RoadVitals

2004 Chevrolet Avalanche Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Apr 9, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 165 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Chevrolet Avalanche submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSteering
Filed Apr 9, 2016

4"TAKATA RECALL" THE CONTACT OWNS A 2004 CHEVY AVALANCHE WITH A SET OF CAPITOL PRECISION TRAC LL TIRES ON IT. WHILE PULLING OFF IN THE VEHICLE AND DRIVING AROUND 35 MPH YOU COULD FEEL THE BACK END SHAKING AND WOBBLING LIKE THE LUG NUTS WERE LOOSE. THE VEHICLE WAS PULLED OFF THE ROAD TO INVESTIGATE THE SHAKING ISSUE WHERE WAS FOUND THAT THE TIRES TREAD WAS SEPARATING MAKING HUMPS AND WAVES IN THE TREAD. THIS HAPPENED ON THE HIGHWAY AT 92,207 MILES ON VEHICLE AND 7, 319 MILES ON 265/70R17 CAPITOL PRECISION TRAC LL TIRES. THE VEHICLE WAS PARKED FOR A FEW DAYS UNTIL GETTING TIRES TO REPLACE THE CAPITOL TIRES BUT ONCE THE VEHICLE STARTED MOVING TO TAKE IT TO THE SHOP TO REPLACE THE TIRES THE FRONT HAD STARTED TO SHAKE JUST LIKE THE BACK AT 92,221 MILES ON THE VEHICLE BUT NOT AS MUCH. WALMART CHANGED THE TIRES AND THE TECHNICIAN REPORTED THE TIRES WERE REALLY BAD WITH TREAD SEPARATING FROM THE TIRE AND ALSO THAT THIS BRAND TIRE WERE RECALLED. I HAVE TAKEN THESE TIRES BACK TO TIRE PROS WHERE IT WAS PURCHASED AND NOW IS AWAITING THEM TO SEND THESE TIRES BACK TO THE TIRE COMPANY FOR AN INVESTIGATION OF THE TIRE. THE RECALL # IS 14T013-8570 IF I'M NOT MISTAKEN.

NHTSA ID
10854512
Incident
Mar 21, 2016
Mileage
92,207 mi
Steering
Filed Apr 28, 2009

THE FRONT LEFT WHEEL SOUNDS LIKE IT IS BOUNCING, RATTLING AND LOOSE. THIS HAS BEEN DIAGNOSED AS AN INTERMEDIATE STEERING SHAFT NEEDING TO BE REPACKED AND THE STEERING GEAR BOX NEEDS TO BE REPLACED. THIS PROBLEM HAS EXISTED SINCE I PURCHASED THE VEHICLE. IT HAS BEEN REPAIRED TWICE UNDER WARRANTY. NOW THAT THE WARRANTY HAS EXPIRED, GM REFUSES TO PAY FOR THE REPAIRS. GM CLAIMS THIS IS NOT A SAFETY ISSUE. HOWEVER, I AM CONCERNED THAT IT WILL BECOME ONE SINCE THIS IS A STEERING PROBLEM. IT IS CLEARLY A DESIGN DEFECT SINCE MANY OTHER AVALANCHE OWNERS HAVE THE SAME ISSUES. *TR

NHTSA ID
10267055
Incident
Oct 10, 2006
Mileage
29,981 mi
Steering
Filed Mar 19, 2008

THERE WAS A LOOSE SOUNDING NOISE IN THE STEERING COLUMN. UPON MY INVESTIGATION I FOUND OUT THAT MANY GM'S ARE HAVING THE SAME PROBLEM. ALSO BECAUSE OF THE INTERMEDIATE STEERING SHAFT BEING LOSE I COULD NOT TELL THAT THE RIGHT FRONT WHEEL BEARING WAS BAD TO THE POINT THE HUB HAD TO BE REPLACED. THIS COULD HAVE HAD CATASTROPHIC RESULTS (FATALITY). UPON TALKING TO VARIOUS EMPLOYEES I WAS TOLD THAT GM HAS HAD A DESIGN PROBLEM AND THAT THEY NOW HAVE CHANGED TO A DIFFERENT SHAFT. MY VEHICLE WAS REPAIRED AND EVEN THE REPAIR ORDER STATES "REPLACE UPPER INT SHAFT WITH NEW STYLE REROAD TEST OK" I THINK IN PUBLIC SAFETY THAT THE NTSB SHOULD LOOK INTO HOW MANY OF THESE HAVE HAD A PROBLEM (GM) AND THE AVERAGE MILEAGE OF NOT ONLY MY MODEL VEHICLE BUT ALL GM'S THAT HAVE THIS TYPE OF STEERING. IT IS A SERIOUS SAFETY ISSUE. *TR

NHTSA ID
10221818
Incident
Mar 19, 2008
Mileage
61,700 mi
Steering
Filed Aug 4, 2007

2004 CHEVROLET AVALANCHE INTERMEDIATE STEERING SHAFT IS BAD. MAKES A KNOCKING NOISE LIKE IT'S LOOSE. *TR

NHTSA ID
10198525
Incident
Jul 30, 2007
Mileage
110,745 mi
ElectricalSteering
Filed Oct 17, 2006

MY 2004 AVALANCHE STARTED MAKING KNOCKING SOUNDS WHEN TURNING CORNERS - TOOK IT TO THE DEALER AND $700 LATER AND A NEW STEERING YOKE THE KNOCK WAS SQUELCHED (NOT GONE) AND THE SPEEDOMETER COINCIDENTALLY STARTED MOVING LIKE A SECOND-HAND ON A WATCH (JERKY) - TOOK IT TO THE DEALER AND THEY WANT $525 FOR A NEW CLUSTER THAT THEY SAY IS NOT COMMON - LOOKING ON THE WEB, I FOUND THIS TO BE A VERY COMMON PROBLEM WITH AVALANCHES AND THE WAITING LIST CAN BE IN THE HUNDREDS BEFORE ME - IF THIS IS SO COMMON, WHY ISN'T THERE A RECALL AND WHY DOES THE DEALER DENY THE NUMBER OF OCCURRENCES? *NM

NHTSA ID
10171112
Incident
Sep 17, 2006
AirbagsSteering
Filed Jul 10, 2006
Crash reported

DT*: THE CONTACT STATED WHILE DRIVING 20-35 MPH, THE VEHICLE VIOLENTLY VIBRATED. TOTAL CONTROL WAS LOST OF THE VEHICLE CAUSING THE VEHICLE TO VEER INTO THE OTHER LANE RESULTING IN THE VEHICLE HITTING THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THIS INCIDENT, POPPING NOISES WERE HEARD WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT GOING FORWARD AND IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE DEALERSHIP DETERMINED THE PASSENGER SIDE TIE ROD WAS BROKEN. THERE WAS DAMAGE DONE TO THE VEHICLE. THERE WAS NOT A POLICE REPORT FILED.

NHTSA ID
10161979
Incident
Jul 9, 2006
Mileage
34,000 mi
Powertrain (other)Steering
Filed Oct 26, 2005

DT: THE CONTACT COMPLAINED ABOUT RACK AND PINION STEERING PROBLEM. THE VEHICLE CLANGED WHILE CHANGING GEARS. WHEN PUTTING PRESSURE ON THE ACCELERATOR PEDAL AND DRIVING BETWEEN 60 - 70 MPH HE COULD HEAR A WHINING SOUND. WHEN HE RELEASED THE ACCELERATOR PEDAL THE NOISE STOPPED. THE DEALERSHIP REPLACED THE DRIVESHAFT BUT, THIS DID NOT CORRECT THE PROBLEM. *AK

NHTSA ID
10140841
Incident
Dec 1, 2004
Mileage
3,500 mi
Steering
Filed Sep 19, 2005

POPPING NOISE IN THE FRONT END. IT HAS BEEN REPAIRED 5 TIMES BY THE DEALER AND THE PROBLEM RETURNS. IT IS DO TO GO BACK THIS WEEK TO BE REPAIRED AGAIN. THE DEALER HAS REPLACED THE STEERING SHAFT, LUBED THE FRONT END, DRILLED AND ELONGATED THE CROSS MEMBER'S MOUNTING HOLES, ADDED WASHERS, AND COMBINATIONS ABOVE. *NM

NHTSA ID
10136889
Incident
Sep 16, 2005
Mileage
10,000 mi
Steering
Filed Aug 23, 2005

DT: THE CONTACT OWNS A 2004 CHEVY AVALANCHE. WHEN TURNING STEERING WHEEL HARD IN EITHER DIRECTION . IF THE VEHICLE IS IN REVERSE ONE CAN STILL HEAR THE KNOCKING NOISE. THE DEALERSHIP HAS PUT SOMETHING NEW IN STEERING, BUT SHE WAS UNSURE OF THE PART WAS, AND TWO WEEKS LATER SHE IS STILL HAD THE PROBLEM. THE DEALERSHIP SAID THAT THIS WAS HAPPENING TO A LOT OF THESE VEHICLES. THE SERVICE DEPARTMENT CLAIMED THAT ALMOST EVERY SIX MONTHS THE PART WOULD HAVE TO BE CHANGED. AS OF RIGHT NOW SHE WAS GETTING THIS FIXED SINCE VEHICLE WAS STILL UNDER WARRANTY. SHE COULD NOT AFFORD TO PAY FOR REPAIRS AFTER HER WARRANTY WAS UP. THE CONTACT BEGAN TO HAVE THIS PROBLEM THREE MONTHS AFTER PURCHASING THE VEHICLE. THE PART HAS BEEN REPLACED ONCE. *AK.

NHTSA ID
10133949
Incident
Feb 1, 2004
Steering
Filed Mar 13, 2005

CONTINUED PROBLEM WITH POP/NOISE IN FRONT END OF 04 AVALANCHE WHILE TURNING AND TURNING WHILE IN REVERSE. CHEVROLET HAS ISSUES SEVERAL TSB'S FOR THIS PROBLEM, BUT THE PROBLEM PERSIST. AT THE MOMENT IT HAS NOT CAUSE ANY ACCIDENTS BUT MYSELF AND OTHER AVALANCHE OWNER ARE FEARFUL THAT IT WILL DEVELOP INTO A SAFETY CONCERN IF NOT PERMANENTLY CORRECTED.*AK

NHTSA ID
10114022
Incident
Jan 10, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .