RoadVitals

2010 Jaguar Xj

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 12, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2010 Jaguar Xj. 3 safety recalls have been issued covering this model year; and 477 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL

Sep 12, 2020
12 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
The risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
The remedy: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Jaguar Land Rover North America, LLCManufacturer number H294View on NHTSA.gov

AIR BAGS

Jun 22, 2017
4,926 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
The risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The remedy: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Jaguar Land Rover North America, LLCManufacturer number H034View on NHTSA.gov

VISIBILITY:WINDSHIELD WIPER/WASHER

Nov 12, 2010
6,475 units potentially affected
The defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
The risk: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
The remedy: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
JAGUAR LAND ROVER NORTH AMERICA, LLCManufacturer number J019View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TUCC_APR2025_18

ELECTRICAL SYSTEM

Leaking windshield that caused the water ingress on the electrical component.

SFCC_MAR2025_17

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_20

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SFCC_MAR2025_18

SERVICE BRAKES

There have been several FRED submissions for a customer allegation of a brake noise concern.

SSM76165

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SSM76165

Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xj by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022000
2021000
2020000
2019110
2018100
2017230
2016820
2015730
2014112062.2
2013830
2012700
2011163049.4
2010Viewing030
2009000
2008500
2007411
2006113150.9
2005600
2004133059.8
2003200
2002200
2001000
2000130041.2
1999000
1998111032.5
1997100
1996000
1995110
1994000
1993000
1992000
1991000
1990000
1989000
1988000
1987000
1986100
1985000
1984100
1983000
1982000
1972010
1971020
1970020
1969020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.