AIR BAGS:SIDE/WINDOW
2014 Chevrolet Cruze
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 705 NHTSA owner-reported complaints for the 2014 Chevrolet Cruze, most frequently naming the engine, electrical and driver assistance categories. 10 safety recalls have been issued covering this model year; and 1,920 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2021 | 5 | 535 |
| May 2021 | 4 | 539 |
| Jun 2021 | 6 | 545 |
| Aug 2021 | 2 | 547 |
| Sep 2021 | 5 | 552 |
| Oct 2021 | 3 | 555 |
| Nov 2021 | 3 | 558 |
| Dec 2021 | 4 | 562 |
| Jan 2022 | 3 | 565 |
| Feb 2022 | 1 | 566 |
| Mar 2022 | 5 | 571 |
| Apr 2022 | 2 | 573 |
| May 2022 | 5 | 578 |
| Jun 2022 | 3 | 581 |
| Jul 2022 | 3 | 584 |
| Aug 2022 | 3 | 587 |
| Sep 2022 | 2 | 589 |
| Oct 2022 | 4 | 593 |
| Nov 2022 | 5 | 598 |
| Dec 2022 | 2 | 600 |
| Jan 2023 | 3 | 603 |
| Feb 2023 | 3 | 606 |
| Mar 2023 | 2 | 608 |
| Apr 2023 | 4 | 612 |
| May 2023 | 5 | 617 |
| Jun 2023 | 1 | 618 |
| Jul 2023 | 2 | 620 |
| Aug 2023 | 6 | 626 |
| Oct 2023 | 2 | 628 |
| Nov 2023 | 1 | 629 |
| Dec 2023 | 1 | 630 |
| Jan 2024 | 4 | 634 |
| Feb 2024 | 6 | 640 |
| Mar 2024 | 6 | 646 |
| Apr 2024 | 2 | 648 |
| May 2024 | 2 | 650 |
| Jun 2024 | 4 | 654 |
| Jul 2024 | 5 | 659 |
| Aug 2024 | 2 | 661 |
| Sep 2024 | 1 | 662 |
| Oct 2024 | 2 | 664 |
| Nov 2024 | 4 | 668 |
| Dec 2024 | 1 | 669 |
| Jan 2025 | 1 | 670 |
| Feb 2025 | 4 | 674 |
| Mar 2025 | 1 | 675 |
| Apr 2025 | 3 | 678 |
| May 2025 | 3 | 681 |
| Sep 2025 | 2 | 683 |
| Oct 2025 | 1 | 684 |
| Nov 2025 | 3 | 687 |
| Dec 2025 | 1 | 688 |
| Jan 2026 | 1 | 689 |
| Feb 2026 | 1 | 690 |
| Apr 2026 | 2 | 692 |
| May 2026 | 4 | 696 |
| Jun 2026 | 2 | 698 |
| Aug 2026 | 4 | 702 |
| Oct 2026 | 1 | 703 |
| Nov 2026 | 2 | 705 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine23523.1%
- Electrical18818.4%
- Driver assistance11311.1%
- Powertrain (other)989.6%
- Steering939.1%
- Airbags777.6%
- Fuel system626.1%
- Visibility474.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
10 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:SIDE/WINDOW
AIR BAGS:SIDE/WINDOW
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
2nd time the Transmission Adjuster cable is being replaced. Bought used three years ago, prior person states that there were 10 recalls on this car at one point. It is a 2014. Place in drive and the cable slips out so that the transmission is unclear as to whether you are in drive or neutral. Play in shift. No lights or warnings to display. Going to transmission shop Saturday at MY expense that I cannot afford on SSA retiremen. When purchased used the dealer needed to replace the catalytic converter. Unsure on air bag replacement
- NHTSA ID
- 11776278
- Incident
- Nov 4, 2026
To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in NHTSA Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!
- NHTSA ID
- 11775314
- Incident
- Nov 2, 2026
It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11773830
- Incident
- Oct 9, 2026
For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.
- NHTSA ID
- 11758553
- Incident
- Aug 21, 2026
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
- NHTSA ID
- 11756875
- Incident
- Aug 11, 2026
The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
- NHTSA ID
- 11756664
- Incident
- Jul 25, 2026
- Mileage
- 45,000 mi
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.
- NHTSA ID
- 11755184
- Incident
- Jul 12, 2025
- Mileage
- 14,302 mi
Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.
- NHTSA ID
- 11744804
- Incident
- May 25, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.