2004 Chevrolet Avalanche

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

The contact owns a 2004 Chevrolet Avalanche. The contact stated that upon starting the vehicle, the brake warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the rear brakes needed to be replaced. The contact stated that the vehicle was repaired however, the failure reoccurred while driving. The vehicle was taken to another independent mechanic who replaced the parking brakes and the brake fluid; however, the failure persisted. The contact stated that the brake pedal would hesitate to respond when depressed, causing a 100-feet in stopping distance delay. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 04V045000 (Service Brakes, Hydraulic) since the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 178,000.

NHTSA ID

11441492

Incident

Jun 23, 2021

Mileage

178,000 mi

4"TAKATA RECALL" THE CONTACT OWNS A 2004 CHEVY AVALANCHE WITH A SET OF CAPITOL PRECISION TRAC LL TIRES ON IT. WHILE PULLING OFF IN THE VEHICLE AND DRIVING AROUND 35 MPH YOU COULD FEEL THE BACK END SHAKING AND WOBBLING LIKE THE LUG NUTS WERE LOOSE. THE VEHICLE WAS PULLED OFF THE ROAD TO INVESTIGATE THE SHAKING ISSUE WHERE WAS FOUND THAT THE TIRES TREAD WAS SEPARATING MAKING HUMPS AND WAVES IN THE TREAD. THIS HAPPENED ON THE HIGHWAY AT 92,207 MILES ON VEHICLE AND 7, 319 MILES ON 265/70R17 CAPITOL PRECISION TRAC LL TIRES. THE VEHICLE WAS PARKED FOR A FEW DAYS UNTIL GETTING TIRES TO REPLACE THE CAPITOL TIRES BUT ONCE THE VEHICLE STARTED MOVING TO TAKE IT TO THE SHOP TO REPLACE THE TIRES THE FRONT HAD STARTED TO SHAKE JUST LIKE THE BACK AT 92,221 MILES ON THE VEHICLE BUT NOT AS MUCH. WALMART CHANGED THE TIRES AND THE TECHNICIAN REPORTED THE TIRES WERE REALLY BAD WITH TREAD SEPARATING FROM THE TIRE AND ALSO THAT THIS BRAND TIRE WERE RECALLED. I HAVE TAKEN THESE TIRES BACK TO TIRE PROS WHERE IT WAS PURCHASED AND NOW IS AWAITING THEM TO SEND THESE TIRES BACK TO THE TIRE COMPANY FOR AN INVESTIGATION OF THE TIRE. THE RECALL # IS 14T013-8570 IF I'M NOT MISTAKEN.

NHTSA ID

10854512

Incident

Mar 21, 2016

Mileage

92,207 mi

MY VEHICLE HAS A KELSEY HAYES ABS MODULE THAT HAS ALREADY FAILED TWICE. FIRST AT ABOUT 75.000 MILES AND NOW AT 130.000 MILES, ALWAYS WHILE DRIVING. THE MODULE WAS RECALLED IN 2002 AND THE MANUFACTURER WAS GIVEN A CHANCE TO REDESIGN IT, BUT IT IS STILL A BAD PART. THE BLOGS ARE FULL OF OWNERS CONSTANTLY COMPLAINING ABOUT THIS. I HAD TO TAKE GM TO THE MAT TO REPLACE THE FIRST ONE SINCE THE TRUCK WAS MANUFACTURED AFTER THE FIRST RECALL. THIS TIME AROUND I DIDN'T HAVE THE TIME OR PATIENCE TO DO SO AN WENT AHEAD AN REPLACED IT OUT OF MY OWN POCKET. IA M ALSO STUCK WITH THIS PART AS IT IS NOT REPLACEABLE WITH ANY OTHER BRAND. THIS IS A DANGEROUS GLITCH THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS BADLY HURT. IN ADDITION TO THIS PROBLEM, THE LOCATION OF THE UNIT (OUTSIDE THE VEHICLE AND EXPOSED TO ALL SORT OF INCLEMENT ENVIRONMENTS) IS RIDICULOUS! NO CLEVER DESIGNER WOULD HAVE CHOSEN THIS PLACEMENT.

NHTSA ID

10838992

Incident

Feb 6, 2016

Mileage

130,000 mi

MODULE KIT,F/TNK F/PMP,LVL S/FUEL PUMP MODULE ASSEMBLY IS LEAKING FUEL, BECASE OF POOR GRADE PLASTIC AND METAL CONSTRUCTION, THIS ALSO HAPPENED ON MY 2002 TRAILBLAZER BUT WAS COVERED BY A RECALL,NO SUCH RECALL COVERS MY 2004 AVALACHE EVEN THOUGH IT IS THE SAME PROBLEM, COST TO FIX 870.89 ESTIMATE, TO REMOVE GAS TANK AND REPLACE FUEL PUMP MODULE ASSEMBLY, CANT SEND PICS HAVE DROP GAS TANK AND THAT COST IS 250.00, VEHILE STARS SLOWLY THEN WHEN PARKED EMPTIES FUEL LINES ON TOP OF TANK THEN ON TO GROUND VERY DANGEROUS, SERVICE MANAGER BIG JIM 319 261 0999 , SAYS THIS IS A COMMON PROBLEM, HE KNEW WHAT IT WAS BEFORE INSPECTING ON HOUSTE, IF 2002 IS COVERED WHY IS 2004 NOT COVERED? WANT MY 1000.00 BACK FROM GM

NHTSA ID

10809055

Incident

Dec 8, 2015

Mileage

145,000 mi

MY SON HAD BORROWED THE TRUCK AND WAS RETURNING IT WITH HIS 4 AND 5 YEAR OLD SONS IN THE VEHICLE. HE WAS IN A TRAFFIC CIRCLE AND HAD TO BRAKE TO AVOID AN ACCIDENT. IMMEDIATELY AFTERWARDS THE BRAKE FAILURE WARNING CAME ON AND THE TRUCK HAD NO BRAKES. FORTUNATELY HE WAS ONLY GOING ABOUT 25 MPH AND WAS ABLE TO PARK IT ON THE SHOULDER AND NO ONE WAS INJURED. I WAS ABLE TO GET IT TO A LOCAL DEALER FOR REPAIR TO THE TUNE OF $1,952. THEY DIAGNOSED THE PROBLEM AS A RUSTED BRAKE LINE THAT RUPTURED AND DAMAGED THE LEFT CALIPER. WE GOT NO PRIOR WARNING OF THE BRAKE FAILURE. IN 2012 I ALSO HAD A SUDDEN BRAKE FAILURE WHILE LEAVING A PARKING GARAGE. THERE WAS NO PRIOR WARNING OR INDICATION THAT THE BRAKES WERE NOT FUNCTIONING. AGAIN I TOOK IT TO A LOCAL DEALER AND WAS TOLD THAT THERE WAS A LEAK IN THE MASTER CYLINDER AND I HAD TO HAVE THAT REPLACED. NO ONE MENTIONED ANYTHING AT THAT TIME ABOUT RUSTING BRAKE LINES. ALTHOUGH THE TRUCK IS 11 YEARS OLD IT ONLY HAS 67,871 MILES.

NHTSA ID

10789227

Incident

Nov 4, 2015

Mileage

67,869 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. WHILE DRIVING APPROXIMATELY 7 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE ABS WARNING INDICATOR ILLUMINATED. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE RUSTED AND THE VEHICLE HAD MULTIPLE BRAKE LEAKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10765013

Incident

Sep 17, 2015

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BOOSTER AND THE ABS SYSTEM WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID

10761210

Incident

Sep 2, 2015

Mileage

136,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. WHILE REVERSING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE BRAKE WARNING LIGHT ILLUMINATED AND SERVICE BRAKE SYSTEM WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DISCOVERED THAT ONE OF THE BRAKE LINES HAD FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

NHTSA ID

10750301

Incident

Jul 1, 2009

Mileage

39,000 mi

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.