2018 Chevrolet City Express Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Chevrolet City Express, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags133.3%
- Electrical133.3%
- Interior & seats133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .