Engine
Filed Sep 8, 2003
WHILE DRIVING 20 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT OR RESTART. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK
- NHTSA ID
- 10038384
- Incident
- Sep 7, 2003
- Mileage
- 10,000 mi
2003 Jaguar Xj
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 8, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2003 Jaguar Xj, most frequently naming the engine category. 73 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Engine
Filed May 16, 2003
HYDROGEN SULFIDE TOXIC FUME, IN 2003 JAGUAR XJ8. I HAVE LEASED 8 JAGUARS NO PROBLEM UNTIL 2002 JAGUAR XJ8. SHORTLY AFTER LEASE I NOTICED A SULFUR SMELL. I WAS INFORMED IT COULD BE GAS OR EXHAUST FUMES FROM ANOTHER VEHICLE. THE CAR CONTINUED TO SMELL, THANKSGIVING A GUEST IN CAR BECAME PHYSICALLY ILL. THE CAR WAS TAKEN FOR SERVICE. AFTER NEGOTIATION, PLUS THE ADDITIONAL CORPORATE LEASED AUTO, DEARLERSHIP RELEASED ME FROM 2002 LEASE. I SIGNED A NEW LEASE FOR A 2003 JAGUAR FOR 3 YEARS. IN MARCH WITH LESS THAN 2700 MILES I HAVE THE SAME PROBLEM WITH SULFUR SMELL. MAGGIE HARLOW, GENERAL MANAGER JAGUAR LOU, SHARED WITH ME A ONE PAGE DIRECTIVE FROM JAGUAR STATING HOW TO COPE WITH THIS PROBLEM IN 2002. I WENT DIRECTLY TO JAGUAR THROUGH EMAIL. MR. MANNY BELTRAN RESPONDED. MR. BELTRAN SET UP AN APPOINTMENT FOR SERVICE AT JAGUAR LOU. JAGUAR AREA SERVICE MANGER, JOHN ZIMMERMAN, WOULD BE THERE TO INSPECT THE CAR. ON 4/17/03, I SENT MR. BELTRAN ANOTHER EMAIL HIS RESPONSE DEALERSHIP WAS TRYING TO FIND A SOLUTION TO THE PROBLEM. ON 4/21/03, ELLIOTT, JAGUAR LOU SERVICE MANAGER, STATED THE SULFUR PROBLEMS USUALLY WENT AWAY AFTER 6,00 TO 10,000 MILES. THIS WAS THE FIRST THIS INFORMATION HAD BEEN REVEALED TO ME; ELLIOTT SUGGESTED THAT HE REMOVE THE CATALYTIC CONVERTER FROM AN OLDER JAGUAR. AFTER REQUESTION CONFIRMATION OF PROBLEM WITH CATALYTIC CONVERTER, MAGGIE PHONED ME. MAGGIE CONCURRED THERE WAS AN ODOR THAT I BASICALLY HAD TO LIVE WITH IT, JAGUAR WOULD NOT REPLACE THE CATALYTIC CONVERTER. I REQUESTED JOHN ZIMMERMAN PHONE ME. AFTER 3 DAYS NO ONE HAD RETURNED CALL. I PURCHASED A NEW BMW ON 4/28/03. ON 4/29/03, MY ATTORNEY RECEIVED A LETTER FROM MAGGIE WITH THE OFFER TO EXCHANGE THE CATALYTIC CONVERTER. THE 2003 JAGUAR IS AT JAGUAR LOUISVILLE. I FEEL THE FAIR RESPONSIBLE SOLUTION IS THAT I BE RELEASED WITHOUT CHARGE FROM THE LEASE. I LEASED THIS CAR, PLUS ADDITIONAL CORPORATE CAR IN GOOD FAITH. *NLM
- NHTSA ID
- 10018783
- Incident
- Mar 17, 2003
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SFCC_09AUG18_REV
EQUIPMENT
SIM card activation issues
SFCC_09AUG18_REV
EQUIPMENT
InControl Touch Pro phase 4 customer letter
SFCC_09AUG18_REV
ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 0 | 0 | 0 | — |
| 2022 | 0 | 0 | 0 | — |
| 2021 | 0 | 0 | 0 | — |
| 2020 | 0 | 0 | 0 | — |
| 2019 | 1 | 1 | 0 | — |
| 2018 | 1 | 0 | 0 | — |
| 2017 | 2 | 3 | 0 | — |
| 2016 | 8 | 2 | 0 | — |
| 2015 | 7 | 3 | 0 | — |
| 2014 | 11 | 2 | 0 | 62.2 |
| 2013 | 8 | 3 | 0 | — |
| 2012 | 7 | 0 | 0 | — |
| 2011 | 16 | 3 | 0 | 49.4 |
| 2010 | 0 | 3 | 0 | — |
| 2009 | 0 | 0 | 0 | — |
| 2008 | 5 | 0 | 0 | — |
| 2007 | 4 | 1 | 1 | — |
| 2006 | 11 | 3 | 1 | 50.9 |
| 2005 | 6 | 0 | 0 | — |
| 2004 | 13 | 3 | 0 | 59.8 |
| 2003Viewing | 2 | 0 | 0 | — |
| 2002 | 2 | 0 | 0 | — |
| 2001 | 0 | 0 | 0 | — |
| 2000 | 13 | 0 | 0 | 41.2 |
| 1999 | 0 | 0 | 0 | — |
| 1998 | 11 | 1 | 0 | 32.5 |
| 1997 | 1 | 0 | 0 | — |
| 1996 | 0 | 0 | 0 | — |
| 1995 | 1 | 1 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
| 1993 | 0 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 0 | 0 | 0 | — |
| 1990 | 0 | 0 | 0 | — |
| 1989 | 0 | 0 | 0 | — |
| 1988 | 0 | 0 | 0 | — |
| 1987 | 0 | 0 | 0 | — |
| 1986 | 1 | 0 | 0 | — |
| 1985 | 0 | 0 | 0 | — |
| 1984 | 1 | 0 | 0 | — |
| 1983 | 0 | 0 | 0 | — |
| 1982 | 0 | 0 | 0 | — |
| 1972 | 0 | 1 | 0 | — |
| 1971 | 0 | 2 | 0 | — |
| 1970 | 0 | 2 | 0 | — |
| 1969 | 0 | 2 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.