Airbags
Filed Feb 24, 2021
CRACKED DASHBOARD
- NHTSA ID
- 11397654
- Incident
- Feb 11, 2021
2013 GMC Sierra Denali
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 24, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 8 NHTSA owner-reported complaints for the 2013 GMC Sierra Denali, most frequently naming the airbags and body & structure categories. 1,759 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2017 | 2 | 2 |
| Jan 2018 | 1 | 3 |
| Jul 2018 | 1 | 4 |
| Apr 2019 | 1 | 5 |
| Jun 2019 | 2 | 7 |
| Feb 2021 | 1 | 8 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags250.0%
- Body & structure250.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
AirbagsBody & structure
Filed Jun 27, 2019
DASH HAS CRACKED NEAR AIRBAG CREATING A POTENTIAL DEPLOYMENT ISSUE.
- NHTSA ID
- 11222841
- Incident
- Jun 25, 2019
- Mileage
- 110,000 mi
Filed Jun 19, 2019
STALLS OUT AFTER COMING TO A COMPLETE STOP. ALSO JERKS FORWARD MULTIPLE TIMES USUALLY AS THE VEHICLE IS STOPPING.
- NHTSA ID
- 11221330
- Incident
- Jun 16, 2019
- Mileage
- 75,000 mi
Filed Apr 9, 2019
THE DASHBOARD IS CRACKING OVER MULTIPLE PLACES - INCLUDING THE INSTRUMENT CLUSTER AND BY THE PASSENGER AIRBAG - I AM CONCERNED THAT THIS WILL POTENTIALLY CAUSE SPLINTERED PIECES OF PLASTIC TO BE SHOT INTO THE CABIN DURING A CRASH - THE PART OVER THE INSTRUMENT CLUSTER IS ALREADY STARTING TO SPLINTER. A QUICK INTERNET SEARCH HAS FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE - SO IT MUST BE A MANUFACTURER DEFECT.
- NHTSA ID
- 11195284
- Incident
- Apr 9, 2019
- Mileage
- 93,000 mi
Body & structure
Filed Jul 15, 2018
THE DASHBOARD CRACKED ON ITS OWN. RIGHT ACROSS THE CONTROL PANEL AND ON THE OUTER EDGES OF THE PASSENGER AIRBAG. I HAVE AN EXTENDED WARRANTY THROUGH AMTRUST (OFFICIAL GM WARRANTY PARTNER) - BUT THEY DECLINED TO COVER THE REPLACEMENT. THESE CRACKS ARE IDENTICAL TO HUNDREDS I SEE POSTED FROM GM TRUCK OWNERS ONLINE.
- NHTSA ID
- 11111468
- Incident
- Feb 3, 2016
- Mileage
- 22,000 mi
Filed Jan 29, 2018
DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.
- NHTSA ID
- 11065770
- Incident
- Oct 20, 2017
- Mileage
- 31,000 mi
Filed Aug 22, 2017
THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.
- NHTSA ID
- 11018880
- Incident
- Apr 10, 2017
- Mileage
- 70,000 mi
Filed Aug 7, 2017
I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.
- NHTSA ID
- 11013555
- Incident
- Jan 5, 2017
- Mileage
- 57,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.