Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
781
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
33
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
8
Reports on file since Dec 9, 2010
What this page shows
Our database holds 781 NHTSA owner-reported complaints for the 2011 Chevrolet Equinox. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 781 · page 1 of 32
EngineFuel system
Filed Aug 3, 2026
The contact owns a 2011 Chevrolet Equinox. The contact stated that after starting the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle, and the engine was rattling and vibrating abnormally. During the failure, there was no warning light illuminated. The cause of the failure was not yet determined. The manufacturer and the local dealer were not yet contacted. No further information was available. The failure mileage was 168,000.
NHTSA ID
11754526
Incident
Feb 1, 2026
Mileage
168,000 mi
Electrical
Filed Jun 23, 2026
Odometer Fraud. The contact purchased a 2011 Chevrolet Equinox. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 119,000, and at the time of a Carfax report check, it was discovered that the mileage was 175,000.
NHTSA ID
11746040
Incident
Jun 20, 2026
Mileage
175,000 mi
AirbagsBody & structure
Filed May 15, 2026
Crash reported1 injury reported
I was in a rear end collision on May 14th 2026 the impact of the speed totaled my car in my airbags did not deploy and from my understanding where the sensors are on my vehicle they should have I ended up getting a concussion and soft tissue damage because my head hit the steering wheel my seat belt did not lock either.
NHTSA ID
11738139
Incident
May 14, 2026
Engine
Filed Feb 23, 2026
Vehicle burns excessive oil. Have to put in a quart weekly. Check engine light comes on for camshaft sensor, they’ve already been replaced 3 times and the light won’t go off.
NHTSA ID
11719991
Incident
Feb 12, 2025
Visibility
Filed Jan 29, 2026
Wipers have stopped working, have had it repaired twice and they keep quitting.
NHTSA ID
11714145
Incident
Jan 6, 2026
Engine
Filed Jan 20, 2026
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. While driving at various speeds, there was a misfire coming from the engine while attempting to accelerate. The failure occurred while attempting to accelerate from a stop. There was no warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that a shaft inside the engine had failed, and the engine needed to be replaced. The engine was replaced with a rebuilt engine; however, the failure reoccurred approximately 4 months after the engine was replaced. The vehicle was returned to the mechanic, who diagnosed and determined that the same failure had reoccurred. The engine valves and exhaust were cleaned; however, the failure persisted. The contact stated that smoke was entering the cabin of the vehicle and out of the exhaust pipe while the heater was activated. The vehicle was returned to the mechanic, who then diagnosed that the engine needed to be replaced another time. The vehicle was repaired again. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.
NHTSA ID
11712022
Incident
Apr 20, 2025
Mileage
165,000 mi
Visibility
Filed Jan 9, 2026
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the windshield wiper arms detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
NHTSA ID
11709949
Incident
Jan 6, 2026
Mileage
125,000 mi
ElectricalEngineFuel system
Filed Sep 21, 2025
While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny noises and was jerking. I was told not to drive because of the danger to my engine. The engine light did come on
NHTSA ID
11688729
Incident
Jun 6, 2024
EngineFuel system
Filed Jul 15, 2025
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that once the fuel gauge displayed that 1/4 tank of gasoline was available, the vehicle jerked, and there was an abnormal sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.
NHTSA ID
11673817
Incident
Nov 15, 2024
Mileage
90,000 mi
Fuel system
Filed Jul 14, 2025
The contact owns a 2011 Chevrolet Equinox. The contact stated that while his wife was driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked, and an abnormal sound was heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
NHTSA ID
11673471
Incident
Nov 14, 2024
Mileage
100,000 mi
ElectricalFuel system
Filed Jun 19, 2025
I BOUGHT THIS OFF OF A PRIVATE PERSON ,SHORTLY AFTER IT STARTED NOT TAKEN ITS GAS AND DYING OUT ON THE HIGHWAY OR SHORT ERRANDS ,I STARTED PUTTING A BUNCH OF MONEY IN IT IVE REPLACED ALL I KNOW TO DO AND IT STILL WONT TAKES ITS GAS ,I HAVE BEEN STALLED IN AN INTERSECTION BEFORE BECAUSE I HAD NO PEDAL IF YOU TURN IT OFF IT STARTS BUT JUST WONT TAKE THE GAS ,I HEARD THIS VEHICAL WAS RECALLED AND I DONT KNOW IF ITS NEVER BEEN FIXED OR WHATS GOING ON WITH IT ,IVE HAD IT TO MANY MECHANICS AND NO ONE CAN FIX IT ,CAN YOU TELL ME IF ANY OF THIS IS ON THE RECALL LIST AND IF ITS BEEN TAKEN CARE OF IT ? I CANT DRIVE IT LIKE THIS ITS TOO DANGEROUS . I BOUGHT THE CAR IN 24 , AND ITS NEVER RAN SINCE WITH OUT ISSUES THAT NO ONE CAN FIND THE PROBLEM OF FIX IT THE RIGHT WAY ,THANK YOU
NHTSA ID
11668009
Incident
May 23, 2024
Driver assistance
Filed May 23, 2025
three times now my gas pedal has stuck down to the floor and had unsafe speeds reaching 95mph this is unsafe for us and others on the road wrote GM several times now with no help from them this needs to be checked out for everyone out there how many wrecks and rear end collision happened because of this acceleration issue mine seem to happen when you take it off cruise control and then accelerate the gas pedal but he dealerships can't find an answer I am asking for your help before someone get killed because no one wants to take action
NHTSA ID
11662761
Incident
Apr 9, 2025
EngineFuel system
Filed May 15, 2025
Gas is getting into the crankcase because the GDI Fuel pump is faulty and is causing check engine light and the stability Trax light and caused the reduce engine power light and shuts engine off
NHTSA ID
11661353
Incident
May 15, 2025
Driver assistance
Filed May 15, 2025
To whom it may concern: I am writing to notify you that I own a 2011 Chevy Equinox and take very good care of my vehicles. But I wanted to let you know that I have had three incidents in which the gas pedal sticks, and the vehicle goes up to 95 miles an hour. I have contacted the dealership and GM to let them know of this. They cannot explain why this is happening. GM just said trade it in. Well, that's a possibility and who says if the next person purchases it that this could happen to them. So far, we have been able to avoid an accident. I am wondering if anyone else has had this complaint because GM says no., I feel it has something to do with the cruise control that it has a computer glitz. Can you investigate this if anyone else has had this problem.
NHTSA ID
11661253
Incident
Apr 9, 2025
Steering
Filed Mar 6, 2025
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who observed a small amount of fluid within the engine compartment. The dealer later determined that the fluid was power steering fluid. However, the dealer was unable to determine the exact location of the leak. The contact was advised to continue driving the vehicle for 1 week then return for a follow-up inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 149,000.
NHTSA ID
11646752
Incident
Feb 26, 2025
Mileage
149,000 mi
ElectricalEngineFuel system
Filed Feb 18, 2025
It burns oil excessively Stalls out while driving Stability traction control comes on Timing chain has to be replaced now Fuel pump needs replacement All this happened at same time My cost is 2700.00
NHTSA ID
11643435
Incident
Feb 7, 2025
Filed Jan 28, 2025
catalytic converter, exhuast manifold, and whole exhaust system need to be replaced
NHTSA ID
11639190
Incident
Dec 17, 2024
Steering
Filed Jan 22, 2025
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 15-20 MPH and making a left turn, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering assist was inoperable. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 78,000.
NHTSA ID
11637702
Incident
Jan 1, 2025
Mileage
78,000 mi
Engine
Filed Dec 16, 2024
Oil burns, no leaks, no lights appear for low oil. I get the oil changed every 3000 miles. We put 3 quarts in and 200 miles later it's burned 1.5 qt.
NHTSA ID
11630978
Incident
Dec 11, 2024
Airbags
Filed Nov 12, 2024
The contact owns a 2011 Chevrolet Equinox. The contact stated that the message to “Service Air Bags” was displayed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,243.
NHTSA ID
11624716
Incident
Nov 10, 2024
Mileage
160,243 mi
EnginePowertrain (other)
Filed Nov 8, 2024
Jerking between gears
NHTSA ID
11624177
Incident
Oct 1, 2024
Airbags
Filed Oct 1, 2024
Crash reported
The contact owned a 2011 Chevrolet Equinox. The contact stated that while driving up a hill on a 2-lane road at approximately 45 mph, an oncoming vehicle in the opposing lane had taken too wide of a turn and had entered her lane, to avoid a head-on collision the contact swerved into the guard rail. Upon crashing, the air bags did not deploy. No warning lights were illuminated before the crash. The contact was able to drive the vehicle to the residence and deemed a total loss. The contact has an appointment with a doctor to determine whether any injuries were sustained. Nobody outside of the vehicle was injured. A police report was filed. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,357.
NHTSA ID
11617523
Incident
Sep 16, 2024
Mileage
142,357 mi
EngineFuel system
Filed Sep 6, 2024
No warning lamps. I was 3 quarts low only going 1614 miles from last oil change. Oil consumption , piston rings not correct. No oil leaks just consumes a lot of oil. Low oil made my car stall out while driving. No oil light came on to fill. Piston rings recall , needs replaced. Bought from an individual in July.
NHTSA ID
11613108
Incident
Sep 5, 2024
Electrical
Filed May 13, 2024
Trouble code p2138. Replaced accelerator pedal with OEM. Trouble code still persists. Car goes into limp mode while driving posing a safety concern. There is a TSB 07-06-04-019F. Other codes include p0301 and p0697. After limp mode I have to pull over and turn car completely off and crank it up again to get out of it.
NHTSA ID
11588456
Incident
Mar 5, 2024
Visibility
Filed Apr 30, 2024
Joint on the front windshield wiper assembly failed. Was driving in a 4 lane highway doing about 70 mph while it was raining. Windshield wipers stopped halfway through the movement they sat for a moment they moved to as far as they could go towards the driver side and that’s where they stayed. The driver side one was over the edge of the vehicle. I followed tail lights turning onto a side road, pulled over safely. Moved the wipers to a down position, there was no resistance. Checked the fuse and that was fine. Waited a bit for the rain to settle a bit and drove to a safer location. Once off the highway and away from traffic when turning the windshield wipers on I could hear the motor still going so knew it was an issue with the arms. I had been on the road for about 2 hours all major highway with still over 2.5 hours left of my drive when they failed. We had to trailer it home as it was not safe to drive with the amount of rain we were getting. Replaced the motor and arm mechanism when we got it home and saw that it was one of the ball joints that broke. There were no warning lights, we have the old parts if needed for inspection, this looks to be the same issue as the recalled parts on the 2014-2015 equinox.
NHTSA ID
11586206
Incident
Apr 28, 2024
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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