHICLES SHOULD BE FIXED BY MANUFACTURER. THEY KNOW THIS IS AN ISSUE AND EVEN RECALLED SOME VEHICLES. THIS TRULY COULD KILL US SOME DAY... BRAKES DON'T WORK OR THE CAR'S BACK-END SWINGS OUT OF THE LANE AND FISHTAILS OUT OF CONTROL ON THE INTERSTATE. IT HAPPENS ALL THE TIME NOW. I RESEARCHED BECAUSE I NEED TO DRIVE MY SON TO COLLEGE AND KNEW IT DIDN'T FEEL SAFE. I FOUND YOU MAY ALREADY BE INVESTIGATING THESE ISSUES AND I WOULD LIKE A RESOLUTION AND TO HAVE MY TESTIMONY INCLUDED. IT'S DANGEROUS.

NHTSA ID 11114417 · filed Jul 29, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.

NHTSA ID 11152139 · filed Nov 17, 2018

THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VEHICLE MAKES LOUD NOISES UPON ACCELERATING THE MECHANIC SAID IT'S FROM A CRACKED MANIFOLD WHICH IS COMMON IN THE QX56 AND WANTS $1800 TO REPLACE THE MANIFOLD THIS IS OUT RAGES. THE THROTTLE SAYS THING POSITION ON THE Q X56 IS VERY TOUCHING AND BARELY LAYING YOUR FOOT ON THE GAS PEDAL JOBS FOR ESPECIALLY FROM STOP LIGHTS AND STOP SIGNS UPON INITIAL ACCELERATION THIS IS VERY UNSAFE THE DEALER REFUSES TO FIX IT UNDER WARRANTY.

NHTSA ID 10971275 · filed Apr 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.

NHTSA ID 11518148 · filed Apr 20, 2023

MY CAR RAN OUT OF GAS ON THE FREEWAY. THE FUEL GAUGE STILL READ 1/4. I HAVE NOTICED THIS SEVERAL TIMES, THAT I KNOW I AM NEAR EMPTY BASED ON MILEAGE BUT MY GAS GAUGE STILL READS 1/4. I FOUND A RECALL ON-LINE THAT STATES THAT THIS CAR IS AFFECTED BUT WHEN I CONTACT NISSAN NA AND MY DEALER, BOTH SAY, BASED ON MY VIN, THERE IS NO RECALL. THIS IS WHAT I FOUND ONLINE: RECALL ID # 68281 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 MODEL AFFECTED: 2009 INFINITI QX56 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCES: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. REMEDY: DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261. POTENTIAL UNITS AFFECTED: 340000 NOTES: NISSAN NORTH AMERICA, INC. READ MORE: HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/#IXZZ3TLP7MAC9 HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/ *TR

NHTSA ID 10691803 · filed Mar 3, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.

NHTSA ID 11152139 · filed Nov 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VEHICLE MAKES LOUD NOISES UPON ACCELERATING THE MECHANIC SAID IT'S FROM A CRACKED MANIFOLD WHICH IS COMMON IN THE QX56 AND WANTS $1800 TO REPLACE THE MANIFOLD THIS IS OUT RAGES. THE THROTTLE SAYS THING POSITION ON THE Q X56 IS VERY TOUCHING AND BARELY LAYING YOUR FOOT ON THE GAS PEDAL JOBS FOR ESPECIALLY FROM STOP LIGHTS AND STOP SIGNS UPON INITIAL ACCELERATION THIS IS VERY UNSAFE THE DEALER REFUSES TO FIX IT UNDER WARRANTY.

NHTSA ID 10971275 · filed Apr 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI QX56. AFTER GROCERY SHOPPING, THE CONTACT OPENED THE TRUNK WITH THE REMOTE. WHILE PUTTING THE GROCERIES INSIDE THE TRUNK, THE TRUNK AUTOMATICALLY CLOSED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE TRUNK FROM FALLING DOWN WITH HER HANDS. THE DEALER (GLENDALE INFINITI, 812 S BRAND BLVD, GLENDALE, CA 91204) WAS CONTACTED AND STATED THAT IT WAS NOT PART OF THE STANDARD CHECKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID 11031763 · filed Oct 4, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.

NHTSA ID 11152139 · filed Nov 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.

NHTSA ID 11473908 · filed Jul 14, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. THE REPAIR SHOP TOLD ME THE STRUTS AND SHOCKS ETC 'ARE FINE', BUT THAT THERE MAY BE AN ISSUE WITH THE SUSPENSION THE DEALER ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT, BUT AFTER RESEARCH HERE ... I SEE THAT THIS EXACT PROBLEM IS COMMON WITH THIS VEHICLE AND THE 2011, SUCH THAT THERE IS A RECALL FOR THE MODELS MANUFACTURED NOV. 2009 AND 2010. ALL OF THESE VEHICLES SHOULD BE FIXED BY MANUFACTURER. THEY KNOW THIS IS AN ISSUE AND EVEN RECALLED SOME VEHICLES. THIS TRULY COULD KILL US SOME DAY... BRAKES DON'T WORK OR THE CAR'S BACK-END SWINGS OUT OF THE LANE AND FISHTAILS OUT OF CONTROL ON THE INTERSTATE. IT HAPPENS ALL THE TIME NOW. I RESEARCHED BECAUSE I NEED TO DRIVE MY SON TO COLLEGE AND KNEW IT DIDN'T FEEL SAFE. I FOUND YOU MAY ALREADY BE INVESTIGATING THESE ISSUES AND I WOULD LIKE A RESOLUTION AND TO HAVE MY TESTIMONY INCLUDED. IT'S DANGEROUS.

NHTSA ID 11114417 · filed Jul 29, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .