RoadVitals

2012 Chevrolet Captiva Sport Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 30, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 80 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2012 Chevrolet Captiva Sport submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Mar 30, 2026

My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or looked or anything else like that. I Googled it and i read up on how this is an issue for 2012 to 2014 Chevrolet Captiva. But no recall for 2012 year. I don't know what time do. There was no accidents regarding this issue.

NHTSA ID
11728052
Incident
Mar 30, 2026
Driver assistanceElectricalSteering
Filed Sep 24, 2023

Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No known cause to this as battery and alternator is good and I've replaced BCM and reprogrammed it but still having the same issue

NHTSA ID
11546278
Incident
Sep 12, 2023
Steering
Filed May 3, 2021

KEY GETS LOCKED IN THE IGNITION. ALWAYS NOT SOMETIMES ALL THE TIME. JUST PURCHASED THIS VEHICLE IS PARKED AND CANT DRIVE IT WITHOUT LEAVING THE KEY INSIDE

NHTSA ID
11414920
Incident
Apr 30, 2021
Mileage
76,000 mi
EngineSteering
Filed May 15, 2020

TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE STEERING WHEEL SENSOR MODULE NEEDED TO BE REPLACED AT A COST OF $1,000. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FOUR OTHER OCCASIONS WHERE THE CAMSHAFT WAS ALSO REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500.

NHTSA ID
11324652
Incident
Jan 31, 2020
Mileage
54,500 mi
Steering
Filed Feb 23, 2020

MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WON'T COME . WHEN YOU TURN THE KEY TO TAKE IT OUT. IT WON'T TURN ALL THE WAY TO THE LOCK OPTION AND PULL OUT. THIS HAS HAPPENED MORE THAN ONCE

NHTSA ID
11310839
Incident
Feb 22, 2020
Driver assistanceSteering
Filed Sep 23, 2019
Crash reported

LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE

NHTSA ID
11257338
Incident
Aug 31, 2019
Mileage
124,000 mi
ElectricalEngineSteering
Filed Sep 23, 2019

STALLED, SLOWED SPEED, STOPPED. WILL NOT RESTART

NHTSA ID
11257333
Incident
Sep 15, 2019
Mileage
124,000 mi
Steering
Filed Sep 21, 2016

ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.

NHTSA ID
10908408
Incident
Sep 3, 2016
Mileage
42,900 mi
Steering
Filed Apr 1, 2016

KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. . KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NO

NHTSA ID
10853020
Incident
Apr 1, 2016
Mileage
55,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .