Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2012 Chevrolet Cruze submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 308 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 308, in the owner's own words
I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.
Was driving and my car literally wouldn't go forward. Prior to I had an oil change and I would smell burning oil
Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the engine started overheating, and a coolant leak was discovered. During the failure, the check engine warning light was displayed, and the message "A/C Off Due to High Engine Temp" was displayed even though the A/C was not activated. The temperature gauge was elevated, creating a risk that the engine might stall or catch on fire. The contact referenced NHTSA Campaign Number: 12V288000 ( ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall repair. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000.
Check engine light on Car smoking when driven and smells like burning oil
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.
Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn off in the engine compartment and the vapors from this are transferred into the cabin, posing a risk to driver and passenger health.
I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .
Coolant leaking , engine knock sound , turbo issue
To whom it may concern at NHTSA, We are writing to file a formal complaint regarding Chevrolet's refusal to address a serious safety recall on our vehicle related to an engine oil leak, which poses a fire hazard and endangers occupants. The malfunctioning component appears to be the engine shield (belly pan), which collects spilled oil and allows it to accumulate near hot engine or exhaust surfaces. This defect is documented in NHTSA Campaign ID: 12V288000. Our vehicle, which is experiencing the same issue, is available for inspection upon request. Our vehicle has exhibited persistent and severe oil leakage, creating a strong burning odor after driving for a short period. This malfunction presents a significant safety risk, as oil accumulating on or near the engine shield may ignite. This defect endangers not only the vehicle’s occupants but also the safety of others on the road. When we visited Lee Johnson Chevrolet (11845 NE 85th St, Kirkland, WA · (425) 827-0521) on October 26, 2023, we requested that the dealership inspect and repair the defect as outlined in the recall. The dealership acknowledged the issue but declined to proceed with inspection or repair, citing that the recall status was marked "complete." They offered to inspect the issue for a fee of $250, which we believe to be unreasonable given the known manufacturing defect and the related safety recall. We are requesting NHTSA's assistance to have Chevrolet fulfill its obligations under this recall. Citing a "completed" status of the recall as a reason to deny service is an unacceptable means for Chevrolet to avoid addressing a critical safety hazard. The engine shield defect, which continues to pose a fire risk, is an original manufacturing flaw for which Chevrolet should be held accountable. Thank you for your attention to this matter and for any assistance you may provide to resolve this critical safety issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
The engine on our 2012 Chevy Cruze experienced a blown head gasket and possibly warped heads, leading to the engine overheating and making the vehicle inoperable. It is available for inspection if needed. The car was towed to a local mechanic, was pressure tested and then confirmed the diagnosis. It has not yet been inspected by anyone else. There were no warning signs prior to this happening. There were recalls for 2013 and 2014 Chevy Cruze head gaskets but not model year 2012.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 70 MPH the vehicle started running rough and then stalled. The contact stated that the check engine warning light and the stabili-trak symbol were illuminated. The contact stated that an engine over heating warning had flashed. The contact pulled off the highway and attempted to restart the vehicle. The contact stated that after several attempts the vehicle failed to restart and was towed back to the residence. The contact stated that he had observed that the vehicle was leaking coolant, and that the vehicle had previously stalled prior to the failure on the highway; however, the contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was also leaking oil. The contact had researched online and related the oil leak to NHTSA Campaign Number: 12V288000 (Engine and Engine Cooling). The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.
Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it , told I need to fix one part then that fails again. Can’t use the AC in this car more than half the time if not an issue arises. Now I can’t get my inspection because again the same codes: P0097, P0171,P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school
The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.
Engine valve cover explode
I purchased this vehicle almost three weeks ago…I’m assuming it’s out of warranty…J am spending out of pocket expenses to have this car repaired….It has a faulty leakage in transmission that mechanics seem to can’t fix….I need my car for transportation….ATP I’m assuming the car is a lemon
- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe. - Yes, the problem has been confirmed and attempted to be fixed by a dealership upon purchase through Southern Utah Car and Trailer Sales. - No the vehicle has not been inspected by the manufacturer/police/ or other. - Yes, low oil pressure and a check engine light. They first appeared in February of 2023 and have remained present, only getting worse over time.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated. The vehicle was diagnosed by an independent mechanic and confirmed that the main seal over the engine, water pump, and timing belt had caused the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not on recall. The failure mileage was approximately 139,000.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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