RoadVitals

2017 Chevrolet Cruze Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
201
Latest May 20, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Chevrolet Cruze, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

76
reports

From owner reports, verbatim

THE ENGINE HAS EXCESSIVE BLOW BY FROM THE OIL FILLER CAP. HAVING A MISFIRE ON CYLINDER NUMBER 1 AND IDLING ROUGH. THERE ARE SEVERAL THREADS ONLINE CONCERNING THIS ISSUE BEING CAUSED BY WORN PISTONS AND PISTON RINGS.

NHTSA ID 11739100 · filed May 20, 2026

Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these appointments my car was consistently shaking while idling and I would have difficulties accelerating especially after coming to a complete stop and often while making turns, this worsened after adding fuel to my car. The nearest Chevrolet dealership did a compression test and found that the psi in cylinder 1 was only 85, while the rest of the cylinders are 180 psi. They reported "internal engine damage causing misfire on cylinder 1" and quoted the repairs and replacement engine at $9500, almost double the value of the car if the engine was working. The codes P0300 "Engine Misfire Detected" and P0301 "Cylinder 1 Misfire Detected" were the two relevant codes in the report. However the car only has 49,860 miles on it. I see that other people have reported this issue as well and it continues to happen. Additionally, if the manufacturing issue or defect has not been rectified what are the chances of this happening again down the line with the same issue? This is a clear manufacturing defect in the engine of these cars that make them a safety hazard on the road. There is no telling when and where my engine may completely give out despite the car being low mileage and well taken care of. GM and Chevrolet should and must rectify this issue.

NHTSA ID 11737526 · filed May 13, 2026
All 76 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

38
reports

From owner reports, verbatim

My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11700010 · filed Nov 18, 2025

Apparently there is a TSB from GM regarding the end for updated/replacement of parts concerning the hydraulic piping, slave cylinder and accumulator. My clutch became spongy then stuck on the floor. This happened unexpectedly (reservoir full) while driving and almost caused an accident. Apparently GM doesn't take enough accountability to update the failure before or after failure. Reporting this hoping it will eventually force a recall!

NHTSA ID 11699905 · filed Nov 17, 2025
All 38 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

33
reports

From owner reports, verbatim

My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.

NHTSA ID 11691324 · filed Oct 4, 2025

The 3rd brake light is known to leak on Chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along with radio and a/c there are quite a few different people pointing to the leaking 3rd brake light and water in the trunk damaging the electrical components in the trunk. The vehicle is at a Chevrolet dealer right now being fixed. No warning messages before it happened. I have only owned the car for 1 year bought it used June 2024. The bill I included is so far what they are saying needs to be fixed but I’m sure more to come as they get some components working.

NHTSA ID 11679586 · filed Aug 9, 2025
All 33 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

19
reports

From owner reports, verbatim

The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

NHTSA ID 11616229 · filed Sep 24, 2024

Operating vehicle on German autobahn, 90mph, brake assist light came on, check engine light came on, vehicle loss turbo power, felt a shift in the transmission feeling, without notice as a slowly pulled into the gate guard at 30mph, I had zero brakes, loud metal noise and/vibration applying the brakes hard, I almost impacted the vehicle in front of me, vehicle was parked, vehicle would not start afterwards, had the brake assist light only come on when I backed out the driveway with a little noise riding the brake out the driveway but the light disappeared the same day. Vehicle was towed to the GM dealer in Pirmasens, was told that the brake booster failed, the cam, timing chain, and brake booster needs to be replaced and that my car was not under any recall yet research on the internet shows that others had te same problem with the Cruze.

NHTSA ID 11593087 · filed Jun 7, 2024
All 19 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

17
reports

From owner reports, verbatim

My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11700010 · filed Nov 18, 2025

The Cruze has always been slow to accelerate which made passing a problem. In May 2025 we were driving on [XXX] in Detroit and the engine light came on the dashboard. We were able to drive the car without propulsion to Lansing, a distance of 90 miles. Feldman Chevorolet said the code for the light was engine turbo-charger. That's a $3K repair. We have no choice but to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11673940 · filed Jul 16, 2025
All 17 reports naming driver assistance

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

16
reports

From owner reports, verbatim

Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield

NHTSA ID 11711931 · filed Jan 19, 2026

.

NHTSA ID 11686789 · filed Sep 12, 2025
All 16 reports naming body & structure

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

15
reports

From owner reports, verbatim

Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.

NHTSA ID 11708707 · filed Jan 5, 2026

My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.

NHTSA ID 11691324 · filed Oct 4, 2025
All 15 reports naming fuel system

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

11
reports

From owner reports, verbatim

Several times during ownership (Bought used in 2021 with 13,000 miles at purchase, currently 35,000 miles on car. Entire instrument cluster including center screen and center console shifter selector goes completely dark. This includes both speedometer indicators. No apparent cause, no advance warning, screen(s) just "black out". After some time...30-40 seconds to as long as 2-3 minutes all console and instruments lights come back on. Happens during daytime and nighttime usage, with heater and/or air conditioning in use.

NHTSA ID 11573424 · filed Feb 22, 2024

Seal on rear break lights malfunctioning causing water to leak into light and trunk causing mold and mildew buildup and possible electrical issues.

NHTSA ID 11528977 · filed Jun 26, 2023
All 11 reports naming exterior lighting

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

7
reports

From owner reports, verbatim

My airbag light came on. My vehicle has less than 100K miles on it. I took it to the Chevy Dealership that I purchased it from. The dealership indicated that the passenger side rail air bag is the issue. Apparently, that airbag is no longer available. If I wanted to repair it, they can't, because there is no airbag. As long as the airbag light remains on, NONE of my airbags will deploy. My car is now a useless lemon. I don't feel comfortable driving it in the condition it's in, but I have to commute to work.

NHTSA ID 11736392 · filed May 7, 2026

.

NHTSA ID 11686789 · filed Sep 12, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

6
reports

From owner reports, verbatim

The 3rd brake light is known to leak on Chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along with radio and a/c there are quite a few different people pointing to the leaking 3rd brake light and water in the trunk damaging the electrical components in the trunk. The vehicle is at a Chevrolet dealer right now being fixed. No warning messages before it happened. I have only owned the car for 1 year bought it used June 2024. The bill I included is so far what they are saying needs to be fixed but I’m sure more to come as they get some components working.

NHTSA ID 11679586 · filed Aug 9, 2025

VEHICLES COMES WITH A ENGINE STOP ON/OFF THAT CAN'T BE TURNED OFF. WHAT THIS DOES IS THAT IT 'TURNS OFF' THE ENGINE WHEN IDLING TO SAVE GAS. WHAT HAPPENS IS THAT THIS ENGAGES EVEN BEFORE BRAKE PRESSURE HITS 100%. SO WHEN IN AN UPHILL OR DOWNHILL AND COMING TO A STOP THE CAR TENDS TO SHUT DOWN WHEN IT REACHES LOW SPEEDS. HOWEVER, WHEN THIS HAPPENS THE CAR STARTS ROLLING AND YOU CAN'T STEER CORRECTLY BECAUSE POWER STEERING IS TURNED OFF. THIS CREATES A SAFETY HAZARD BECAUSE IT ENGAGES BEFORE PRESSURE IS 100% CAUSING THE CAR TO SHUT DOWN EARLY AND YOU START ROLLING UNEXPECTEDLY WITHOUT ANY POWER STEERING. VEHICLE WAS APPROACHING A RED LIGHT IN A SLIGHT UPHILL. CAR ROLLED FROM :34-:50 SECONDS BACKWARD. I RE GAINED CONTROL OF NY CAR ONCE I LET GO COMPLETELY OFF MY BRAKE(THIS CAUSES THE AUTO STOP ON/OFF TO DISENGAGE)

NHTSA ID 11400218 · filed Mar 10, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

6
reports

From owner reports, verbatim

The Cruze has always been slow to accelerate which made passing a problem. In May 2025 we were driving on [XXX] in Detroit and the engine light came on the dashboard. We were able to drive the car without propulsion to Lansing, a distance of 90 miles. Feldman Chevorolet said the code for the light was engine turbo-charger. That's a $3K repair. We have no choice but to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11673940 · filed Jul 16, 2025

In a rear end collision to my Chevrolet Cruze my driver seat back broke on the left side causing my torso to twist in the accident. This caused disc protrusions in my lumbar and thoracic spine. Vehicle was totaled

NHTSA ID 11646888 · filed Mar 6, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

5
reports

From owner reports, verbatim

Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield

NHTSA ID 11711931 · filed Jan 19, 2026

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID 11414186 · filed Apr 27, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at various speeds, there was a clunking sound, and the sound was more prominent while driving over small bumps or dents in the roadway. The vehicle was taken to the dealer where it was diagnosed with a bent sway bar. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

NHTSA ID 11580996 · filed Apr 3, 2024

AT LOW SPEEDS, THE CAR MADE A KNOCKING SOUND IN THE REAR SUSPENSION WHEN DRIVING ON AN UNEVEN ROAD.

NHTSA ID 11231503 · filed Jul 12, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

The car stopped Communicating with the computer and the antilock brake system there was no morning and it’s hard for me their break in my car be going faster going to slow down my foots not on the pedal

NHTSA ID 11458560 · filed Mar 27, 2022

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE ACCELERATING, THE VEHICLE SHOOK. WILLIAMS CHEVROLET (2 AUTOMOTIVE BLVD, RT. 40, ELKTON, MD 21921, (443) 406-1065) ASKED THE CONTACT TO BRING THE VEHICLE IN, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT THE VEHICLE AND IT WAS REPOSSESSED BY THE BANK. THE FAILURE MILEAGE WAS 2,000. *TT CONSUMER HAD 2 FLAT BLOW-OUTS.*JB

NHTSA ID 11186599 · filed Mar 13, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

Douglas all seasons is usually sold in Walmart is a good brand but there's some times that are just goes out of it completely when it hits a tire or nail and can cause a major accident and doing the time whenever the potholes you can barely feel if your tire has air in it and another thing is very hard to get that tire off of your vehicle and you have to be to have a special tool or something like that in order to take that tire off and it don't always erupt with a regular air pump outside and you have to try to rush to a detour somewhere to get are so I kind of feel like it's an inconvenience having that type of tire or vehicle I usually purchase for room they run between the amount of $55 all the way up to 65 what tire rotation I think the warranty is up to like 3 months the warranty is up to 3 months or a year depending on how much you spend

NHTSA ID 11531236 · filed Jul 9, 2023

I HAVE TWO COMPLAINTS ON ONE IS OF ALL THE LEAVES THAT ARE ON THE STREETS IN THE MONTHS FROM SEPTEMBER ON THE WAY TO DECEMBER AND WE CONFIRM THE LEAVES GATE WHERE THEY HAVE ALL KINDS OF SOLUTIONS FOR HIM AND THEY ARE LEFT IN THE MIDDLE OF THE STREETS FOR PEOPLE TO SWIPE INTO A POLE SOMETIMES LOSE LOSE IT ALL OVER AND THEN CAUSE MAJOR ACCIDENT ON ANYTHING THAT THERE IS ALSO A SENSIBLE DELAYS IN A BAG OR IN A BOX SO IF YOU WANNA END IT BECAUSE THERE ARE TOO MANY LEAVES THEY GET INTO TOWN USE ANY BECOME VERY SICK AND HOME AND FOR YOU TO CONTROL OR STEEL WHEELS WHEN YOURE DRIVING ANOTHER THING IS WHEN YOURE TRYING TO GET ACROSS MAJOR INTERSECTIONS YOURSELF 15 IN OAK CREEK AND ALSO ON BLUEMOUND ROAD IN BROOKFIELD SHOWING PEDESTRIAN CAN GET INJURED BECAUSE ITS VERY HOW DO YOU TRAFFIC THAT COMES THROUGH THERE IN YOUR EXIT IN THE HIGHWAY AND I REFUSE TO BE ANY NEED TO MOVE THE EXIT UP FROM WHERE MULTIPLE PEDESTRIAN I CANT CROSS IN GOING TO THE MALL AND THE COST TO GO OVER TO THE HOTELS ALSO I NEED TO MAKE SURE THAT THE WORST OF THE SHOVEL .ITS HARD FOR PEDESTRIANS AS WELL AS BUS DRIVERS TO GET ACROSS THE STREET BECAUSE THERES SUCH A PERFECT AND I DONT WANT TO SLOW DOWN AND I DONT WANT TO MAKE SURE THAT THEY GET INTO THE PLACE IS SAFE WERE ASKING TO BE PUT UP SIGNAGE IN HIGH TRAFFIC AREAS IN THE 20150 W. BLUEMOUND INN ON 63RD AND 60 S. LOOTING PUTTING A MAJOR SONGS FOR DRIVERS TO SLOW DOWN THIS WEEK OR IF THEY CAN MOVE THE EXIT SO THEY DONT ENTER OTHER PEDESTRIANS THANK YOU ALSO SO BUS DRIVERS CAN CHANGE LANES WITHOUT WHATEVER HAPPENED TO RUSSELL RID OF HICCUPS PEDESTRIANS BECAUSE ITS VERY HARD FOR CITY PUBLIC TRANSIT TO GET THROUGH OTHER LANES WHILE DRIVING YES AND IT ALSO LEADS TO MAJOR CRASHES WITH CITIZENS BEING IN A HURRY AND THEY NEED TO MAKE A HUGE INSURANCE CROSS AT THE CROSS LIGHT AND THAT IN THE MIDDLE OF THE STREETS AND THEY ALSO NEED WALKING SIGNS WITH NOISE SO THEY CAN HEAR AND SEE CITIZENS WHO ARE GOING TO GRAB THE STREETS BECAUSEL OF THE DOWNSTAIRS

NHTSA ID 11390829 · filed Jan 31, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

The contact owns a 2017 Chevrolet Cruze. The contact stated while shifting from first to second gear, the clutch was depressed and remained on the floorboard. The contact stated that the check engine warning light was illuminated. The contact was able to drive without shifting gears to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

NHTSA ID 11435350 · filed Oct 4, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.

NHTSA ID 11691324 · filed Oct 4, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .