2019 Chevrolet Colorado Electrical Problems

The infotainment system is not functioning. The screen will come on as I turn on the truck, then it goes blank. Sometimes it flashes and then goes black. I cannot use any of my apps or connect to Apple CarPlay. This has been going on for months now. I have complained to Chevrolet and the dealership. They have failed to provide a solution. This truck only has 35,000 miles on it. We can no longer take it on trips because we have no navigation, especially in areas where wi-fi may be hard to connect to by just our phones. We have followed all the trouble shooting provided in the Chevy app or online and nothing helps.

NHTSA ID

11738666

Incident

Oct 1, 2025

I purchased my truck from Karl Chevrolet in Ankeny, IA around September of 2019. Approximately 1.5 years after purchasing the vehicle, I began having issues with my infotainment system intermittently resetting itself while I was driving. On or about the end of 2021 (after this had occurred a few time), I brought the truck into the Karl Chevrolet in Ankeny, IA, as it seemed to become more frequent of an occurrence. The technician told me that this thing happens all the time with the infotainment systems and it was nothing to be concerned about and because it was intermittent, they may not be able to identify the issue unless it was actively occurring and I was told to come back in if it continued to happen. Shortly after, I had moved to [XXX] in April of 2022, I began to have more frequent issues with the infotainment system randomly resetting and eventually it began impacting phone calls, where people would cut in and out or disconnect, beginning to cause even more of a safety and distraction issue. After conducting some of my own research, I learned that I was not the only one that had issues with the infotainment system in the 2019 Colorado and that GM had published several Technical Service Bulletins (TSBs) regarding the infotainment system, and there had been a class action lawsuit, [XXX] , et al. v. General Motors LLC, that covers the same issues I am having. On January 29, 2025, after the issue progressively getting worse, I took the truck to Gregg Young Chevrolet in Omaha, NE. After conducting a diagnosis they verbally confirmed there were TSBs regarding radio issues that after contacting the GM service center, GM's response was to replace the radio. This was to be at my own cost however, considering GM confirmed through TSBs there are issues with the infotainment system, coupled with safety concerns around distracted driving, I felt compelled to make this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11738185

Incident

Jan 1, 2022

In and out of the shop for the last 3.5 years (Warranty is expired now) with multiple engin codes (CEL). Most having to do with the fuel delivery systems. Most common P026D, and P1089. It has been in the shop at least 6 or more times. GM won't stand by their product. Since the warranty ended I've put mor than $4,000 in to repairs for this and now I'm told it will cost me anouther $6000 to $7000 to repair. I bout this truck used with 60,000 miles on it and paid cash $50,000 to the dealer the originally sold it to the previous owner. I just want them to fix the issue once and for all. To date they have just thrown parts at it but it never fixes the problem. They have changed the MAP sensor, the fuel rail and pressure regulator, the injectors, and they've re-wired part of the wiring harness. None of this has solved the issues.

NHTSA ID

11720519

Incident

Feb 25, 2026

Unable to remove ignition key. Sticks in the accessory's mode. This happens periodically and I can eventually get key out by continually moving shifter back and forth until key can be removed. Concerned that eventually this won't work. I noticed that this is the main complaint on the Chevrolet Colorado.

NHTSA ID

11672525

Incident

May 31, 2025

The infotainment center goes out, then comes on on a frequent basis causing the loss of navigation system through CarPlay and now will not even connect to CarPlay also loses backup camera. In addition I have noted that when the blinker is on to signal a turn, it will stop the blinker system when the infotainment center goes out, which is a safety concern with the use of blinkers to signal approaching rear traffic to the vehicle. I have contacted the dealer and also see there’s an infotainment bulletin out. I have not had a response from the dealership as of this report. I am also a certified safety professional, and the loss of turn signal in conjunction with the infotainment center outage raises a safety concern in my opinion. This has been an ongoing issue with the system for the last year or so and has progressively gotten worse to the point that the screen now goes out every minute or so for 5 to 30 seconds and now CarPlay will no longer connect to phone for navigation. The constant screen going black started within the last 30 days of June 2025.

NHTSA ID

11667671

Incident

Jun 18, 2025

This truck has roughly 41000 miles on it. As I was driving home from work on [XXX], I heard a faint noise and then my truck just lost power and died on the freeway. There were no engine warning lights on and did not want to restart and stay running. After a few times of starting and dying the message on the dash said keep driving engine is in regen. This is a diesel truck and the newer ones have a regeneration that is done with DEF. I was unable to get it off onto the exit, but did get it off the roadway. The vehicle was towed into the shop on February 3rd, 2024. The shop had to order parts and said that it was just a faulty part. I received the truck back on March 14th. I drove it home from the shop and to work for two days putting roughly 100 miles on the truck. On my way home on [XXX] , the truck died again with no warning at all. Same symptoms, just no power and no warning. The truck was towed back to the shop where it still sits today. The problem is there is an issue with this thing dying without any warning at all. The dealer and Chevrolet techs have been unsuccessful in finding the problem. It has been almost 6 months in the shop with literally no idea of what is wrong. I feel this is a serious safety issue that could leave people or families stranded without any warning or idea of how to repair. I feel this should be investigated and brought to someone's attention. I have contacted Chevrolet, but unfortunately they have left everything up to the dealership. The dealer is Auburn Chevrolet in Auburn, WA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11602468

Incident

Feb 2, 2024

the ignition key gets stuck on the accessory position and doesnt come out

NHTSA ID

11597548

Incident

Jan 16, 2024

I cannot remove the key from the ignition switch after shutting it off. The engine will shut down but the key stays on the accessories position eventually causing the battery to go dead. It doesn't do it all the time, but it at some point in time it will become permanent. I consider this a very serious safety issue as I cannot lock the vehicle therefore it can be very easily stolen. Since I cannot lock it, a child could get in the vehicle and start it up and who knows what would happen after that. I also owned another GM vehicle with the same issue the key could not be removed from the ignition switch. Because an injury was involved a GM Rep came to check it out. After working several hours, he told us he could not find anything wrong with the ignition. It seems funny we never had an issue with it after he had checked it out. Lawsuit averted! I firmly believe this is a serious safety issue must be investigated!!

NHTSA ID

11596547

Incident

Jun 19, 2024

When I put the truck in park it goes into park fine. I can turn the engine off but I can't remove the key because the ignition switch won't go all the way forward. The lights stay on and also the radio. I had to repeatedly start and stop the truck and move the gear shift selector to remove key. I had the same problem in February 2022. The dealer fixed it by replacing gear shift selector while under warranty. The problem was remedied. Said this was happening and there was a TSB about this problem. This problem was never consistent. Now in Aug. 2023 I am having the same problem. The truck is no longer under warranty and the dealer says that I must pay to have it diagnosed and fixed. Chevrolet is aware they have this problem with several different models and don't want to acknowledge it and take responsibility. There are several class action lawsuits filed about this. This is a safety issue because I just can't leave the truck with the key in the ignition. I looked online and have seen that Chevrolet has this problem with several models of different years. They should find a solution and have a recall to address this problem. The dealer also told me my truck was actually worth less if I were to trade it in because of this problem. Should have said something in 2019 as they knew about this problem since at least 2016. They fix the problem by replacing faulty parts with the same faulty parts.

NHTSA ID

11539518

Incident

Aug 17, 2023

Key gets stuck in the ignition switch. Will NOT turn all the way to off. Radio keeps playing, lights stay on, key can NOT be removed. Engine does turn off.

NHTSA ID

11518002

Incident

Apr 20, 2023

COMPONENETS FAILING: Passenger side headlight and blinker keep failing. Driver side running light keeps failing to illuminate. Driver side rear brake lights keep failing. Rear passenger side reverse light and blinker failing to illuminate. SAFETY: I have no way to safely drive in the dark or daylight because the blinkers and headlight are failing to work properly. INSPECTION and CONFIRMATION: The problem keeps reproducing itself about every month or so since purchase, July 4th of 2022. The dealership has attempted to work on the problem four times already. Three times at the same dealership and once at another auto shop. The dealership is the only one that has inspected it. They have been in communication with the engineers on multiple occasions. KNOWN PARTS REPLACED AT THIS TIME: The BCM, wiring harness, fuses, and fuse box have all been replaced since September of 2022 to now, March 7 2023. WARNING MESSAGES RECIEVED: The only warning messages I have gotten are blinker failure, break light failure, head light failure.

NHTSA ID

11510677

Incident

Mar 7, 2023

It's been a year i bought this 2019 chevy Colorado about having the truck a week i went back to where i bought the truck told the guy that sold me the peace of shit the key gets stuck in the ignition i carry a jump starter with me truck starts when it wants . and when driving on a road that has kid of sharp turn the truck slides like u lose kind of fells like u losing control espial on a rainy wet day it scary to drive the truck

NHTSA ID

11510079

Incident

Nov 15, 2021

Ignition Key does not rotate to the off position to be removed.

NHTSA ID

11480689

Incident

Aug 23, 2022

The 7in infotainment system regularly has problems. Most of my problems occur during and after phone calls. When talking, my audio will echo me at a loud volume for a brief second and then cut out for 3-5 seconds. When it comes back the audio will not always be at the volume it was previously. Sometimes louder sometimes very quiet, either way I have no control to change it. This will regularly happen 2-5 times during a 30 min phone call. Usually when I hang up after this happens the problems will persist. Sometimes all audio goes out, sometimes I will lose the ability to control the volume, and sometimes the volume will adjust after a 5-10 second delay. The display will sometimes blackout or reset. These problems are system wide across all audio functions including FM radio, Bluetooth audio, and apple carplay. The only way to correct the issue is to pull over, turn the vehicle off, and open the door.

NHTSA ID

11477672

Incident

Aug 4, 2022

The contact owns a 2019 Chevrolet Colorado. The contact stated that while operating the vehicle, the temperature gauge would not operate and the engine light would remain illuminated. Also, the transmission had intermittently experienced slipping. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 40,000.

NHTSA ID

11458825

Incident

Jan 1, 2022

Mileage

40,000 mi

Ignition Key Cannot Be Removed and / or Does Not Rotate to the Off Position. This has been going on for about a year and I have taken it to the dealer 3 times and they are unable to fix the issue. I have searched online and there are many Chevy Colorado owners facing this issue. https://www.cargurus.com/Cars/Discussion-t58416_ds944027

NHTSA ID

11448741

Incident

Jan 24, 2022

WHILE DRIVING WITH THE RADIO AT A NORMAL VOLUMN THE VOLUMN ON THE RADIO WILL SPONTANEOUSLY TURN ALL THE WAY UP WITHOUT WARNING. IT IS EXTEREMLY DISTRACTING WHILE DRIVING AS YOU NEVER KNOW WHEN THIS IS GOING TO HAPPEN WHICH COULD RESULT IN AN ACCIDENT OR LOSS OF CONTROL OVE THE VEHICLE.

NHTSA ID

11441982

Incident

Nov 8, 2021

Ignition Key Cannot Be Removed and/ or Does Not Rotate to the Off Position. It started about three weeks ago and has gotten progressively worse. The engine turns off but the vehicle remains energized. Repeat start, gear cycling, steering wheel movement and holding the shifter detent randomly allows the key to be moved to the fully off position and removed. Reference GM bulletin PI1429B. Applies to my 2019 as well. Dealer did no research when I took it in and could not reproduce at time of inspection. Said it was out of warranty and without being able to reproduce, would have to have a tech try to reproduce then diagnose.

NHTSA ID

11432218

Incident

Sep 8, 2021

As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.

NHTSA ID

11427648

Incident

Aug 3, 2021

Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.

NHTSA ID

11420242

Incident

Jun 2, 2021

I HAVE A BLUE SCREEN ON MY BACK UP CAMERA DISPLAY. WHEN I PUT THE TRUCK IN REVERSE THE RADIO/CAMERA DISPLAY SAYS "SERVICE BACK UP CAMERA".

NHTSA ID

11405372

Incident

Mar 26, 2021

Mileage

21,000 mi

2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR

NHTSA ID

11329551

Incident

May 15, 2020

Mileage

13,125 mi

TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

NHTSA ID

11318702

Incident

Mar 14, 2020

Mileage

38,000 mi

THE GAS TANK/GAUGE WILL BE ON "FULL", THEN-WHILE DRIVING, THE GAS GAUGE WILL GO TO "E" AND THE DASH WILL ALERT YOU AS TO NO FUEL. UPON TAKING THIS VEHICLE TO THE DEALER THE FIRST TIME, THE DEALER COULD FIND NO ISSUES THROUGH THE COMPUTER. THE "SECOND" OCCURRENCE-THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER, AND THEY STATED THE FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE "THIRD" OCCURRENCE-THE GAUGE WENT TO "E", WHILE DRIVING, THE DEALER CLAIMED IT WAS NOW A CORD/WIRE THAT ATTACHED TO THE FUEL LEVEL SENSOR RUNNING THE LENGTH OF THE VEHICLE UNDER THE TRUCK. SINCE IT "APPEARS" THE RESOLUTION TO THIS ISSUE IS QUESTIONABLE, AND THE DEALER(S) HAVE NOT FULLY CORRECTED THE ISSUE, HOW CAN I BE CONFIDENT THE VEHICLE ACTUALLY HAS FUEL? ALSO, THERE IS AN ISSUE WITH THE BLUE TOOTH LINKING TO "I-PHONES/IOS SYSTEMS (ONLY), NOT ANDROID PHONE/SYSTEMS,AS CALL/TEXT NOTIFICATIONS MAY NOT ALWAYS ALERT WHILE YOU ARE IN THE VEHICLE. THE FIRST DEALER STATED THEY CONTACTED GM, BUT SO FAR-THERE IS NO FINAL RESOLUTION FROM GM REGARDING THE BLUE TOOTH ISSUE WITH I-PHONES/IOS SYSTEMS. I DO HAVE ALL RECEIPTS FOR ALL ACTIONS TAKEN REGARDING THIS VEHICLE.

NHTSA ID

11306223

Incident

Aug 22, 2019

Mileage

5,000 mi