RoadVitals

2011 Jaguar Xj

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Apr 8, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 12, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 16 NHTSA owner-reported complaints for the 2011 Jaguar Xj, most frequently naming the engine, electrical and airbags categories. 3 safety recalls have been issued covering this model year; and 479 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine726.9%
  • Electrical519.2%
  • Airbags311.5%
  • Powertrain (other)311.5%
  • Brakes27.7%
  • Fuel system27.7%
  • Driver assistance27.7%
  • Other / unspecified13.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V557000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL

Sep 12, 2020
12 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
The risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
The remedy: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Jaguar Land Rover North America, LLCManufacturer number H294View on NHTSA.gov
17V394000

AIR BAGS

Jun 22, 2017
4,926 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
The risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The remedy: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Jaguar Land Rover North America, LLCManufacturer number H034View on NHTSA.gov
10V578000

VISIBILITY:WINDSHIELD WIPER/WASHER

Nov 12, 2010
6,475 units potentially affected
The defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
The risk: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
The remedy: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
JAGUAR LAND ROVER NORTH AMERICA, LLCManufacturer number J019View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 16
Fuel system
Filed Apr 8, 2025

The contact owns a 2011 Jaguar XJ. The contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. The contact had to roll down the windows while driving due to the odor. The contact stated that when the vehicle was refueled at the gas station, the odor of gasoline was very strong. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

NHTSA ID
11653491
Incident
Apr 8, 2024
Mileage
90,000 mi
Engine
Filed Feb 26, 2025

The contact owned a 2011 Jaguar XJ. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. The contact pulled over to the shoulder of the roadway and had the vehicle towed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

NHTSA ID
11645156
Incident
Oct 2, 2017
Mileage
134,000 mi
Engine
Filed Feb 26, 2025

The contact owns a 2011 Jaguar XJ. The contact stated while driving 75 MPH, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

NHTSA ID
11645150
Incident
Feb 26, 2025
Mileage
88,000 mi
AirbagsElectricalPowertrain (other)
Filed Aug 19, 2024
Crash reported1 injury reported

The contact's husband owned a 2011 Jaguar XJ. The contact stated that while her husband was attempting to park in a parking space and the brake pedal depressed, the vehicle independently accelerated. The contact attempted to decrease the vehicle's speed by going over a bump however the vehicle continued to independently accelerate. The brake pedal was depressed to the floorboard and then lifted his foot off the brake pedal resulting in a crash with a median. It was unknown if any warning lights were illuminated since the events occurred rapidly. The front air bag partially deployed upon impact. The contact's husband was taken to the hospital by an ambulance where he was treated for both a neck sprain and a back sprain. A police report was filed. The vehicle was towed to an independent tow yard and was later determined to be a total loss. Upon investigation, the contact discovered NHTSA Campaign Number: 20V557000(Air Bags) which was linked to the failure. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

NHTSA ID
11609382
Incident
Aug 5, 2024
Mileage
75,000 mi
Powertrain (other)
Filed Nov 5, 2022

I was driving through Kroger shopping center and I drove between two cars and my car suddenly accelerated and I had to stand on the brakes to avoid hitting a man loading groceries into his car.This was a frightening experience, which I'm afraid will happen again and I won't be so luck.I purchased the car Oct 14 2022 and supposedly have a power train warranty after 1 month and 1000 miles.My name is Craig Donahue, email:[email protected]/cell# 478-787-2446 /address:135 Wexford ct macon.ga 31210 (please help,before someone dies unnecessary!

NHTSA ID
11492453
Incident
Oct 5, 2022
Engine
Filed Oct 20, 2022

I have a 2011 Jaguar XJL Supercharged with 65,000 miles that has a knocking noise and is in restricted performance mode. The timing chain and tensioner were replaced by a shop, but that did not fix the issue and I’ve been told there is internal engine damage. The internal engine damage has not been identified. The car itself is in excellent shape, but I don’t know how to proceed to address the internal engine damage as the shop is recommending replacing the engine with a used engine from the salvage yard, but that concerns me as I don’t know the history of the engine from the salvage yard. I've done some research and apparently this is a common issue. Does anyone have any insight on how to proceed with an Arizona recall as this is not normal? Any recommendations will be greatly appreciated. Thank you.

NHTSA ID
11490145
Incident
Oct 20, 2022
ElectricalEnginePowertrain (other)
Filed Feb 25, 2021

A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME THE PROBLEM REMAINS THE SAME. I HAVE SINCE TAKEN IT TO ANOTHER MECHANIC TWO MORE TIMES PAID THOUSANDS OF DOLLARS TO REPLACE PARTS AND STILL THE PROBLEM EXISTS. THIS HAS BEEN GOING ON FOR LITERALLY MONTHS. EVERYTHING I HAVE BEEN TOLD, I GOT IT FIXED YET, THE PROBLEM STILL EXIST. THESE SET OF ISSUES HAPPENS AT IDLE, WHEN DRIVING ON FREEWAYS, AND CITY STREETS. I HAVE CALLED AAA SO OFTEN I HAVE NO MORE. ANOTHER ISSUE- THE CAR WILL STUCK IN DRIVE GEAR AND STOP AND SHUTS OFF. I HAVE EVEN REPLACED EMC COMPUTER. THE ISSUE STARTED LAST YEAR MARCH BUT STOPPED WHEN I CHANGED THROTTLE BODY AND LASTED ABOUT 6 MONTHS, THEN STARTED ACTING AROUND SEPTEMBER AGAIN AND ITS AT THE MECHANIC NOW AND THEY CANT FIND THE ISSUE STILL.

NHTSA ID
11397826
Incident
Feb 24, 2021
Mileage
76,000 mi
ElectricalEngine
Filed Jun 19, 2020

THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED AND PROCESSED.TO INTERIOR UPHOLSTERY:CEILING,HEADLINER COMING UNGLUED AND UNDONE IN A RELATIVELY SHORT PERIOD OF TIME (5 YRS) WITH PARTICLES COMING FROM GLUE/FOAM POLLUTING THE INTERIOR AIR CAUSING BREATHING PROBLEMS;WHILE THE MANUFACTURER DESTINED THE VEHICLE TO A HOT & HUMID DESTINATION.TO THE MAJOR 2 CATASTROPHIC GAUGE/SENSOR FAILURES:THE WATER PUMP BREAKING ,WHICH MAYBE OK, BUT WHEN THE CAR TEMPERATURE GAUGE DOESN'T SHOW AN INCREASE IN OPERATING TEMP AND STAYS DEAD CENTER AT NORMAL OPERATING TEMPERATURE AND YOU DRIVE IT SO YOU CAN GET TO SAFETY OF YOUR HOME SINCE IT IS NOT "OVER-HEATING" AND THE STEERING WHEEL SEIZES ON YOU. YOU ASK THE DEALERSHIP AND A VAGUE COVER-UP ANSWER RIDDEN WITH HESITANCY,GUILT & A SENSE OF "OH,ITS NORMAL FOR THE CAR!" AND NO REMEDY OFFERED OR ISSUED (MAYBE I SHOULD TOUCH THE ENGINE TO MAKE SURE ITS NOT OVERHEATING?!). AND NOW THIS EPISODE:THE 2ND CATASTROPHIC GAUGE FAILURE:THE VEHICLES OIL IS AT 25% CAPACITY (ONLY 25% FULL) NO OIL POOL UNDER THE CAR AT ANY TIME JUST A FEW LIQUID DROPS OF WHAT SEEMED TO BE AC CONDENSATION. THE CAR DOESN'T SHOW AN OIL PRESSURE DROP WARNING OR OVERHEATING OR ANY RELATIVE WARNING. MIND YOU THE VEHICLE DOES NOT HAVE A "DIP-STICK" TO CHECK OIL LEVELS. THE ONLY WARNING IS A SERVICE REQUIRED STATEMENT THAT IS PRE-PROGRAMMED AT CERTAIN INTERVALS BY THE MANUFACTURER. EVEN IF I DID NOT CHANGE THE OIL EXACTLY ON TIME AND I'M A BIT LATE,NO WARNING ABOUT LOW OIL CONTENT/LOW OIL PRESSURE. DOCUMENTATION AVAILABLE. *TR

NHTSA ID
11329742
Incident
Apr 1, 2020
Mileage
95,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TUCC_APR2025_18

ELECTRICAL SYSTEM

Leaking windshield that caused the water ingress on the electrical component.

SFCC_MAR2025_18

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SFCC_MAR2025_17

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SSM76165

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SSM76165

Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xj by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2022000—
2021000—
2020000—
2019110—
2018100—
2017230—
2016820—
2015730—
2014112062.2
2013830—
2012700—
2011Viewing163049.4
2010030—
2009000—
2008500—
2007411—
2006113150.9
2005600—
2004133059.8
2003200—
2002200—
2001000—
2000130041.2
1999000—
1998111032.5
1997100—
1996000—
1995110—
1994000—
1993000—
1992000—
1991000—
1990000—
1989000—
1988000—
1987000—
1986100—
1985000—
1984100—
1983000—
1982000—
1972010—
1971020—
1970020—
1969020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.