RoadVitals

2013 Jaguar Xj

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 14, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 2, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2013 Jaguar Xj, most frequently naming the engine, powertrain (other) and brakes categories. 3 safety recalls have been issued covering this model year; and 668 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine222.2%
  • Powertrain (other)222.2%
  • Brakes111.1%
  • Exterior lighting111.1%
  • Other / unspecified111.1%
  • Fuel system111.1%
  • Electrical111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V292000

ELECTRICAL SYSTEM:SOFTWARE

Jun 2, 2014
70 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
The remedy: Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.
Jaguar Land Rover North America, LLCManufacturer number J040View on NHTSA.gov
14V157000

SUSPENSION:REAR

Mar 31, 2014
297 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
The risk: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
The remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
Jaguar Land Rover North America, LLCManufacturer number J037View on NHTSA.gov
14V123000

EQUIPMENT:OTHER:LABELS

Mar 14, 2014
3 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country of manufacture is absent. Thus, the vehicles do not conform to Part 567, "Certification."
The risk: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
The remedy: Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.
Jaguar Land Rover North America, LLCManufacturer number J039View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Nov 14, 2023

The headlights turn themselves off while I’m driving at night. It’s very scary for a minute or two but I manage to get them back on by manipulating the switch. I mentioned this to the service rep at the Jaguar dealership and his response was “ that’s typical of that car”. It’s been doing this since a purchased the car but is getting worse and dangerous.

NHTSA ID
11555068
Incident
Nov 12, 2023
Electrical
Filed Nov 1, 2019

IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.

NHTSA ID
11277501
Incident
Nov 1, 2019
Mileage
39,900 mi
Engine
Filed Oct 29, 2019

TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
11276939
Incident
Sep 22, 2019
Mileage
65,000 mi
Powertrain (other)
Filed Aug 30, 2016

ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.

NHTSA ID
10899519
Incident
Aug 21, 2016
Mileage
40,000 mi
Fuel system
Filed Aug 25, 2016

TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,222.

NHTSA ID
10898460
Incident
Aug 2, 2016
Mileage
52,222 mi
Other / unspecified
Filed Mar 29, 2016

I PURCHASED A 2013 JAGUAR XJ NEW ON OCTOBER 22, 2013 THAT WAS EQUIPPED WITH 4 PIRELLI PZERO NERO TIRES. ON FEBRUARY 22, 2016 I HAD TO REPLACE THE TWO FRONT TIRES 245/45R/19 DUE TO WEAR AND TEAR. THE REAR TIRES WERE DEEMED IN GOOD CONDITION. BUT, A MONTH LATER, ON MARCH 27, 2016 I WAS DRIVING ON A CLEAR FREEWAY WHEN MY PIRELLI PZERO NERO A/S REAR TIRE HAD A BLOWOUT WHERE THE ENTIRE TIRE SEPARATED AT A SEAM SO THAT ONE PART REMAINED ON THE RIM AND THE REMAINING PORTION OF THE TIRE MOVED OFF THE RIM. I WAS TRAVELING AT 65 MPH ON OPEN FREEWAY WITH NO DEBRIS OR OBJECTS ON ROAD. THE EXPLODING TIRE CAUSED THE CAR TO VEER 40 TO THE LEFT, THEN BACK SUDDENLY TO THE RIGHT. I WAS ABLE TO CONTROL CAR TO IMMEDIATE STOP BUT CAN SEE NO PUNCTURE ON TIRE. IT APPEARS THAT THE TIRE WAS DEFECTIVE AND TORE APART EVEN THOUGH TREND WAS STILL DEEP.

NHTSA ID
10852312
Incident
Mar 27, 2016
Mileage
31,645 mi
Brakes
Filed Oct 20, 2015

VEHICLE VIBRATES/SHUDDERS EXCESSIVELY WHEN BRAKING. REPEAT PROBLEM. 4 BRAKE ROTOR/DISC AND/OR PAD REPLACEMENTS IN 13,000 MILES OVER 20 MONTHS.

NHTSA ID
10783771
Incident
Apr 2, 2015
Mileage
13,000 mi
EnginePowertrain (other)
Filed Apr 10, 2014

WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID THEY COULD FIND NO DIAGNOSES FROM THE AUTO COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEY CLAIMED TO HAVE NO KNOWLEDGE HOW TO FIX, BUT NOW I SEE A NUMBER OF REPORTS ON THE INTERNET ABOUT JAGUAR RAPID AND UNEXPLAINED ACCELERATION PROBLEMS. I FEEL JAGUAR IS NOT BEING HONEST ABOUT THIS PROBLEM -- AND IT IS DANGEROUS CONDITION. *TR

NHTSA ID
10579051
Incident
Dec 30, 2013
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TUCC_APR2025_18

ELECTRICAL SYSTEM

Leaking windshield that caused the water ingress on the electrical component.

SFCC_MAR2025_20

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SFCC_MAR2025_17

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a brake noise concern.

SSM76165

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SSM76165

Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xj by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2022000—
2021000—
2020000—
2019110—
2018100—
2017230—
2016820—
2015730—
2014112062.2
2013Viewing830—
2012700—
2011163049.4
2010030—
2009000—
2008500—
2007411—
2006113150.9
2005600—
2004133059.8
2003200—
2002200—
2001000—
2000130041.2
1999000—
1998111032.5
1997100—
1996000—
1995110—
1994000—
1993000—
1992000—
1991000—
1990000—
1989000—
1988000—
1987000—
1986100—
1985000—
1984100—
1983000—
1982000—
1972010—
1971020—
1970020—
1969020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.