Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2012 Chevrolet Equinox submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The underbody of my 2012 Equinox is completely rusted and now not drivable. The KFrame is rotten and the car is not safe to drive. The engine consumes a great amount of oil. I've been told the engine needs to be replaced. I've only had the car for 2 years.
WHEN DRIVING DOWN THE ROAD, THE DASHBOARD LIGHTS GO OFF, THE RADIO GOES OFF AND READS 'LOST COMMUNICATION WITH TELEMATICS CONTROL MODULE'. DURING THIS TIME, THE CAR IS STILL RUNNING IN MOTION, THE DASHBOARD LIGHTS COME BACK ON, BUT THE GAUGES ARE AT 0. THE RADIO TURNS OFF COMPLETELY, THE HEATING/AIR SHUTS OFF, THE SIGNAL LIGHTS DON'T WORK, AND MY HEADLIGHTS START TO FLICKER GOING ON AND OFF. THIS IS VERY DANGEROUS WHEN DRIVING AT NIGHT. AFTER MINUTES, EVERYTHING COMES BACK ON, BUT LIKELY GOES OUT AGAIN. I'VE STARTED TO EXPERIENCE THIS IN EVERY TRIP TO AND FROM. ALSO, I RECENTLY HAD AN OIL CHANGE AND THEY FOUND METAL SHAVINGS IN THE OIL. THIS COULD EVENTUALLY CLOG MY MOTOR IF NOT HANDLED PROPERLY, AND FIRST HAVE TO FIND OUT WHAT METAL PIECES ARE RUBBING. LAST BUT NOT LEAST, MY TIRE PRESSURE MONITORING SYSTEM DOES NOT PROPERLY READ THE ACTUAL TIRE PRESSURE. I JUST DON'T KNOW WHERE TO START.
TIRE PRESSURE MONITOR SYSTEM IS READING INCORRECTLY. IT'S SAYING MY TIRE PRESSURE IS 18 WHEN IT IS 48
THE VEHICLE BURNS OIL AND THE GAS PEDAL OCCASIONALLY STOPS WORKING WHILE DRIVING AND THE STEERING WHEEL LOCKS. I WAS DRIVING ON A STREET DOWNTOWN IN A CITY AND THE GAS PEDAL STOPPED WORKING IN THE MIDDLE OF THE STREET AND THE STEERING WHEEL WOULD NOT TURN. I HAD TO RESTART THE CAR TO GET IT TO WORK AGAIN.
I PURCHASED THE CAR IN APRIL OF 2012 AND STARTED EXPERIENCING ISSUES WITH THE VEHICLE WITHIN THE FIRST 10,000 MILES. THE CAR WOULD STALL AND SHUT OFF WHILE IN MOTION EITHER AFTER A SHORT IDLE WHILE AT A STOP SIGN OR RED LIGHT, OR EVEN WHILE PARKING BOTH IN DRIVE AND REVERSE. THE CAR WILL SHAKE AGGRESSIVELY WHILE IN MOTION AND LURCH FORWARD BOTH WHILE STATIONARY AND IN MOTION. THE TIRE PRESSURE COULD NEVER STAY BALANCED AND WOULD CONSTANTLY INFORM ME OF LEAKING EVEN AFTER REPLACING THE TIRE MULTIPLE TIMES. THE WINDSHIELD WIPERS RANDOMLY SHUT OFF WHILE IN MOTION DURING STORMS LEAVING ME COMPLETELY BLIND. THE DEALER INFORMED ME THAT THERE WAS A RECALL FOR THE 2013 EQUINOX WINDSHIELD WIPERS BUT WOULD NOT EXTEND THE RECALL TO MY 2012 EQUINOX WITH THE SAME ISSUE. THE CAR CONSUMES OIL AT A FASTER THAN NORMAL RATE AND HAS REQUIRED FREQUENT OIL CHANGES AND FILTER AND HAS NEVER DISPLAYED AN ENGINE OR OIL LIGHT TO INFORM ME OF THE ISSUES. THE CAR SHUTS OFF WHILE IN MOTION AND STATIONARY QUITE FREQUENTLY. THE CAR STRUGGLED TO START ONE DAY AND AFTER MY THIRD ATTEMPT FINALLY TURNED OVER BUT ONLY AT HALF POWER AND WHILE ATTEMPTING TO DRIVE BACK HOME, THE ENGINE COLLAPSED AND QUIT ON ME. I HAD THE CAR TOWED AND UPON INSPECTION BY A CHEVROLET DEALER AND WAS INFORMED THAT THE ENGINE HAD COMPLETELY FAILED AND THERE WAS METAL PIECES IN THE OIL. THE CAR IS NOT WORKING CURRENTLY AS IT HASN'T BEEN FOR MOST OF IT'S LIFE AS I CONTINUE TO MAKE PAYMENTS ON AN OVERPRICED PIECE OF METAL THAT CAN'T SAFELY TRANSPORT MY FAMILY.
I PURCHASED A 2012 GM EQUINOX ON SEPT. 6, 2017 SEPT 9 MY CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS LOW ON OIL ' WE ADDED OIL SEPT 13 I HAD A TIRE CLAIM DUE TO TIRES BEING 'DRY ROTTED' PER DEALERSHIP. OCT 19 CAR STARTED DRIVING FUNNY, STALLING ' STOPPED IN MIDDLE OF ROAD WITH MY 18 MONTH OLD SON AND MY 8 YEAR OLD DISABLED DAUGHTER. HAD TO CALL SOMEONE TO COME. WHEN CHECKED VEHICLE HAD ALMOST NO OIL IN IT AGAIN. OCT 29 ' BRINGING DISABLED DAUGHTER TO SCHOOL WHEN CAR STALLED IN MIDDLE OF ROAD. CHECKED AND THERE WAS ALMOST NO OIL IN IT. WE HAVE HAD TO ADD OIL TO VEHICLE AT LEAST ONCE A WEEK SINCE JUST TO MAKE SURE I DIDN'T BREAK DOWN TAKING MY DAUGHTER TO SCHOOL. WE DID THIS EVERY MONDAY JUST AS PREVENTATIVE MAINTENANCE BECAUSE OBVIOUSLY THERE WAS A PROBLEM WITH THE MOTOR. FEB 6 ' EVEN AFTER KEEPING OIL IN VEHICLE WEEKLY MY CAR WOULDN'T START THIS MORNING. CHECKED OIL ETC. IT FINALLY STARTED UP LATER THAT DAY AND I WENT TO GET MY STEP DAUGHTERS. WHEN WE GOT READY TO LEAVE AND TRIED TO CRANK CAR IT MADE A LOUD WHINY KIND OF SOUND AND IT SMELLED LIKE WIRES OR SOMETHING BURNING. STEERING LOCKED UP AND IT WOULDN'T TURN OVER AGAIN AND I COULDN'T REMOVE KEY FROM IGNITION. THE VEHICLE WOULDN'T CRANK BACK. CALLED SOMEONE TO COME. THEY CHECKED BATTERY, FUSES, ETC. I ENDED UP HAVING TO LEAVE MY CAR WHERE IT WAS OVERNIGHT BELIEVING IT WAS AN IGNITION PROBLEM. FEB 7 ' MECHANIC WAS CALLED TO CHECK CAR. REAR MAIN SEALED WAS BUSTED, TIMING CHAIN HAD BROKEN AND SEVERELY DAMAGED ENTIRE MOTOR. ENTIRE ENGINE WAS COMPLETELY SHOT AND HAD NUMEROUS BROKEN PIECES! I WAS TOLD THERE WAS NO WARRANTY ON THIS AND DEALERSHIP COULDN'T DO ANYTHING ABOUT IT. I DECIDED TO DO SOME RESEARCH. THERE ARE LITERALLY HUNDREDS OF COMPLAINTS WITH DETAILS VERY SIMILAR TO MY OWN AND END RESULTS THE SAME AS MY OWN.
TIRE PRESSURE( EVERY WEEK NEED AIR PRESSURE),POWER STEERING( LIGHT ON SAY CHECK) , COD#P0010 (ING LIGHT ON) ING OFF ALONE...
TIRE INFLATOR MONITOR IS STILL ACTING UP WON'T KEEP ACCURATE READING OR HOLD INFORMATION FOR LONGER THAN A FEW HOURS, VEHICLE IS STATIONARY!!!
CONTINUE ISSUES WITH THE TIRE SENSORS AND FALSE READINGS. I HAVE HAD THE VEHICLE TO SHOP AT LEAST 2 X A MONTH FOR THIS AND STILL SAME ISSUE. I SEE THAT IN 2011 THIS AS AN ISSUE WITH THE VEHICLE, BUT I MY VEHICLE WAS BUILT JULY 2012. LIGHT COMES ON AT 30LBS AND EVERYTIME THERE IS NO ISSUE WITH ANY OF THE TIRES. I BELIEVE THAT THIS IS AN ISSUE THAT NEEDS ADDRESS
IN JULY OF THIS YEAR, IT WAS A 100 DEGREE DAY IN CHARLESTON, AND MY WIFE HAD OUR 2 YEARS OLD DAUGHTER IN HER CAR SEAT. MY WIFE HAD THE AIRCONDITIONING ON, AND THE CAR RUNNING, AND SHE CHECKED THE MAIL, FOR SOME REASON, THE LOCKS ON THE DOORS ENGAGED, AND MY DAUGHTER WAS LOCKED IN THE CAR. I IMMEDIATELY CALLED THE DEALER, AND I BROUGHT THE CAR IN FOR SERVICE. THEY HAD MY VEHICLE FOR OVER A WEEK. THEY RETURNED THE VEHICLE TO ME AND INFORMED ME THAT THEY HAD REDONE ALL THE WIRING AND THAT IT SHOULD ALL BE FIXED, AND IT WOULDN'T HAPPEN AGAIN. THEN AS FATE WOULD HAVE IT, OUR REAR VIEW CAMERA STARTED GOING IN AND OUT RANDOMLY, BUT WE DIDN'T THINK ANYTHING OF IT, THEN SURE ENOUGH, ONCE AGAIN IN SEPTEMBER, I HAD MY DAUGHTER OUT TO LUNCH, I PLACED HER IN HER SEAT, STRAPPED HER IN, AND LAID THE KEYS DOWN NEXT TO HER, THE DOORS WERE ALL UNLOCKED, I CLOSED THE BACK DOOR, WENT TO OPEN THE FRONT DOOR, AND THE LOCKS ENGAGED ONCE AGAIN. THIS TIME THE AC WAS NOT RUNNING. MY WIFE HAD A KEY BUT WAS ABOUT 45 MIN AWAY. THIS TIME, THE BABY WAS IN THERE FOR OVER HALF AN HOUR, AND WAS A HYSTERICAL MESS. I IMMEDIATELY CALLED THE DEALER AGAIN, OBVIOUSLY MUCH MORE UPSET THIS TIME, AND ASKED THEM TO EXPLAIN WHAT WAS GOING ON. THEY HAD NO ANSWER AND ASKED ME TO BRING IT IN AGAIN. I BROUGHT THE VEHICLE IN, THEY HAD IT FOR OVER 2 WEEKS AND INFORMED ME THAT THEY HAD RESET EVERYTHING TO FACTORY SPECS, AND GIVEN ME 2 NEW KEY FOBS, AS THEY THOUGHT THE FOBS MAY HAVE BEEN CAUSING THE ISSUE. I GOT THE CAR BACK AND WITHIN AN HOUR, OF GETTING THE CAR BACK, THE CAMERA WENT OUT ON THE DASHBOARD.I CALLED THE SALES MANAGER AGAIN, AND HE CAME AND PICKED THE VEHICLE UP. THE ONLY THING WE HAVE BEEN TOLD AND I QUOTE IS "WE ARE CHASING A GREMLIN IN THE WIRING SYSTEM", THEY CANT FIGURE OUT WHAT IT IS, THEY WANT TO PUT ME IN A NEW 2015. GM CORPORATE CANNOT OFFER ANY RESOLUTION OUTSIDE OF A NEW KEY FOB. *TR
DRIVING BACK FROM EL PASO I FELT A SMALL VIBRATION 1/4 OF THE WAY ON A TRIP BACK FROM EL PASO TO PHX. THE VIBRATION BECAME STRONGER THE FARTHER I WENT. I CHECKED AND THE LEFT REAR TIRE WAS SEPARATED. THIS WAS THE SECOND TIRE THAT HAS SEPARATED IN A TWO WEEK PERIOD. THE PREVIOUS WAS REPLACED BY THE DEALERSHIP. *TR
I FILED A DIFFERENT REPORT EARLIER FOR THE SAME VEHICLE. NOW THE VEHICLE IS STARTING ON ITS OWN, IF THE KEY IS LEFT IN THE IGNITION WHEN YOU TURN IT OFF, ABOUT 30 SECONDS TO 1 MINUTE LATER THE CAR WILL START WITH NO ONE BEHIND THE WHEEL. IT WILL CONTINUE TO TRY TO START UNTIL YOU PULL THE KEY OUT. IT IS JUST THE KEY IN THE IGNITION, NO KEY CHAIN HANGING FROM IT. LAST WEEK APR 29,2014 THE CAR STARTED AND RAN FOR 10 SECOND WITH THE IGNITION OFF. HOW LONG BEFORE THE VEHICLE JUMPS INTO GEAR AND RUNS SOMEONE OVER WITH NO ONE BEHIND THE WHEEL? I FOUND OUT THAT THIS WEBSITE DOES NOT INVESTIGATE ANY REPORT UNLESS YOU PAY $50.00 PLUS, WHATEVER ELSE THEY WANT FOR IT. *TR
ON FIRST VISIT IN AUGUST 2012 WAS TOLD IT WAS A WHEEL NOISE AND THAT IT WOULD GO AWAY .DAYS LATER NOISE WAS BACK .TOOK IT BACK TO DEALER SERVICE MANAGER RODE WITH ME HEARD NOISE. CAR WAS KEPT A DAY ON PICKING IT UP WAS TOLD IT WAS A "MOANING NOISE" AND IT WAS DUE TO RUBBER SEAL DRYING AND RUBBING ON METAL SLEEVE RIGHT REAR HUB REPLACED .NOISE RETURNED!!!!!CAR TAKEN BACK "THIRD TIME" CAR KEPT OVERNITE TECH DID NOT HEAR NOISE AGAIN SERVICE MANAGER RODE WITH ME DID NOT HEAR NOISE WAS TOLD TO BRING IT BACK IF NOISE OCCURS .NOISE HAS OCCURRED NOT FEELING "SAFE"DRIVING THIS CAR TAKING CAR BACK NOISE OCCURS TO OFTEN!!!FRIENDS AND FAMILY HEARS IT ALSO THEY SAY IT SOUNDS LIKE "DOOR" WITH HINGES LOOSE. *TR
2012 CHVEROLET EQUINOX. CONSUMER STATES PROBLEM WITH TOWING THE VEHICLE *TGW THE CONSUMER STATED ACCORDING TO THE MANUAL, THAT IN ORDER TO TOW THE VEHICLE ON ALL FOUR WHEELS, THE NUMBER 32 FUSE MUST BE REMOVED. HOWEVER, WHEN IT WAS REMOVED, THE 12 VOLT RECEPTACLE WAS DISCONNECTED WHICH RENDERED THE BRAKE BUDDY NON-FUNCTIONAL.*JB UPDATED 11/27/12 UPDATED 02/11/13.
CHEVY HAS KNOWN FOR ALMOST 2 YEARS THAT ANDROID AND BLACKBERRY PHONES DO NOT WORK WITH MANY NEW CHEVYS. THEY HAVE A SOFTWARE GLITCH THAT THEY CAN NOT REPAIR. THIS MEANS THAT OWNERS ARE NOT ABLE TO SAFELY USE THEIR PHONES WHILE IN THEIR CARS. I BELIEVE THAT THERE SHOULD BE A RECALL TO FIX THIS PROBLEM. I PERSONALLY PURCHASED THIS VEHICLE WITH THE KNOWLEDGE THAT I HAD A BLUETOOTH IN IT. I MAKE AND RECEIVE A LOT OF CALLS WHILE IN MY CAR AND I CAN NOT DO THIS SAFELY WITH THE EQUINOX. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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