RoadVitals

2017 Chevrolet Cruze

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
203
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 10, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
5 injuries, 0 deaths reported

Overview

Our database contains 203 NHTSA owner-reported complaints for the 2017 Chevrolet Cruze, most frequently naming the engine, powertrain (other) and electrical categories. 2 safety recalls have been issued covering this model year; and 1,233 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V304000

FUEL SYSTEM, GASOLINE

May 10, 2018
111,966 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
The risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
The remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
General Motors LLCManufacturer number 18159View on NHTSA.gov
17V057000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Jan 26, 2017
17,197 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
The remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
General Motors LLCManufacturer number 17035View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 203
Interior & seats
Filed Nov 2, 2026

The contact owns a 2017 Chevrolet Cruze. While driving 35 MPH, the front driver’s seat hinge fractured, causing the seat to recline toward the rear driver’s seat. The contact used an object to hold up the front driver seat. The vehicle was taken to an independent mechanic, and the front driver’s side seat-back frame was welded; however, the failure persisted. The contact associated the failure with NHTSA Campaign Number: 17V057000: (Seats); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 200,000.

NHTSA ID
11775123
Incident
Nov 1, 2025
Mileage
200,000 mi
Transmission
Filed Oct 30, 2026

The contact owns a 2017 Chevrolet Cruz. The contact stated that on several occasions while depressing the clutch pedal, the pedal went to the floorboard. The vehicle was taken to a dealer where it was diagnosed, and the contact was advised that the clutch actuator and clutch assembly had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact associated the failure with Technical Service Bulletin: PIP5558C. The failure mileage was 61,000.

NHTSA ID
11774636
Incident
Oct 27, 2026
Mileage
61,000 mi
Engine
Filed May 20, 2026

THE ENGINE HAS EXCESSIVE BLOW BY FROM THE OIL FILLER CAP. HAVING A MISFIRE ON CYLINDER NUMBER 1 AND IDLING ROUGH. THERE ARE SEVERAL THREADS ONLINE CONCERNING THIS ISSUE BEING CAUSED BY WORN PISTONS AND PISTON RINGS.

NHTSA ID
11739100
Incident
May 11, 2026
Engine
Filed May 13, 2026

Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In between these appointments my car was consistently shaking while idling and I would have difficulties accelerating especially after coming to a complete stop and often while making turns, this worsened after adding fuel to my car. The nearest Chevrolet dealership did a compression test and found that the psi in cylinder 1 was only 85, while the rest of the cylinders are 180 psi. They reported "internal engine damage causing misfire on cylinder 1" and quoted the repairs and replacement engine at $9500, almost double the value of the car if the engine was working. The codes P0300 "Engine Misfire Detected" and P0301 "Cylinder 1 Misfire Detected" were the two relevant codes in the report. However the car only has 49,860 miles on it. I see that other people have reported this issue as well and it continues to happen. Additionally, if the manufacturing issue or defect has not been rectified what are the chances of this happening again down the line with the same issue? This is a clear manufacturing defect in the engine of these cars that make them a safety hazard on the road. There is no telling when and where my engine may completely give out despite the car being low mileage and well taken care of. GM and Chevrolet should and must rectify this issue.

NHTSA ID
11737526
Incident
May 12, 2026
Airbags
Filed May 7, 2026

My airbag light came on. My vehicle has less than 100K miles on it. I took it to the Chevy Dealership that I purchased it from. The dealership indicated that the passenger side rail air bag is the issue. Apparently, that airbag is no longer available. If I wanted to repair it, they can't, because there is no airbag. As long as the airbag light remains on, NONE of my airbags will deploy. My car is now a useless lemon. I don't feel comfortable driving it in the condition it's in, but I have to commute to work.

NHTSA ID
11736392
Incident
Mar 11, 2026
Body & structureVisibility
Filed Jan 19, 2026

Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield

NHTSA ID
11711931
Incident
Jan 16, 2026
EngineFuel system
Filed Jan 5, 2026

Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.

NHTSA ID
11708707
Incident
Jan 4, 2026
Driver assistanceEnginePowertrain (other)
Filed Nov 18, 2025

My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11700010
Incident
Nov 17, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Cruze by model year
YearComplaintsRecallsInvestigationsIssue Index
2019232059.5
20181093057.5
2017Viewing2032050.0
20162504055.1
20152544053.4
201470510058.0
20135875053.3
20128657362.2
20117337260.9
2010200—
2009000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.