RoadVitals

2003 Jaguar Xj Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 8, 2003
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 16, 2003

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2003 Jaguar Xj. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Sep 8, 2003

WHILE DRIVING 20 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT OR RESTART. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK

NHTSA ID
10038384
Incident
Sep 7, 2003
Mileage
10,000 mi
Engine
Filed May 16, 2003

HYDROGEN SULFIDE TOXIC FUME, IN 2003 JAGUAR XJ8. I HAVE LEASED 8 JAGUARS NO PROBLEM UNTIL 2002 JAGUAR XJ8. SHORTLY AFTER LEASE I NOTICED A SULFUR SMELL. I WAS INFORMED IT COULD BE GAS OR EXHAUST FUMES FROM ANOTHER VEHICLE. THE CAR CONTINUED TO SMELL, THANKSGIVING A GUEST IN CAR BECAME PHYSICALLY ILL. THE CAR WAS TAKEN FOR SERVICE. AFTER NEGOTIATION, PLUS THE ADDITIONAL CORPORATE LEASED AUTO, DEARLERSHIP RELEASED ME FROM 2002 LEASE. I SIGNED A NEW LEASE FOR A 2003 JAGUAR FOR 3 YEARS. IN MARCH WITH LESS THAN 2700 MILES I HAVE THE SAME PROBLEM WITH SULFUR SMELL. MAGGIE HARLOW, GENERAL MANAGER JAGUAR LOU, SHARED WITH ME A ONE PAGE DIRECTIVE FROM JAGUAR STATING HOW TO COPE WITH THIS PROBLEM IN 2002. I WENT DIRECTLY TO JAGUAR THROUGH EMAIL. MR. MANNY BELTRAN RESPONDED. MR. BELTRAN SET UP AN APPOINTMENT FOR SERVICE AT JAGUAR LOU. JAGUAR AREA SERVICE MANGER, JOHN ZIMMERMAN, WOULD BE THERE TO INSPECT THE CAR. ON 4/17/03, I SENT MR. BELTRAN ANOTHER EMAIL HIS RESPONSE DEALERSHIP WAS TRYING TO FIND A SOLUTION TO THE PROBLEM. ON 4/21/03, ELLIOTT, JAGUAR LOU SERVICE MANAGER, STATED THE SULFUR PROBLEMS USUALLY WENT AWAY AFTER 6,00 TO 10,000 MILES. THIS WAS THE FIRST THIS INFORMATION HAD BEEN REVEALED TO ME; ELLIOTT SUGGESTED THAT HE REMOVE THE CATALYTIC CONVERTER FROM AN OLDER JAGUAR. AFTER REQUESTION CONFIRMATION OF PROBLEM WITH CATALYTIC CONVERTER, MAGGIE PHONED ME. MAGGIE CONCURRED THERE WAS AN ODOR THAT I BASICALLY HAD TO LIVE WITH IT, JAGUAR WOULD NOT REPLACE THE CATALYTIC CONVERTER. I REQUESTED JOHN ZIMMERMAN PHONE ME. AFTER 3 DAYS NO ONE HAD RETURNED CALL. I PURCHASED A NEW BMW ON 4/28/03. ON 4/29/03, MY ATTORNEY RECEIVED A LETTER FROM MAGGIE WITH THE OFFER TO EXCHANGE THE CATALYTIC CONVERTER. THE 2003 JAGUAR IS AT JAGUAR LOUISVILLE. I FEEL THE FAIR RESPONSIBLE SOLUTION IS THAT I BE RELEASED WITHOUT CHARGE FROM THE LEASE. I LEASED THIS CAR, PLUS ADDITIONAL CORPORATE CAR IN GOOD FAITH. *NLM

NHTSA ID
10018783
Incident
Mar 17, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .