Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.
- NHTSA ID
- 11744804
- Incident
- May 25, 2026
Body & structureElectricalEngine
Filed May 26, 2026
On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.
- NHTSA ID
- 11740155
- Incident
- May 25, 2026
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving the vehicle stalled. The vehicle was able to restart. The vehicle began jerking motions and misfiring. The vehicle was taken to the dealer and was diagnosed with a cam shaft failure and diagnostic codes P0016, P0101. The manufacturer was notified of the issue. The approximate failure mileage was 82,000
- NHTSA ID
- 11739364
- Incident
- May 14, 2026
- Mileage
- 82,000 mi
Both catalytic converters and O2 Sensor's have been replaced and I’m still getting a check engine light. Along with a multitude of other parts that I’ve had to replace. Like the turbo, gaskets, sensors multiple times…
- NHTSA ID
- 11735547
- Incident
- May 4, 2026
Constant overheating issues with coolant loss. I have changed so many parts in this engine to correct the issue and nothing is working. There are far too many complaints online with this specific model. Why hasn’t there been a recall on this issue? This is a safety concern especially when the engine loses power while driving.
- NHTSA ID
- 11716507
- Incident
- Jan 19, 2026
Water pump failure with head gasket crack
- NHTSA ID
- 11712540
- Incident
- Jan 21, 2026
Catalytic converters melted do to extreme engine temperatures no heat warning was given temperature gage never went off . Water pump has been replaced 4 times. Exhaust is now affected by melted catalytic converters.
- NHTSA ID
- 11698775
- Incident
- Sep 1, 2025
ElectricalEngine
Filed Oct 29, 2025
A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day
- NHTSA ID
- 11696240
- Incident
- Oct 28, 2025
ElectricalEnginePowertrain (other)
Filed May 27, 2025
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.
- NHTSA ID
- 11663067
- Incident
- Dec 27, 2023
- Mileage
- 177,000 mi
ElectricalEngineFuel system
Filed May 13, 2025
My service lights keep popping on and start shaking etc.
- NHTSA ID
- 11660575
- Incident
- May 13, 2025
I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!
- NHTSA ID
- 11657412
- Incident
- Apr 28, 2025
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
- NHTSA ID
- 11653908
- Incident
- Apr 8, 2025
- Mileage
- 124,000 mi
The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. The contact stated no warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the heater failed to function as intended. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
- NHTSA ID
- 11650469
- Incident
- Mar 11, 2025
- Mileage
- 32,000 mi
ElectricalEngineFuel system
Filed Feb 17, 2025
N/A
- NHTSA ID
- 11643067
- Incident
- Feb 17, 2025
BrakesElectricalEngine
Filed Feb 3, 2025
ABS pump motor stuck X2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. CAN BUS Communication issues.
- NHTSA ID
- 11640260
- Incident
- Oct 28, 2024
ElectricalEngine
Filed Jan 23, 2025
My car caught fire driving down the road
- NHTSA ID
- 11637979
- Incident
- Dec 23, 2024
EngineFuel systemPowertrain (other)
Filed Dec 4, 2024
Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.
- NHTSA ID
- 11628731
- Incident
- Dec 4, 2024
My vehicle started leaking coolant from the water pump. Gargling noise coming from the engine and coolant smell is going inside the cabin which is a heath hazard to me and my family. We have been having headache all day. I have 3 kids and a baby in riding in this vehicle.
- NHTSA ID
- 11627153
- Incident
- Nov 24, 2024
ElectricalEngineFuel system
Filed Oct 27, 2024
I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
- NHTSA ID
- 11622124
- Incident
- Oct 23, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately afterwards. The contact had to wait sometimes before being able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the turbo supercharger had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
- NHTSA ID
- 11606799
- Incident
- Jul 6, 2022
- Mileage
- 140,000 mi
ElectricalEngineFuel system
Filed Jun 24, 2024
The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 Chevy Cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.
- NHTSA ID
- 11596172
- Incident
- Jun 17, 2024
AirbagsEngineFuel system
Filed Jun 9, 2024
My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.
- NHTSA ID
- 11593278
- Incident
- Jun 7, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact stated that the check engine warning light had started flashing quickly, and the vehicle lost motive power and stalled. The contact was able to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.
- NHTSA ID
- 11592693
- Incident
- Jun 3, 2024
- Mileage
- 169,000 mi
Car continues to leak coolant
- NHTSA ID
- 11589987
- Incident
- May 21, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The high engine temperature warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
- NHTSA ID
- 11574883
- Incident
- Feb 23, 2024
- Mileage
- 160,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.