Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 22 NHTSA owner-reported complaints for the 2002 Chevrolet Envoy. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–22 of 22
TL* THE CONTACT OWNS A 2006 (NA) CHEVROLET ENVOY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,111.
FUMES CAME INSIDE OF THE CAR BECAUSE THE FUEL TANK LEAKS....COULD BE RUNNING OR STATIONARY...
FUEL LEAKING FROM ABOVE THE TANK. SEEMS TO BE PUDDELING ON TOP AND SPILL OFF DURING TURNS AND ACCELERATION. IN PARKED POSITION, FUEL DRIPS AT A FAST PACE ESTIMATED AT 1 DRIP PER SECOND. LEAK IS AGGRESSIVE AND POSES AN EXTREME DANGER AND POSSIBLE LOSS OF LIFE.
TL* THE CONTACT OWNED A 2002 CHEVROLET ENVOY. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, SLID OFF THE ROAD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED UNKNOWN INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH FOR THE WINDOWS AND DOORS FAILED. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/02/15*LJ
TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE FRONT WINDSHIELD WIPER SELECTOR ACTIVATED IN THE DELAY MODE. CONSEQUENTLY HE COULD NOT ENGAGED THE WIPERS IN FULL SPEED. THE VEHICLE WAS PARTIALLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 04V046000 (VISIBILITY;WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED AGAIN FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 01/12/10 *BF THE FRONT WIPERS OPERATED ERRATICALLY WHILE IN INTERMITTENT MODE AND WASH MODE. AT TIMES, THEY WOULD STOP WORKING COMPLETELY. THE DEALER ALSO REPLACED THE CIRCUIT BOARD. UPDATED 01/14/10.*JB
2002 GMC ENVOY EXPERIENCING PROBLEMS WITH BRAKE WEAR.*MR THE ROTORS WERE CRACKING AT THE EDGES. THE CONSUMER WROTE GMC AND THEY CALLED AND OFFERED A INCENTIVE TO PURCHASE A NEW GM VEHICLE. THE CONSUMER FEELS THE STEEL USED TO MANUFACTURE THE ROTOR IS POOR QUALITY. *BF *NM
THE AUTOMATIC ADJUSTING SIDE VIEW MIRROR FAILED. THE MIRROR WILL NOT ADJUST WHEN THERE'S A NEW DRIVER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING STEERING BECAME ERRATIC. CONSUMER HAD TO HOLD THE WHEEL WITH BOTH HANDS TO KEEP THE VEHICLE IN ITS LANE. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT THREE YEARS.*AK
CONSUMER STATED WHILE DRIVING 40 MPH, THE VEHICLE SLIPPED INTO ANOTHER GEAR WITHOUT SHIFTING GEARS. THE DEALERSHIP SERVICED THE VEHICLE AND DETERMINED THE TRANSFER CASE MODULE NEEDED TO BE REPLACED.*AK THE PROBLEM CONTINUED THREE ADDITIONAL TIMES AFTER THE REPAIR WAS MADE. *JB
EMAIL REGARDING GMC BULLETIN G03019 ON 2002 GMC ENVOY.*MR THE BULLETIN STATED THE ENGINE CYLINDER BORE LINER MAY CRACK RESULTING IN LOST OF POWER AND OR ENGINE STALLING. THE CONSUMER WAS CONCERNED ABOUT WHAT MAY HAPPEN WHILE DRIVING ON THE HIGHWAY. CONSUMER HAS SPOKEN WITH SEVERAL GM PERSONNEL, EACH STATING THEY WOULDN'T PROVIDE THE CONSUMER THE DATA OR REMEDY THE POTENTIAL DEFECT. *PH *CB *JB
VEHICLE STALLED WITHOUT ANY INDICATION WHILE DRIVING 30 MPH. UPON RESTARTING THE VEHICLE CONSUMER SMELLED FUEL. CONSUMER EXITED THE VEHICLE, AND NOTICED A PUDDLE OF GAS UNDERNEATH. THE FUEL LINE SEPARATED FROM THE FUEL LINE FILTER.*AK
WHILE DRIVING AT 60 MPH, THE CONSUMER HEARD LOUD NOISE, AND FIVE SECONDS LATER, NOTICED SMOKE AND FLAMES UNDER THE HOOD. DEALER HAD BEEN NOTIFIED. *AK THE ENGINE EXPLODED DUE TO LACK OF OIL.*TS *JB
WHILE VEHICLE WAS PARKED IN THE DRIVERWAY CONSUMER NOTICED THAT FRONT SUSPENSION CAME OFF.*AK
WHILE DRIVING AT 30 MPH VEHICLE SHUT OFF WITHOUT WARNING. CAUSING DRIVER TO LOSE CONTROL. CONSUMER CONTACTED THE DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM IS STILL RECURRING.*AK
THE DETERRENT SYSTEM FAILED. AS A RESULT, THE VEHICLE WAS STOLEN AND WAS INVOLVED IN AN ACCIDENT, AND THE VEHICLE WAS TOTALED. *AK THE AIR BAGS HAD BECOME INOPERATIVE. *SCC *JB
AFTER BEING RUN OFF OF THE ROAD, THE VEHICLE HAD GONE UP AN EMBANKMENT, SHEERED OFF A TELEPHONE POLE, BECAME AIR BORN, ROLLED OVER AND SLID DOWN THE EMBANKMENT, VEHICLE WAS TOTALED. THE AIR BAGS DID NOT DEPLOY. ON STAR DID NOT REPORT THE ACCIDENT, AND THE PRIVACY SCREEN FOR CARGO AREA BECAME UNLATCHED AND WAS ROLLING AROUND THE VEHICLE. *SCC
SPEEDOMETER ON DASHBOARD PANEL FLICKS BACK AND FORTH INTERMITTENTLY, MAKING IT HARD FOR HER TO SEE SPEED ON PANEL. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHILE TRAVELING ON HIGHWAY, PASSENGER SIDE INTERIOR SEATBELTS WILL LOCK UP WITHOUT PRIOR WARNING.DEALERSHIP IS AWARE OF PROBLEM.*AK. CONSUMER STATED IF VEHICLE IS PARKED FACING DOWN HILL HE IS UNABLE TO EXTEND FRONT PASSENGER SEAT BELTS PRIOR TO DRIVING, IT REQUIRES FAST ACCELERATION BEFORE SEAT BELT WILL UNLOCK ALLOWING PASSENGER TO BUCKLE THE SEAT BELT, SOMETIMES THE SEAT BELT WILL LOCK UP WHILE DRIVING NOT ALLOWING THE PASSENGER TO LEAN FOWARD, CONSUMER STATED THE SEAT BELT HAS ALREADY BEEN REPLACED AND IS EVEN WORSE.*JB
WHILE DRIVING FUEL LINE BROKE IN MIDDLE OF FREEWAY, SPILLING FUEL EVERYWHERE. DEALER CONTACTED. HAD RECIEVED A RECALL. *AK
WHILE DRIVING VEHICLE 10-15 FEET WITHOUT WARNING, TRUCK WAS LEAKING EXCESSIVE AMOUNTS OF GAS. MECHANIC STATES THAT FUEL LINE WAS UNATTACHED, CAUSING FUEL TO LEAK.*AK CONSUMER STATED THAT FAULTY HOSE CLAMP ON GAS LINE ON TOP OF GAS TANK CAUSED FUEL TO LEAK. *YH
VEHICLE SHUTS DOWN WHILE DRIVING ON AN INTERMITTENT BASIS. DEALER HAS INFORMED CONSUMER THAT VOLTAGE LINE SPIKED, CAUSING VEHICLE TO SHUTDOWN. PLEASE PROVIDE FURTHER DETAILS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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