2014 Chevrolet Cruze Problems

To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in NHTSA Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!

It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in NHTSA Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in NHTSA Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!

The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

2nd time the Transmission Adjuster cable is being replaced. Bought used three years ago, prior person states that there were 10 recalls on this car at one point. It is a 2014. Place in drive and the cable slips out so that the transmission is unclear as to whether you are in drive or neutral. Play in shift. No lights or warnings to display. Going to transmission shop Saturday at MY expense that I cannot afford on SSA retiremen. When purchased used the dealer needed to replace the catalytic converter. Unsure on air bag replacement

It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.

The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts

So yesterday night I was at walmart and I had the car idling while putting stuff in the car the interior lights dimmed and there was a rattle that came from underneath the car right after the car stalled out twice, I had interior lights on but no power to the engine just sitting and once I started driving it didn't stall out on highway, but there is a possibility of this happening at a stop sign or traffic light, but again no check engine light, wondering if you can research into this? seems to be a reoccurring situation.

WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENGTH OF TIME VARIES, SO IT CAN BE STARTLING WHEN EVERYTHING SUDDENLY COMES BACK ON. THIS HAS HAPPENED MANY TIMES OVER THE PAST FEW MONTHS. OVERALL, MAY SOUND INSIGNIFICANT, BUT THE (WORKING??) TURN SIGNALS IS A SAFETY ISSUE!!

On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.

PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.

I'VE NOTICED A PROBLEM ELECTRICAL BECAUSE BLUETOOTH PAUSES DURING USE. WINDSHIELD WIPERS FLUID NOT REACHING WINDSHIELD. HORN STOPPED WORKING. KEY LOCK CONTROL STOPPED WORKING. ALL HAS TO DO WITH ELECTRICAL. NOTICED BROWN RUST ON INSIDE OF DRIVER SIDE BACK WHEEL. PASSENGER FRONT TIRE CONTINUES TO DEFLATE.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while buckling on the driver's side seat belt, the flexible steel cable snapped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 78,000.

Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.

I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE CAR WOULD NOT START AND HAD TO BE TOWED. THE VEHICLE WAS SLOWING, ALMOST TO A STOP BEFORE BEING HIT. OHIO HIGHWAY PATROL ACCIDENT # 67-0834-67 5 VEHICLES INVOLVED. UNABLE TO UPLOAD.

PASSENGER SEAT DOES NOT FUNCTION PROPERLY. CAN NOT MOVE FORWARD OR BACK. ITS LOCKED IN PLACE

215/60R16. H TP TOUR AS

TPMS WENT ON THANKSGIVING MORNING TIRE PRESSURE WAS 10. FILLED TIRE UP TO 32, WENT BACK OUT LATER TIRE PRESSURE WAS AT 10. CHECK IT BEFORE GOING TO SLEEP, TIRE PRESSURE WAS AT 4, FILLED IT UP TO 37. CHECKED IT IN THE MORNING AND IT WAS 4. TOOK CAR TO DISCOUNT TIRE, TECHNICIAN SAID THERE WAS A BUBBLE ON MY TIRE AND IT COULD NOT BE REPAIRED NEEDED A NEW TIRE. 163.00 LATER. THIS CAR IS ONLY SIX MONTHS OLD AND I SHOULD NOT HAVE TO BE REPLACING IT. THEY ARE FIRESTONE TIRES AND I AM VERY ANGRY THAT I HAVE TO PUT A NEW TIRE ON MY BRAND NEW CAR. *TR

WHEN A/C IS ON IT BLOWES COLD AIR ON THE WINDSHIELD OUT OF THE DEFROSTER VENTS AND FOGGS UP THE WINDSHIELD UBSTRUCTING VISION.IT CAN NOT BE SHUT OFF BY ANY CONTROALS.TOOK CAR BACK TO DEALER,THEY SAID FACTORY HAS NO FIX FOR THE PROBLEM.I HAVE TO USE WINDSHIELD WIPERS TO WIPE OFF THE CONDENSATION OFF THE GLASS SO I CAN SEE AT NIGHT. *TT

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.