RoadVitals

2018 Chevrolet City Express Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 18, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 18, 2024

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2018 Chevrolet City Express. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

AirbagsElectricalInterior & seats
Filed Oct 18, 2024

My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.

NHTSA ID
11620589
Incident
Oct 14, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .