Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1996 Chevrolet Caprice submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE AND THE VEHICLE STARTED TO JERK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
VEHICLE EXPERIENCED THE SAME DEFECT WITH ITS LOWER CONTROL ARM AS STATED IN RECALL 96 V 018 001; BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
RIGHT FRONT BALL JOINTS BROKE. *JB
DRIVER SIDE LOWER CONTROL ARM BALL JOINT STUD AND NUT WERE SEPARATED, R/R BALL JOINT
I CHECKED NHTSA'S WEB SIDT, MY CAR WAS ON RECALL LIST FOR THAT LOWER BALL JOINT. I CALLED GM, THEY SAID MY CAR WAS NOT ON RECALL LIST FOR THAT PART. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER WAS GOING 60MPH AND FRONT END OF VEHICLE JUMPED SIDEWAYS AFTER HITTING A BUMP. SHOCKS AND TIRES WERE REPLACED TO RECTIFY PROBLEM. CONSUMER WAS AFRAID THAT HE COULD HIT SOMEONE. DEALERS DID NOT KNOW WHAT WAS WRONG WITH VEHICLE. *AK
UPPER AND LOWER BALL JOINTS SNAPPED WHEN VEHICLE WAS BACKING UP AND ONCE WHEN MOVING FORWARD AND MAKING A LEFT TURN CAUSING LOSS OF STEERING ABILITY. NLM
SUSPENSION CAUSING EXCESSIVE TIRE WEAR---REPLACED TIRES AT 18,000 AND NOW AT 29000 MILES. DEALER CLAIMS I NEED ANOTHER ALIGNMENT EVEN THOUGH THEY JUST FIXED IT. TWO TSBS ASSOCIATED WITH THE STEERING AND SUSPENSION. STEERING HAS ALWAYS BEEN LOOSE AND SOMETIMES LOCKS UP COMPLETELY. SUSPENSION HAS ALWAYS PULLED TO THE RIGHT FRONT. BRAKES HAVE SQUEALED SINCE AROUND 10000 MILES. ENGINE HAS SEVERE HESITATION, BUT DEALER CANNOT REPRODUCE.( DOT NUMBER: )
VEHICLE HAS BEEN ALIGNED. BUT WHEN IT WAS TAKEN FOR INSPECTION THE VEHICLE WAS DENIED APPROVAL BECAUSE THE ALIGNEMENT WAS BAD, AND CAUSED UNUSUAL WEAR AND TEAR ON TIRES. DEALER HAS BEEN CONTACTED. *AK
FRONT COIL SPRING BROKE CAUSING NOISE.
SUSPENSION PROBLEM, CAUSING PREMATURE TIRE WEAR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .