2003 Jaguar Xj Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Jaguar Xj, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING 20 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT OR RESTART. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK
HYDROGEN SULFIDE TOXIC FUME, IN 2003 JAGUAR XJ8. I HAVE LEASED 8 JAGUARS NO PROBLEM UNTIL 2002 JAGUAR XJ8. SHORTLY AFTER LEASE I NOTICED A SULFUR SMELL. I WAS INFORMED IT COULD BE GAS OR EXHAUST FUMES FROM ANOTHER VEHICLE. THE CAR CONTINUED TO SMELL, THANKSGIVING A GUEST IN CAR BECAME PHYSICALLY ILL. THE CAR WAS TAKEN FOR SERVICE. AFTER NEGOTIATION, PLUS THE ADDITIONAL CORPORATE LEASED AUTO, DEARLERSHIP RELEASED ME FROM 2002 LEASE. I SIGNED A NEW LEASE FOR A 2003 JAGUAR FOR 3 YEARS. IN MARCH WITH LESS THAN 2700 MILES I HAVE THE SAME PROBLEM WITH SULFUR SMELL. MAGGIE HARLOW, GENERAL MANAGER JAGUAR LOU, SHARED WITH ME A ONE PAGE DIRECTIVE FROM JAGUAR STATING HOW TO COPE WITH THIS PROBLEM IN 2002. I WENT DIRECTLY TO JAGUAR THROUGH EMAIL. MR. MANNY BELTRAN RESPONDED. MR. BELTRAN SET UP AN APPOINTMENT FOR SERVICE AT JAGUAR LOU. JAGUAR AREA SERVICE MANGER, JOHN ZIMMERMAN, WOULD BE THERE TO INSPECT THE CAR. ON 4/17/03, I SENT MR. BELTRAN ANOTHER EMAIL HIS RESPONSE DEALERSHIP WAS TRYING TO FIND A SOLUTION TO THE PROBLEM. ON 4/21/03, ELLIOTT, JAGUAR LOU SERVICE MANAGER, STATED THE SULFUR PROBLEMS USUALLY WENT AWAY AFTER 6,00 TO 10,000 MILES. THIS WAS THE FIRST THIS INFORMATION HAD BEEN REVEALED TO ME; ELLIOTT SUGGESTED THAT HE REMOVE THE CATALYTIC CONVERTER FROM AN OLDER JAGUAR. AFTER REQUESTION CONFIRMATION OF PROBLEM WITH CATALYTIC CONVERTER, MAGGIE PHONED ME. MAGGIE CONCURRED THERE WAS AN ODOR THAT I BASICALLY HAD TO LIVE WITH IT, JAGUAR WOULD NOT REPLACE THE CATALYTIC CONVERTER. I REQUESTED JOHN ZIMMERMAN PHONE ME. AFTER 3 DAYS NO ONE HAD RETURNED CALL. I PURCHASED A NEW BMW ON 4/28/03. ON 4/29/03, MY ATTORNEY RECEIVED A LETTER FROM MAGGIE WITH THE OFFER TO EXCHANGE THE CATALYTIC CONVERTER. THE 2003 JAGUAR IS AT JAGUAR LOUISVILLE. I FEEL THE FAIR RESPONSIBLE SOLUTION IS THAT I BE RELEASED WITHOUT CHARGE FROM THE LEASE. I LEASED THIS CAR, PLUS ADDITIONAL CORPORATE CAR IN GOOD FAITH. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .