RoadVitals

2012 Chevrolet Captiva Sport Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Sep 24, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 80 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2012 Chevrolet Captiva Sport submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalSteering
Filed Sep 24, 2023

Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No known cause to this as battery and alternator is good and I've replaced BCM and reprogrammed it but still having the same issue

NHTSA ID
11546278
Incident
Sep 12, 2023
Driver assistanceElectricalEngine
Filed Apr 19, 2022

Engine light came on lost compressions. Engine wouldn't turn off. Steering was loose like we were on water. Traction control and stabilitrac were disabled and unable to turn bsvjninuiHas to press breaks to the floor. If I was going any faster I could have lost control. The repair shop replaced the fuse box and Bcm not even 3 miles engine light came back on and it misfires, pistons problems, compression. I called the dealership I bought it from and they state it's safe!

NHTSA ID
11461301
Incident
Mar 30, 2022
Driver assistanceElectricalEngine
Filed Sep 25, 2020

WHILE DRIVING - OR EVEN SITTING STILL - RADIO AND CLOCK WILL SHUT OFF, "SERVICE STABILITRACK LIGHT" ILLUMINATES ON DASH WITH THE MESSAGE SHOWING ON THE MESSAGE CENTER DASH DISPLAY. AFTER 5 SECONDS OR SO, IT DISAPPEARS; HOWEVER OCCURS OFTEN BUT NO CONSISTENT (SOMETIMES NONE AT ALL, SOME TIMES 4 OR SO TIMES IN A 20MI DRIVE). BATTERY AND ALTERNATOR ARE BRAND NEW (ALTERNATOR HAS BEEN REPLACED TWICE IN 12 MONTHS). VEHICLE IS OWNED OUTRIGHT AND HAS 142,000+ MILES.

NHTSA ID
11361055
Incident
Sep 25, 2020
Mileage
142,000 mi
Driver assistanceElectricalExterior lighting
Filed Jul 18, 2020

INITIALLY THE ISSUE PRESENTED AS OCCASIONAL BRAKE LIGHT OUTAGE. SOON AFTER THIS BECAME PERMANENT. IT ALSO AFFECTS THE REVERSE LIGHTS MAKING IT SO THAT THEY'RE ALWAYS ON, EVEN WHEN THE CAR ISN'T RUNNING. IN ADDITION, THE INTERIOR LIGHTS (DOORS AND OVERHEAD) ARE AFFECTED AND NO LONGER WORK. THE BACKUP CAMERA HAD TO BE REMOVED BECAUSE THE WIRING BURNT OUT. ALSO THE SUNROOF HAS STOPPED WORKING. FRONT RIGHT TURN SIGNAL ALSO STOPPED WORKING. IT WAS NO LONGER SAFE TO DRIVE AROUND MID-MARCH 2019. I HAD TO TAKE IT IN TO A AUTO ELECTRIC SPECIALIST TWICE STARTING APRIL 2019. AFTER ALL THIS, IT WAS DIAGNOSED AS NEEDING A NEW HARNESS AND TOTAL REWIRE AND A BODY CONTROL MODULE AND PROGRAMMING. APPARENTLY THIS IS A COMMON ISSUE WITH THIS VEHICLE AND I WAS TOLD I WOULD BE BETTER OFF CUTTING MY LOSSES AND STARTING OVER WITH A DIFFERENT CAR. DATES ARE APPROXIMATE.

NHTSA ID
11340037
Incident
Mar 30, 2019
Mileage
95,000 mi
Driver assistanceElectrical
Filed Jul 3, 2020

CAR HAS RANDOM TIMES IT WONT START. NOW MY RADIO CUTS IN AND OUT WHILE DRIVING. LIGHTS FLASH ON AND OFF

NHTSA ID
11337297
Incident
Jun 29, 2020
Mileage
94,000 mi
Driver assistanceElectricalEngine
Filed May 28, 2020
3 injuries reported

AFTER DRIVING AND PARKING, THE VEHICLE AT THE STORE. THE VEHICLE CONSTANTLY LOOSES ALL POWER AND WILL NOT START AND THERE ARE NO WARNING SIGNS. KEYS WILL LOCK IN THE IGNITION, REMOTE START DEPROGRAMS, THE CAR HAS NO POWER. POSITIVE BATTERY CABLE IS EXTREMELY HOT AND SECOND-DEGREE BURNS ARE ON HAND WHEN TOUCHED. REPLACED BATTERY, POSITIVE BATTERY CABLE, AND 1 WEEK LATER THE PROBLEM STARTED AGAIN. NO PROBLEM WITH THE STARTER, ALTERNATOR. NO LOOSE WIRES AND THERE IS NO ELECTRICAL SHORTAGE. RESEARCHED THE PROBLEM ON THE INTERNET AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. THE BATTERY WILL NOT CHARGE FROM A JUMP. NO POWER TO THE CAR AND YOU ARE STRANDED FOR HOURS WAITING FOR THE POSITIVE BATTERY CABLE TO COOL DOWN. AFTER HOURS OF WAITING THE CAR STARTS UP WITH NO PROBLEM, BUT WILL DO THE SAME THING AGAIN WHEN TURNED OFF. NOTHING IS LEFT ON TO DRAIN THE POWER FROM THE CAR. THIS IS HAPPENING CONSTANTLY AFTER DRIVING. *TR

NHTSA ID
11326400
Incident
May 20, 2020
Mileage
76,000 mi
Driver assistanceSteering
Filed Sep 23, 2019
Crash reported

LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE

NHTSA ID
11257338
Incident
Aug 31, 2019
Mileage
124,000 mi
Driver assistanceElectricalExterior lighting
Filed Sep 12, 2019

ELECTRICAL PROBLEM. WILL NOT START AFTER TURNING OFF. 3RD TIME

NHTSA ID
11255153
Incident
Sep 12, 2019
Mileage
148,000 mi
Driver assistanceElectrical
Filed Aug 22, 2019

SERIOUS ELECTRICAL ISSUES CAUSES SUV TO SHUT DOWN WITH LITTLE TO NO WARNING. ALL LIGHTS ON DASH LIGHT UP, RPMS GO TO 0 CAR SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES, CAR CAN'T BE STEERED AWAY FROM TRAFFIC AND THE HAZARD LIGHTS ARE DEAD. KEY CAN'T BE REMOVED FROM IGNITION. COMPLETELY DEAD VEHICLE.NEW BATTERIES, NEW ALTERNATORS AND MULTIPLE MECHANICS CAN'T FIND THE PROBLEM. DISCONNECT BATTERY CABLES, RECHARGE THE BATTERY AND IT RUNS FOR A FEW MONTHS. NO ONE CAN TELL US THE ISSUE AND WE ARE STUCK WITH NO RECALLS AND LOTS OF PEOPLE HAVE THE SAME DANGEROUS ISSUE. CAR IS DRIVABLE TODAY BUT TO DANGEROUS TO PUT MY FAMILY IN ANYMORE. ARE THEY WAITING FOR SOMEONE TO DIE BEFORE A RECALL IS ISSUED?

NHTSA ID
11245665
Incident
Aug 16, 2019
Mileage
130,000 mi
Driver assistanceElectrical
Filed Mar 1, 2019

WHEN DRIVING DOWN STREET OR EVEN IN A PARKED POSITION THE SUV WON'T START. NO LIGHTS, NO AUDIO. CANNOT REMOVE KEY. UNABLE TO ENGAGE ALARM. RADIO ON & OFF INTERMITTENTLY; TRIGGERED BY USING HAZARDS, TURN SIGNALS, HI-BEAMS, CRUISE CONTROL. ALSO, 'SERVICE TRACTION CONTROL', 'ABS', AND A CAPITAL 'P' WITH WRENCH ICON FLICKER INTERMITTENTLY IN THE DASH PANEL. 'CHECK ENGINE' LIGHT APPEARS PERIODICALLY BUT EVENTUALLY CLEARS. SUV HAS DIED SIMPLY DRIVING IN TRAFFIC WITH THE ABOVE SYMPTOMS. ALL FUSES IN ENGINE COMPARTMENT AND INTERIOR FUSE PANEL ARE IN TACT. AFTER WIGGLING THE BATTERY HARNESS, SUV WILL RESPOND POSITIVELY.

NHTSA ID
11183566
Incident
Jan 26, 2019
Mileage
99,000 mi
Driver assistanceElectrical
Filed Jul 19, 2018

KEY GETS STUCK AND WARNING LIGHTS COME ON AND GO .IF YOU CAN GET CAR TO TURN OFF IT WON'TSTART BACK UP.

NHTSA ID
11112381
Incident
Jul 5, 2018
Mileage
93,053 mi
Driver assistanceElectrical
Filed Jul 31, 2017

UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. THIS IS HAPPENING MORE AND MORE FREQUENTLY. STARTED ABOUT 6 MONTHS AGO. NORMALLY YOU HAVE TO RUN THROUGH THE GEARS SEVERAL TIMES OR RESTART. NOW IT'S MUCH HARDER AND TAKES LONGER TO GET THE KEY OUT. ALSO, THERE ARE SIGNIFICANT ELECTRICAL ISSUES. WE REPLACED A THE BATTERY AND STILL HAVE THE FOLLOWING PROBLEMS: THE PARKING BRAKE LIGHT TURNS ON, STABILITY-TRACK LIGHT COMES ON, A/C GOES ON AND OFF AND BLINKERS, CRUISE AND ALL DASH LIGHTS COME ON AND OFF WHILE DRIVING, AS WELL AS RADIO GOING ON AND OFF. WHEN THIS GOT REALLY BAD, I UNHOOKED THE BATTERY AND THEN EVERYTHING SEEMED TO RESET AND WAS GOOD FOR ABOUT 2 WEEKS BUT STARTED AGAIN. THIS STARTED ABOUT 2 MONTHS AGO BUT THE BATTERY WAS REPLACED ABOUT 6 MONTHS AGO

NHTSA ID
11011624
Incident
Feb 1, 2017
Mileage
45,000 mi
Driver assistanceElectrical
Filed Jan 23, 2016

KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. IGNITION WAS REPLACED UNDER WARRANTY. LESS THAN 3,000 MILES AND IT IS DOING IT AGAIN. KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NOT WORKING. ALSO, STABLITRACK AND TRACTION CONTROL LIGHTS COME ON PERIODICALLY WHILE DRIVING, CAUSING THE CAR TO JUMP AND BUCK. DEALERSHIP ADVISED TO TURN OFF TRACTION CONTROL, BUT WHILE THE LIGHTS ARE ON AND THE CAR IS JERKING, YOU CANNOT DEACTIVATE. DEALERSHIP SAYS IT IS AN ENGINE MISFIRE PROBLEM BUT NOT SIGNIFICANT ENOUGH TO WARRANT TAKING CAR APART TO FIX.

NHTSA ID
10821866
Incident
Jan 22, 2016
Mileage
58,000 mi
BrakesDriver assistanceElectrical
Filed Dec 28, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 40 MPH, THE PARKING BRAKE LIGHT CONTINUED TO ACTIVATE AND THE CRUISE CONTROL CUT OFF WHEN THE BLINKER WAS ACTIVATED, WHICH DISENGAGED THE CRUISE CONTROL AND SLOWED DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.

NHTSA ID
10816582
Incident
Jul 20, 2015
Mileage
36,000 mi
Driver assistanceOther / unspecified
Filed Aug 11, 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND SERVICE STABILITY TRACK INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

NHTSA ID
10621490
Incident
Jan 20, 2014
Mileage
28,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .