2013 Chevrolet Cruze Visibility Problems

Broken mode select gear. Unable to change the heat to defrost and the windshield will not clear in cold weather.

NHTSA ID

11598815

Incident

Nov 15, 2023

Broken blend door in hvac box. No heat to defrost windows.

NHTSA ID

11598714

Incident

Jul 3, 2024

ABS system is failure. Stability, traction control. Catalytic converter failure, mileage reading failure.

NHTSA ID

11542801

Incident

Aug 30, 2023

HVAC blend door lever, which controls the function of properly moving the air from floor to vent to defrost, broken, resulting in inability to properly switch to defrost mode for safe operation of vehicle and driver visibility. Included are pictures of manufacturer original part, and newly designed aftermarket part. While the part has been redesigned to correct the original manufacturing design (new part is GM 13263335), no recall has been issued for this matter. This poses consequences to consumers, and replacing the part requires a complete removal of the dash, at an estimated cost to consumer of $1,000, as quoted by GM dealership in Mankato, MN.

NHTSA ID

11479467

Incident

Aug 6, 2022

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 25 MPH, the defroster became inoperable while driving in inclement weather. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 53,775. The VIN was not available.

NHTSA ID

11456069

Incident

Mar 1, 2022

Mileage

53,775 mi

It began raining and turned wipers on and driver side quit working and it was coming a downpour almost. I ended up bumping guard rail causing a few hundred dollars worth of damage to my car

NHTSA ID

11442882

Incident

Dec 6, 2021

WHILE DRIVING TODAY, IT BEGAN TO RAIN, MY DRIVER SIDE WIPER WAS WORKING, THEN 3 MINS INTO IT BEING ON, IT STOPPED. CAR HAS ~87500K MILES. I ACCESSED THE WIPER ARM LINKAGE, AND IT HAD THE DRIVER ARM BUSHING HAD WORN OUT.

NHTSA ID

11376384

Incident

Nov 25, 2020

Mileage

87,500 mi

THE WINDSHIELD DEFROST DOES NOT WORK LIKE IT IS SUPPOSED TOO. WHEN I PUT IT ON DEFROST AND THE HEAT ON FULL BLAST, IT WILL ONLY HEAT THE PASSENGERS SIDE OF THE VEHICLE AND NOT THE DRIVERS SIDE OF THE VEHICLE WHICH IS A HUGE SAFETY CONCERN. ON THE DRIVER'S SIDE THERE IS COLD AIR COMING OUT OF THE VENTS WHICH PREVENTS THE DRIVERS SIDE OF THE WINDSHIELD TO NOT DEFROST. WHEN I DRIVE, IT ONLY SEEMS TO GET WORST SO I PULL OVER AND TRY TO SCRAPE THE ICE OFF AS BEST AS I CAN SO I CAN PROPERLY SEE. THIS IS A HUGE CONCERN WHEN IT COMES TO UPSTATE NEW YORK WINTERS, ESPECIALLY WHEN WE HAVE ICE STORMS WHICH IS WHEN I FIRST ENCOUNTERED THE ISSUE. IT FAILS TO DEFROST THE INSIDE AND OUTSIDE OF THE WINDSHIELD ON THE DRIVER'S SIDE. THIS IS A HUGE SAFETY CONCERN AS IT IMPAIRS VISIBILITY.

NHTSA ID

11283162

Incident

Nov 1, 2019

Mileage

104,000 mi

WHEN THE CLIMATE CONTROL SYSTEM IS PLACED IN DEFROST MODE THE AIR DOES NOT BLOW OUT THE DEFROSTER VENTS AND THE WINDSHIELD DOES NOT CLEAR. THIS IS A SAFETY HAZARD ESPECIALLY IN MICHIGAN WITH ALL THE WEATHER CHANGES. THERE ARE MANY REPORTS ON LINE WITH VIDEOS OF A GEAR ON THE DEFROST DOOR STRIPPED/BROKEN, THESE REPORTS GO BACK YEARS TO CURRENT. SEEMS GM DOES NOT PLAN TO AUTHORIZE A RECALL FOR THIS SAFETY ISSUE. I CHECKED WITH LOCAL CHEVY DEALER AND CHEVY CUSTOMER SERVICE WAS TOLD THERE IS NO RECALL RELATED TO THIS ISSUE.

NHTSA ID

11268437

Incident

Oct 1, 2019

Mileage

75,000 mi

I AM WRITING TO REQUEST AN INVESTIGATION INTO CHEVROLET CRUZE HEATER BLEND DOOR ACTUATOR FAILURES. THE ISSUE IS A SMALL PLASTIC GEAR THAT STRIPS OUT AND DOES NOT ALLOW THE BLEND DOOR TO CYCLE FROM WINDSHIELD DEFROST / DASH VENTS / AND FLOOR VENTS. THIS IS A HIGH SAFETY CONCERN IN COLD / RAINY WEATHER DRIVING DUE TO THE VEHICLE OPERATOR IS UNABLE TO ADJUST THE BLED DOOR TO DEFROST THE WINDSHIELD. THIS IN TURN ALLOWS THE WINDSHIELD TO BECOME FOGGED, (OR FROSTY IN EXTREME COLD) WHICH LEADS TO VERY POOR VISIBILITY. I HAVE A PROFESSIONAL YOUTUBE CHANNEL THAT SHOWS THE ISSUE IN DETAIL THE LINK IS HTTPS://YOUTU.BE/I5PDAIA0P-8 QUOTES TO REPAIR THIS ISSUE RANGE FROM $800.00 TO $1500.00. BEING THIS FAILURE CAN LEAD TO AN ACCIDENT CAUSED FROM POOR VISIBILITY FROM AN OBVIOUS DESIGN FLAW, TO CUT CORNERS AND SAVE MONEY, THIS NEEDS TO BE LOOKED AT. MY VIDEO HAS NEARLY 11,000 VIEWS FROM PEOPLE WITH THIS PROBLEM. ALSO ALMOST EVERY FORUM ONLINE HAVE PEOPLE DISCUSSING THIS PROBLEM. I BELIEVE IT IS N BAD TASTE FOR CHEVROLET TO NOT YET ACKNOWLEDGE THIS AS A RECALL.

NHTSA ID

11266072

Incident

Dec 20, 2018

Mileage

95,000 mi

DEFROST SWITCH/DOOR MOTOR GEARS ARE BROKEN CAUSING THE WINDSHIELD TO NOT BE ABLE TO DEFROST. DRIVING VISIBILITY IS SLIM TO NONE AT ALL.

NHTSA ID

11190495

Incident

Jan 4, 2019

Mileage

68,000 mi

EXCESSIVE CONDENSATION INSIDE THE CAR. WHILE RUNNING THE AC, LOTS OF WATER COMING OUT OF VENTS AND VERY OFTEN IT QUICKLY COVERS THE WHOLE WINDSHIELD TO A STATE WHERE THERE IS 0 VISIBILITY. RECURRING ISSUE. MAJOR ISSUE. LIFE THREATENING CONDITION.

NHTSA ID

11183977

Incident

Feb 7, 2019

Mileage

60,000 mi

THE PASSENGER WIPER BLADE MOTOR BROKE RIGHT AFTER TURNING THE WIPERS ON, AND WILL NOT MOVE THE WIPER. THE VEHICLE WAS STATIONARY WHEN THE PASSENGER SIDE STOPPED WORKING. THE DRIVER SIDE WIPER RANDOMLY STOPS WORKING IN THE MIDDLE OF DRIVING AT RANDOM TIMES, ON CITY STREETS, HIGHWAYS, ECT.

NHTSA ID

11181988

Incident

Jan 4, 2019

Mileage

70,000 mi

THE WINDSHIELD WIPER LINKAGE FAILED VIA A BALL JOINT FAILURE IN THE WIPER MECHANISM. THIS CAUSED THE DRIVER SIDE WIPER TO BECOME FREE MOVING, STAYING ATTACHED TO THE CAR. WHEN IT FAILED, IT WOUND UP GETTING PINNED AGAINST THE DRIVER SIDE DOOR, FORCING ME TO EXIT THE VEHICLE VIA THE PASSENGER SIDE. THIS FAILURE OCCURRED WHEN I WAS DRIVING THROUGH WESTERN MD ON INTERSTATE 68 NEAR GRANTSVILLE, MD, DURING A LIGHT SNOW AND SALTING OPERATIONS WERE UNDERWAY. I WAS USING THE WIPERS AND WASHER FLUID TO KEEP THE WINDSHIELD CLEAR OF SALT. AFTER THIS FAILURE, I USED CABLE TIES TO TIE THE LOOSE WIPER ARM TO THE ATTACHED WIPER ARM, THEREFORE DISABLING MY WIPERS UNTIL WE GOT TO OUR DESTINATION, TWO HOURS FURTHER DOWN THE ROAD. I HAD TO STOP EVERY 10-15 MINUTES TO CLEAR THE SALT OFF OF THE WINDSHIELD. I REPLACED THE PART, BUT HAVE THE OEM PART AVAILABLE FOR INSPECTION, IF REQUESTED. I NOTICED THIS SPECIFIC PART WAS RECALLED ON THE 2013 CHEVROLET EQUINOX.

NHTSA ID

11172127

Incident

Jan 25, 2019

Mileage

93,000 mi

WIPER ASSEMBLY BROKE AND DEALER REPLACED ASSEMBLY AND MOTOR, 1 MONTH LATER NEW ASSEMBLY HAS BROKEN AGAIN, CAUSING WIPER ARMS TO FREEZE

NHTSA ID

11150670

Incident

Nov 7, 2018

Mileage

79,000 mi

MODE DOOR ACTUATOR WILL NOT DIRECT AIR TO WINDSHIELD. THEREFORE WILL NOT DEFROST WINDSHIELD.

NHTSA ID

11123529

Incident

Aug 2, 2017

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

NHTSA ID

11104232

Incident

Jun 26, 2018

Mileage

99,000 mi

DURING THE WINTER THE DEFROSTER WILL NOT CLEAR ANY OF THE WINDOWS, FRONT AND SIDE. HAPPENS WHEN TEMPERATURE IS AT 34 DEGREES AND BELOW. PUT SYSTEM IN DEFROST + HEAT FEET FRONT WINDSHIELD AND ALL SIDE WINDOWS FOG UP. PLACE IN DEFROST ONLY CLEARS WINDSHIELD NOT SIDE TOTAL, NO CLEAR IN BACK SIDE WINDOWS. HAVE TO RUN FAN ON ALMOST FULL WHEN IN DEFROST ONLY. HAPPENS IN MOTION AND STATIC. FIRST DEALER WOULD NOT FIX, SECOND DEALER HAS BEEN WORKING ON IT FOR 4 YEARS

NHTSA ID

11079135

Incident

Dec 1, 2013

Mileage

5,000 mi

DEFROST IS NOT WORKING. I BELIEVE THE MODE VALVE LEVER IS BROKEN.

NHTSA ID

11067176

Incident

Feb 1, 2018

Mileage

127,000 mi

THE DEFROST DOESN'T WORK ON THE DRIVERS SIDE. WHEN I TURN THE SETTINGS TO DEFROST, THE FACE VENTS TURN ON FULL POWER. IVE TRIED ALL OF THE DIFFERENT SETTINGS (FACE, FEET, FACE AND FEET, DEFROST AND FEET, ETC) AND THE DEFROST WONT WORK ON ANY OF THEM. THIS CAUSES MY WINDOW TO FOG UP AND ICE OVER ON THE DRIVERS SIDE. WHILE IM DRIVING! ITS NOT ONLY ANNOYING , IT'S EXTREMELY DANGEROUS AND UNSAFE WHEN DRIVIG DURING THE WINTER MONTHS. THERE IS NOTHING IN THE VENTS. I CHECKED. I TRIED TO TAKE PICTURES TO SHOW HOW I HAVE NO VISIBILITY. IT'S ALOT WORSE IN PERSON.

NHTSA ID

11057795

Incident

Dec 31, 2017

Mileage

107,000 mi

DRIVER WINDSHIELD WIPER JUST STOP WORKING WHILE DRIVING ON HIGHWAY IN THE RAIN.

NHTSA ID

11021320

Incident

Sep 3, 2017

Mileage

74,534 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING AT THE WATER PUMP. THE WATER PUMP WAS REPLACED. THE ISSUE PERSISTED AND THE HEATER AND DEFOGGER WERE INOPERABLE. THE VEHICLE WAS THEN DIAGNOSED WITH NO COOLANT AND THE THERMOSTAT HOUSING WAS REPLACED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A LEAK WAS FOUND AT THE WATER PUMP. THE PUMP WAS REPLACED AGAIN. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE DEALER PERFORMED A DIAGNOSTIC TEST AND A P0411 CODE WAS FOUND. THIS TIME, THE AIR CHECK VALVE WAS REPLACED. THE CONTACT STATED THAT THE HEATER WAS INOPERABLE. THE CONTACT CHECKED THE COOLANT AND FOUND NO COOLANT IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THE PAST COUPLE OF WEEKS FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 69,592.

NHTSA ID

10980936

Incident

Nov 4, 2016

Mileage

69,592 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE WINDOWS STARTED TO FOG UP AND THE CONTACT NOTICED THAT THE BLOWER MOTOR FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

NHTSA ID

10818497

Incident

Nov 15, 2015

Mileage

43,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER A SAFETY RECALL RELATED TO THE ELECTRICAL SYSTEM AND THE TECHNICIAN STATED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE WATER PUMP HOUSING WAS CRACKED AND NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. WHEN THE HEATER WAS ACTIVATED, AN ODOR OF ANTIFREEZE AND FUEL EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

NHTSA ID

10808389

Incident

Mar 8, 2014

Mileage

12,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE GLASS SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72,686.

NHTSA ID

10748699

Incident

Aug 11, 2015

Mileage

72,686 mi