2018 Chevrolet Equinox Visibility Problems

The contact owns a 2018 Chevrolet Equinox. The contact stated that moisture was leaking from the panoramic sunroof. On multiple occasions, the contact stated that the floor of the vehicle was soaked with moisture upon entering the vehicle. The contact also stated that the vehicle was flooded, and that moisture had accumulated up to the ankles. Moisture was also leaking onto the contact's head from the panoramic sunroof while driving. The vehicle was taken to a dealer on several occasions where attempts to repair the vehicle were performed; however, the failure persisted after each repair. After the latest visit, the contact was informed that mold had grown inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 36,000.

NHTSA ID

11570953

Incident

Jan 28, 2023

Mileage

36,000 mi

The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.

NHTSA ID

11551825

Incident

Jul 1, 2023

The contact owns a 2018 Chevrolet Equinox. The contact stated that the panoramic moon roof failed to operate as needed. The vehicle was taken to an independent mechanic, who was unable to fix the vehicle. The contact was referred to the dealer for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11522832

Incident

Aug 15, 2022

Mileage

80,000 mi

After being in a severe accident w/ another 2018 equinox I purchased a used 2018 equinox w/ 10k miles on it . saved my life 1x - i was happy with the car. In Dec 2019 my front passenger headlight went out. Still under warranty I had the dealer replace the bulb. In late December 2020 my front passenger headlight went out again. I was told it was over $400 to fix. This was "replacing the lightbulb". I decided to purchase my own lightbulb from a reputable source. The problem is not the lightbulb but instead the ballast or the wiring. I have NEVER had to replace a lightbulb in any of my cars before let alone 2 in two years. Chevy told me that I was out of luck because I was 2 weeks after the bulb under warranty was replaced... REALLY? So now I am without a front headlight and not willing to pay to have this repaired since it is obviously a manufacturers defect. Chevy has NOT been helpful and neither has my local dealership. My safety is being put at risk because I can not see 1/2 of the road with 1 headlight. Cars can only see 1/2 of my car oncoming. There have been no warning lights etc.

NHTSA ID

11428176

Incident

Dec 28, 2020

I was driving 55 mph heading to a friends for the weekend with another one of my friends and my dog. It started raining and it was scaring my dog to see the rain drops on the sunroof so I closed the shade. About 15 minutes later there was a loud constant sound almost like a warning so I looked at my dash, radio ect to see what was going on and about 3-5 minutes after the loud constant whining sound started there was a loud boom!! sounded like a bomb or gunshot. I pulled over and got out to look and found a hole in my sunroof. By looking at it you can totally see that the pressure or blast was from the inside as the glass on the sunroof was pushed outward. I took this to a GM dealer and the service manager was rude and kept saying it was from something in the roadway which it was NOT!! The road was clear and it was still light out. Besides what was that sound from then??? This is unsafe and the outcome could have turned out way worse.

NHTSA ID

11427504

Incident

Jul 30, 2021

The contact owns a 2018 Chevrolet Equinox. The contact stated that the driver’s and passenger’s side front seats were designed to be too low which caused a blind spot on the front passenger’s side when the contact was in the front driver’s seat. The contact drove over a flower bed at the park due to the front passenger’s side blind spot visibility issue. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 20,000.

NHTSA ID

11423765

Incident

Jul 4, 2021

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WAS EMITTING AN ABNORMAL ODOR AND SHE WAS HIGHLY ALLERGIC TO MOLD WHICH CAUSED HER CONGESTION. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND INFORMED THE CONTACT TO CONTACT NHTSA SINCE THERE WAS NO RECALL RELATED TO THE DEFROSTER. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11400169

Incident

Mar 8, 2021

Mileage

30,000 mi

THE WIPERS ON THIS CAR HAVE NEVER BEEN RIGHT. I HAD THEM LOOKED AT OCT 2018. NOW THEY STOPPED WORKING COMPLETELY. IF YOU GOOGLE IT, MANY PEOPLE HAVE HAD THE SAME ISSUE SINCE 2000. THIS SHOULD BE A RECALL!

NHTSA ID

11394620

Incident

Jan 30, 2021

Mileage

56,395 mi

THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.

NHTSA ID

11386353

Incident

Oct 2, 2020

Mileage

90,000 mi

SAT 12/05/2020, 0745 HRS. WEATHER: SNOW/SLUSH LOCATION ROUTE1 S/B NORTH ATTLEBORO, MA PROBLEM: WIPERS STOPPED WORKING WHILE DRIVING : WHILE DRIVING TO MERGE ONTO I-295 S, WIPER STOPPED WORKING FOR NO APPARENT REASON, I QUICKLY MADE EMERGENCY STOP RESULTED IN FRONT PASSENGER TIRE GOT BLOWN DUE TO HITTING THE CURB SIDEWAY, THANK GOD I WAS GOING BELOW SPEED LIMIT OR OTHERWISE. I WAS LEFT STRANDED TILL EMERGENCY RESPONDERS GOT THERE AND TOWED MY VEHICLE, I CONSIDER THAT SAFETY ISSUE AND I THANK GOD AND RESPONDERS FOR THEIR HELP I RESEARCHED THE PROBLEM AND I FOUND RECALL FOR OLDER MODELS BUT NOT FOR THIS YEAR OR VIN!

NHTSA ID

11378038

Incident

Dec 5, 2020

Mileage

20,200 mi

WINDSHIELD BECOMES FOGGY EASILY WHEN TEMPERATURE OUTSIDE CHANGES (TOO COLD) BECOMES DIFFICULT TO KEEP IT CLEAR

NHTSA ID

11351976

Incident

Aug 29, 2020

USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT

NHTSA ID

11230836

Incident

Feb 9, 2019

Mileage

6,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE PASSENGER SIDE WINDSHIELD EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.

NHTSA ID

11210622

Incident

May 23, 2019

Mileage

21,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE SUN ROOF SHADE CLIP FRACTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO RANDY MARION CHEVROLET BUICK CADILLAC (220 W PLAZA DR, MOORESVILLE, NC, (866) 906-8109) WHERE IT WAS DIAGNOSED THAT THE SHADE CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,500.

NHTSA ID

11202901

Incident

Feb 1, 2019

Mileage

17,500 mi

FRONT WINDSHIELD STARTING A CENTER LINE CRACK.

NHTSA ID

11093677

Incident

May 3, 2018

Mileage

1,900 mi

DRIVER SIDE MIRROR CAMERA FLICKERS AND GOES BLACK. TOOK IT TO DEALER ON OCTOBER 14, 2017 AND WAS INFORMED THAT A NEW MIRROR NEEDED TO BE ORDERED. AS OF THIS WRITING, NOVEMBER 15, 2017 THE PART IS ON BACK ORDER AND THERE IS NO ESTIMATED TIME OF DELIVERY. TO ME THIS IS A SERIOUS PROBLEM WHEN PARTS FOR A NEW CAR ARE NOT AVAILABLE AND A SAFETY PROBLEM SINCE THE CAMERA IS NOT FUNCTIONING.

NHTSA ID

11046413

Incident

Oct 1, 2017

Mileage

4,250 mi