RoadVitals

2002 GMC Sierra Denali

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jan 10, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2002 GMC Sierra Denali, most frequently naming the brakes, steering and airbags categories. 1 safety recall has been issued covering this model year; and 71 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1062.5%
  • Steering318.8%
  • Airbags16.3%
  • Electrical16.3%
  • Engine16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Brakes
Filed Jan 10, 2019

THE METAL BRAKE LINES HAVE CORRODED BADLY AND NOW FAILED. VERY UNSAFE, CRASH WAITING TO HAPPEN.

NHTSA ID
11166237
Incident
Jan 9, 2019
Mileage
90,000 mi
AirbagsBrakesSteering
Filed Oct 2, 2017
Crash reported1 injury reported

I DID NOT KNOW ABOUT THIS SITE AND THIS ACCIDENT HAPPENED IN OCT 2014. I WAS GOING AROUND A CURVE WITH 40 MPH SPEED LIMIT AND I WAS GOING 40 MPH. I STARTED TO BRAKE AS THIS WAS DOWNHILL AND A VERY LARGE TRUCK AND I DID NOT WISH TO INCREASE SPEED AS I FOLLOWED THE CURVE. MY BRAKES DID NOT RESPOND AND SANK TO THE FLOOR WITH NO RESISTANCE. I HAD NO STEERING ABILITY EITHER. I ENDED UP IN A HEAD-ON COLLISION WITH A VERY LARGE TREE AND THE AIRBAGS FAILED. I SPLIT MY HEAD OPEN ON THE STEERING WHEEL DESPITE BLOCKING MY FACE WITH MY FOREARMS CROSSED; A DE-GLOVING 10-12 INCH LACERATION DOWN TO THE SKULL THAT WRAPS FROM MY NOSE BRIDGE AROUND TO MY RIGHT EAR IN THE CIRCULAR SHAPE OF THE STEERING WHEEL. MY RIGHT LEG WAS PINNED INTO THE CENTER DASH AREA AS THE ENGINE BLOCK AND STEERING COLUMN WERE SHOVED INTO THE CAB. I HAD TO BE REMOVED FROM MY VEHICLE WITH THE JAWS OF LIFE BY EMERGENCY RESPONSE TEAMS. I AM LUCKY TO BE ALIVE. MY QUADRASTEER WAS DECLARED TOTALED BY USAA INSURANCE AND DESTROYED WITHOUT MY KNOWLEDGE. I CALLED USAA 3 DAYS AFTER THE CRASH AFTER FINDING SO MANY BRAKE FAILURES ON THIS VEHICLE/YEAR MODEL AND WAS TOLD IT WAS ALREADY DESTROYED, SO DOING AN INVESTIGATION WAS NOT POSSIBLE. I HAVE LIVED IN PAIN AND ALSO PARALYZING FEAR OF DRIVING SINCE THEN; 3 YEARS. I AM A DISABLED MILITARY VETERAN WITH PTSD AND PRIOR BRAIN SURGERY AND THIS ACCIDENT CAUSED TO ME ISOLATE SO SEVERELY I COULD NOT EVEN ATTEND MEDICAL APPOINTMENTS DUE TO MY NEW FEARS OF DRIVING & RIDING IN VEHICLES. MY LIFE IS NOW RUINED BY THIS ACCIDENT. DECREASING VA DISABILITY DUE TO INABILITY TO ATTEND APPOINTMENTS CAUSED A $1000.00 PER MONTH LOSS OF BENEFITS. I CAN'T AFFORD MY BILLS AND HAVE BEEN STRUGGLING WITH THE VA TO GAIN ACCESS TO MEDICAL EVALUATIONS SINCE THEY ARE NOW STRIVING TO CUT BENEFITS FROM ANYONE THEY CAN. PLEASE RECALL NOW!!!!! WHO ELSE HAS TO BE HURT OR KILLED?????

NHTSA ID
11030762
Incident
Oct 5, 2014
Brakes
Filed Jul 26, 2014

TOTAL BRAKE FAILURE. I WENT TO APPLY MY BRAKES AND PEDAL WENT RIGHT TO FLOOR, LUCKILY I HAD THE PRESENTS OF MIND TO USE EMERGENCY BRAKE. *TR

NHTSA ID
10616474
Incident
Aug 1, 2013
Mileage
100,000 mi
Brakes
Filed Jan 10, 2012

100% BRAKE FAILURE DUE TO RUPTURED METAL BRAKE LINE, SEVERE CORROSION. ALL LINES REQUIRE REPLACEMENT. GMC NOTIFIED, NO REPLACE PARTS SUPPORTED BY MANUFACTURER. TRUCK STOPPED WITH USE OF EMERGENCY BRAKE. *TR

NHTSA ID
10443253
Incident
Jan 9, 2012
Mileage
124,365 mi
Engine
Filed Dec 30, 2010

EXHAUST MANIFOLD BOLTS BREAK CAUSING EMISSION FAILURE AND EXHAUST LEAK. THE REPAIR BILL IS UP TO $1000. OR MORE. YOU HAVE TO HAVE A GARAGE DRILL OUT OLD BOLTS AND REPLACE. *TR

NHTSA ID
10373399
Incident
Dec 30, 2010
Mileage
80,000 mi
Brakes
Filed Nov 1, 2010

TL*THE CONTACT OWNS A 2002 GMC SIERRA DENALI. WHILE DRIVING 25 MPH AND ATTEMPTING TO STOP, THE CONTACT NOTICED THAT THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT PULLED OVER AND ALSO NOTICED THAT BRAKE FLUID WAS LEAKING ON THE DRIVER SIDE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINES WERE CORRODED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ID
10363466
Incident
Oct 31, 2010
Mileage
75,000 mi
Brakes
Filed Oct 1, 2010

ABS IS ACTIVATING AT LOW SPEEDS UNDER 10MPH WHEN STOPPING WITHOUT ABS LIGHT COMING ON. *TR

NHTSA ID
10358569
Incident
Oct 1, 2010
Mileage
78,630 mi
Brakes
Filed Sep 11, 2010

EVERYTIME THE BRAKES ARE APPLIED AND THE VEHICLE SLOWS DOWN TO UNDER 10 MPH, THE VEHICLES ABS SYSTEM KICKS ON. I DID SOME RESEARCH AND FOUND THAT THIS HAS BEEN RECALLED ON MANY GMC MODELS BUT NOT THE SIERRA DENALI I HAVE. I HAVE ALSO FOUND THAT MANY OTHERS WITH SIERRA DENALIS HAVE HAD THE SAME ISSUE AND IT GREATLY INCREASES STOPPING DISTANCE. FURTHER RESEARCH INTO THE ISSUE HAS LED ME TO BELIEVE THIS COULD BE CAUSED BY A FAULTY SPEED SENSOR DUE TO THE ABS KICKING IN WHILE STOPPING AT LOW SPEED. *TR

NHTSA ID
10355015
Incident
Aug 1, 2010
Mileage
100,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra Denali by model year
YearComplaintsRecallsInvestigationsIssue Index
2020900—
2019260031.0
2018170040.1
2017140045.0
2016300036.8
2015220140.5
2014140131.8
2013800—
2012100026.9
2011280029.4
2010100027.8
2009700—
2008180031.9
2007100—
2006510—
2005420—
2004111037.6
2003000—
2002Viewing131039.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.