RoadVitals

1996 Chevrolet Caprice

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
65
Latest May 19, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest May 11, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 1 deaths reported

Overview

Our database contains 65 NHTSA owner-reported complaints for the 1996 Chevrolet Caprice, most frequently naming the engine, suspension and fuel system categories. 8 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 32 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1316.9%
  • Suspension1215.6%
  • Fuel system79.1%
  • Steering67.8%
  • Transmission67.8%
  • Electrical56.5%
  • Driver assistance56.5%
  • Tires & wheels45.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E025000

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
DOPE, INC.View on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
06E065000

EXTERIOR LIGHTING

Jul 17, 2006
3,593 units potentially affected
The defect: CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
AJ MOTORSPORTView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA99003ClosedEngineering Analysis

COOLANT FIRES

Opened Jan 13, 1999
Closed Aug 17, 2000

There is no summary currently available

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EA96007ClosedEngineering Analysis

REAR WHEEL SEPARATION

Opened May 31, 1996
Closed Dec 24, 1996

GM NOTIFIED ODI THAT THEY ARE CONDUCTING A RECALL TO RETORQUE THE WHEEL LUG NUTS ON VEHICLES BUILT BETWEEN AUGUST AND SEPTEMBER OF 1995.IT IS ANTICIPATED THAT MOST VEHICLES WILL REQUIRE THE WHEEL LUG NUTS TO BE RETORQUED TO 135 N.M(100 LB. FT.).CUSTOMERS WHO HAVE HAD ALL FOUR OF THEIR TIRES AND WHEELS ROTATED SHOULD HAVE PROPERLY TORQUED LUG NUTS.HOWEVER, GM IS OFFERING CUSTOMERS WHO HAVE HAD THEIR TIRES AND WHEELS ROTATED THE OPTION OF RETURNING TO THEIR DEALER FOR THIS REPAIR OR COMPLETING AND RETURNING AN OWNER REPLY CARD INCLUDED WITH THEIR RECALL NOTICE.THIS ENGINEERING ANALYSIS IS CLOSED.

SUSPENSION
PE96001ClosedPreliminary Evaluation

REAR WHEEL SEPARATION

Opened Jan 4, 1996
Closed May 31, 1996

INFORMATION OBTAINED FROM GM INDICATES THAT FURTHER INVESTIGATION TO DETERMINE THE CAUSE OF WHEEL SEPARATIONS IS WARRANTED.IN GM'S RESPONSE DATED APRIL 26, 1996, GM STATED THAT:GM HAS NOT IDENTIFIED ANY DEFECT IN THE MANUFACTURE OF THE SUBJECT VEHICLES WHIH MAY CONTRIBUTE TO WHEEL SEPARATION.INVESTIGATION AS TO THE ROOT CAUSE OF WHEEL SEPARATIONS IS CONTINUING.THE RESULTS OF THESE FURTHER INVESTIGATIONS ARE REQUIRED TO ASSESS THE PROBABILITY OF ANY FUTURE INCIDENTS . . .

SUSPENSIONLed to recall 96V245000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 65
Body & structureElectricalEngine
Filed May 19, 2023

The vats system is the problem on my 96 Impala it just shut my car off for the past 3 mos

NHTSA ID
11522932
Incident
Jan 1, 2023
Engine
Filed Mar 20, 2012

SAFETY EMISSIONS. *KB

NHTSA ID
10452378
Incident
Mar 19, 2012
Fuel system
Filed Sep 14, 2011

TL* THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. THE CONTACT WAS DRIVING 45 MPH WHEN HE HEARD A DRAGGING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT NOTICED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE WERE FRACTURED DUE TO CORROSION. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 145,000.

NHTSA ID
10425416
Incident
Sep 13, 2011
Mileage
145,000 mi
Electrical
Filed Jul 9, 2008

TL*THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. WHILE DRIVING 45 MPH, THE INSTRUMENT PANEL CLUSTER LIGHTS BEGAN BLINKING ON AND OFF. THE FAILURE CONTINUED FOR APPROXIMATELY SIX MONTHS UNTIL IT COMPLETELY SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE PANEL CLUSTER WAS A RECURRING FAILURE WITH THAT MAKE AND MODEL VEHICLE. SHE HAD TO REPLACE THE ENTIRE PANEL CLUSTER WITH THE SPEEDOMETER AND ODOMETER, WHICH CORRECTED THE FAILURE FOR TWO YEARS. RECENTLY, WHILE DRIVING 5 MPH, THE INSTRUMENT PANEL BEGAN TO FLICKER ON AND OFF AGAIN. WITHIN THE LAST TWO WEEKS, THE INSTRUMENT PANEL SUDDENLY SHUT OFF AND WOULD OCCASIONALLY TURN BACK ON. THE FAILURE CAUSES THE CONTACT TO BE UNSURE OF THE SPEED THAT SHE IS TRAVELING OR HOW MANY MILES ARE ON HER VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 59,000.

NHTSA ID
10233643
Incident
May 1, 2006
Mileage
59,000 mi
Body & structure
Filed Mar 13, 2007

DURING MAINTENANCE OF MY VEHICLE IT WAS FOUND TO BE MISSING THE BOLTS, GUIDES, WASHERS, BUSHINGS AND NUTS THAT CONNECT THE RADIATOR SUPPORT TO THE FRAME. THIS 1996 CHEVROLET CAPRICE CLASSIC MAY BE ONLY ONE OF MANY WHEREIN THESE CRITICAL BOLTS AND ASSEMBLIES WERE NEVER INSTALLED AT THE FACTORY. *JB

NHTSA ID
10185016
Incident
Mar 10, 2007
Mileage
131,000 mi
Tires & wheels
Filed Apr 12, 2005

THE TIRE ON THE CONSUMER'S 1996 CHEVROLET CAPRICE BLEWOUT WHILE PARKED DAMAGING THE ENTIRE FRONT END (COOPER CORNELL TIRE).*MR *NM

NHTSA ID
10117805
Incident
Mar 1, 2004
Mileage
89,544 mi
Tires & wheels
Filed Oct 20, 2004

DEFECTIVE TIRES, RESULTING IN TIRES EXPLODING WHILE CAR WAS PARKED, DAMAGING ENTIRE FRONT END OF VEHICLE. *BF THE TIRE STATED THEY SOLD THE CONSUMER THE WRONG TIRES FOR THE WEIGHT OF THE VEHICLE AND EVEN THOUGH IT WAS THE TIRES STORE'S FAULT, THE CONSUMER STILL HAD TO PAY FOR THE UPGRADE. *JB

NHTSA ID
10097611
Incident
Sep 29, 2004
Suspension
Filed Jul 8, 2004

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE AND THE VEHICLE STARTED TO JERK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

NHTSA ID
10081580
Incident
Jun 20, 2004

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

19NA273

ELECTRICAL SYSTEM; EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Caprice by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017000—
2016000—
2015000—
2014123145.5
2013640—
2012030—
2011130—
2004000—
2003100—
1997300—
1996Viewing658353.6
19958811561.6
199414610463.7
1993616056.7
19928911263.6
199113110466.8
1990622—
1989182260.0
1988123152.7
1987174261.7
1986303464.6
1985454—
1984724—
1983811—
1982020—
1981020—
1980030—
1979340—
1978030—
1977240—
1976020—
1974030—
1973010—
1972020—
1971030—
1969040—
1968020—
1967020—
1966020—
1965030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.