2014 Chevrolet Cruze Driver assistance Problems

The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

NHTSA ID

11687475

Incident

May 1, 2025

Transmission won’t shift into gear while driving and the brakes won’t engage when this happens, this will cause a wreck and hurt someone, the codes are showing po700 tcm code

NHTSA ID

11645360

Incident

Feb 26, 2025

What happened 1. A dashboard message has been popping up since December 11 on my 2014 Chevy Cruz car. I only have 77,000 miles on it. The message indicates “service tracking control “ 2. I took the car to the dealer and they said they did a number of repairs and I was charged 900. Some odd dollars to fix some parts to re-Zoll Veve the tracking control issue. 3. I let them know that that message kept coming back up. 4. After several times of taking it back to the dealer paying another $78 for another part they still do not know what the problem is. 5. The main concern is that the message displays over the digital speed control and I cannot determine how fast I am driving. The dealer does not know how to fix this problem. It is a safety concern because I cannot tell how fast I am driving I have I cannot get this problem fixed, and the dealer does not know how to resolve the problem.

NHTSA ID

11641917

Incident

Dec 10, 2024

NOTE: 628 SAFETY COMPLAINTS has been submitted to the NHTSA. Major Complaints submitted by several consumers for the VIN: [XXX] ; 2014; CHEVROLET CRUZE and this vehicle has NOT been removed from circulation. This vehicle should be considered a SEVERE Safety Violation and removed from the road. My son-in-law purchased this vehicle for his daughter back in Aug 2023 and within the first week the car ran hot and couldn't be driven. The car was taken back to the dealer but the dealer refused to take it because there was no warranty added to the purchase. It has been sitting parked because we were told the engine was so bad it should be totally replaced. We're positive the dealer was well aware of the vehicles condition (there was NO visual indication) the vehicle was in such poor condition. The dealer even had an on site mechanic who assured the buyer that the car was in good condition but they both the (owner and mechanic) decided to take advantage selling the car anyway. Can you direct us to whom ever can assist us in getting help in resolving this issue. Regarding the following questions, I feel is irrelevant as all past 628 complaints has been submitted in your system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11574512

Incident

Aug 14, 2023

Car all of a sudden started to slow down on the highway throwing all kinds of codes like service stabillitrac, throttle body position sensor, pressure intake manifold and lots of other ones

NHTSA ID

11572218

Incident

Feb 15, 2024

I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there’s an constant issue with the traction control system, my automatic lights don’t work (I have to many turn on the light in order for the brake lights to turn on), the vehicle shakes side to side when braked, and so much more. When I take the vehicle to be looked at every mechanic and shop tells me there’s nothing wrong or they don’t know.

NHTSA ID

11549976

Incident

Oct 14, 2023

Mileage

117,557 mi

side blind zone alert stopped working it is safety risk on most chevrolet

NHTSA ID

11500449

Incident

Jan 6, 2021

The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues

NHTSA ID

11493882

Incident

Aug 1, 2021

The car overheats due to the water pump and coolant leaks .

NHTSA ID

11475488

Incident

Jul 21, 2022

Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.

NHTSA ID

11464045

Incident

May 4, 2022

I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11431503

Incident

Aug 24, 2021

Vehicle moves very slow because of turbo failure with a four cylinder.

NHTSA ID

11421209

Incident

May 17, 2021

The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.*JB

NHTSA ID

11419937

Incident

Sep 1, 2020

Mileage

36,597 mi

I ENTERED A GROCERY STORE PARKING LOT AND DROVE TO THE FAR END TO PARK. AS I WAS PULLING INTO A SPOT AND SLOWED TO ABOUT 2 OR 3 MILES AN HOUR TO STOP THE VEHICLE AND EXIT THE CAR IT SUDDENLY TOOK OFF AT A VERY FAST SPEED. I COULD NOT STOP IT USING THE BRAKES. THE CAR WENT UP AND OVER A GRASSY ISLAND THAT HAD ABOUT A FOOT OF FROZEN SNOW(ICE) ON IT. THE CAR FLEW OFF THE ISLAND AND CONTINUED AT THIS HIGH SPEED HEADING TOWARD A HILL. AS THIS WAS HAPPENING I WAS TRYING TO STOP THE CAR USING THE BRAKE TO NO AVAIL. BY THE GRACE OF GOD THE CAR STOPPED ABOUT TEN FEET BEFORE SLAMMING INTO THE HILL. A TOW TRUCK WAS CALLED AND THE CAR WAS TAKEN TO OUR MECHANIC. UPON COMPLETION OF THE REPAIRS NEEDED TO THE ITEMS DAMAGED UNDER THE CAR I AM ABLE TO DRIVE IT AGAIN. THE MECHANIC'S INVOICE READS RUN AWAY CAR AND LISTS THESE REPAIRS: THROTTLE BODY AND /OR GASKET--REMOVE AND REPLACE & CLEAN - 1.4L ENG.TURBOCHARGER, ACCELERATOR PEDAL - REMOVE AND REPLACE - ACCELERATOR FOOT PEDAL.

NHTSA ID

11396741

Incident

Jan 12, 2021

Mileage

49,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 122,000.

NHTSA ID

11390199

Incident

Jan 2, 2021

Mileage

122,000 mi

AUTOMATIC TRANSMISSION FAILURE CAN RESULT IN VEHICLE ROLLING BACKWARDS FOR 3-5 SECONDS IN DURATION AFTER RELEASING BRAKE WHILE. WHILE ON FLAT GROUND - THIS CAUSES DANGER TO OTHER DRIVER AS THE EXPECT OTHER VEHICLES TO BE MOVING AFTER A TRAFFIC LIGHT TURNS GREEN. WHILE ON AN INCLINE - THIS CONDITION MAY POSE A DANGER TO PEDESTRIANS AND OTHER MOTORISTS AS THE AUTOMATIC TRANSMISSION WILL ALLOW THE VEHICLE TO ROLL BACKWARDS A GREAT DISTANCE. THE DISTANCE AND SPEED OF TRAVEL BACKWARDS WILL VARY BASED ON ANGLE OF INCLINE OF STREET OR ROAD. WHEN THIS CONDITION OCCURS - THE DRIVER IS COMPLETELY UNAWARE AND MAY NOT BE ABLE TO APPLY THE BRAKE IN ENOUGH TIME TO PREVENT COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. THIS CONDITION HAPPENS WHEN: 1 - TRANSMISSION IS HOT (ABOUT 40 MIN DRIVE TIME) 2 - BRAKE IS DEPRESSED FOR LONGER THAN 3 SECONDS WHILE SITTING AT LIGHT. 3 - RELEASING BRAKE MAY OR MAY NOT RESULT IN THIS CONDITION HAPPENING. SERVICE 1 - THE VEHICLE SHOWS NO CODES FOR TRANSMISSION FAILURE. 2 - MULTIPLE GM DEALERS HAVE CONFIRMED SOFTWARE OF VEHICLE IS UP TO DATE. 3 - MULTIPLE DEALERS HAVE MIXED STATEMENTS IF THEY CAN DUPLICATE THE ISSUE OR NOT. DEALER 1 SAYS - "IT'S YOUR DRIVING HABITS. WE RESET THE COMPUTER AND IT WILL RE-LEARN HOW YOU DRIVE." DEALER 2 SAYS - "WE WERE ABLE TO DUPLICATE YOUR ISSUE AND ARE AWAITING A RESPONSE FROM GM" - WHEN SPEAKING TO GM THEY INDICATED THEY NEVER RECEIVED AN EMAIL FORM THE DEALER. CONDITION WAS FIRST SEEN AT APPROXIMATELY 68K MILES AND HAS CONTINUED ON/OFF UNTIL CURRENT MILEAGE OF 98K. DEALER AND GM CORPORATE HAVE HAD VEHICLE FOR GREATER THAN 30 DAYS AND ARE UNABLE TO PROVIDE RESOLUTION. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY PRESENT A RISK TO PUBLIC WELFARE.

NHTSA ID

11375255

Incident

Jan 1, 2019

Mileage

68,000 mi

THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.

NHTSA ID

11366290

Incident

Oct 24, 2020

Mileage

70,000 mi

FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS ABOUT THE TRACTION CONTROL AND STABILITRAK. I AM DOING WHAT I CAN TO FIX THIS THING BUT BELIEVE IT SHOULD NOT HAVE LEFT THE FACTORY. *TR

NHTSA ID

11331820

Incident

Sep 30, 2018

NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD IT HAD 2-3 DIFFERENT MECHANICS. AND THE CHEVY DEALERSHIP. THE CAR NEVER TURNS OFF FOR ANYONE BUT ME. THIS PAST WEEKEND I WAS ATTEMPTING TO PICK UP MY CAR FROM ONE SHOP TO TAKE TO ANOTHER AND IT WOULDN'T START. THIS SHOP HAD THE CAR FOR A WEEK AND A HALF AND IT NEVER TURNED OFF UNTIL I WENT TO PICK IT UP. NOW THEY STILL CAN'T FIND WHAT'S CAUSING THE PROBLEM. I'VE SPENT 2 GRAND IN LABOR AND TOWS IN JUST THE LAST 3-4 MONTHS. I CAN'T KEEP DOING THIS!!!!!! SOMEONE PLEASE HELP ME FIGURE THIS OUT!!!!!! *TR

NHTSA ID

11331815

Incident

Jun 27, 2020

IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND JIGGLE THE BATTERY CABLE, IT WILL THEN RELEASE THE KEY. ALL THESE ISSUES HAPPEN DAILY. I HAVE NO WARNING LIGHTS THAT STAY ON CONSISTENTLY.*DT*JB

NHTSA ID

11326353

Incident

May 1, 2020

Mileage

76,000 mi

THE RADIO GOES OFF AND ON AND THE WARNING LIGHTS ARE COMING ON AT THE SAME TIME. *TR

NHTSA ID

11323840

Incident

May 7, 2020

THE SHIFTER WILL NOT SHIFT FROM 56TH AND A MANUAL ON THE AUTOMATIC

NHTSA ID

11323044

Incident

Mar 1, 2020

Mileage

20,897 mi

WARNING LIGHT COMES ON SAY STEERING AND TRACTION LIGHT AND SAID SERVICE STEERING AND MY ENGINE COME ON CODE WAS O2 AND 01 I HAD ALOT PROBLEMS WITH SENSOR THE CAR WAS IN REPAIR SHOP 11 TIME THE FIRST 3 YEAR I MAKE COMPLAINTS TRY TO GET NEW CAR FROM GM THEY SAID NO

NHTSA ID

11322612

Incident

Apr 27, 2020

Mileage

88,295 mi

MY STABILY TRACK LIGHTS ARE ON DURING MOTION

NHTSA ID

11319718

Incident

Feb 10, 2020

Mileage

82,000 mi

WITH THIS CONDITION,THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' WERE DISPLAYED IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING FLICKERED. RECENTLY POWER STEERING ASSIST WAS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.

NHTSA ID

11318719

Incident

Mar 19, 2020

Mileage

84,365 mi