RoadVitals

1997 Chevrolet Explorer Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 29, 2003
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 1, 1999

What this page shows

Our database holds 9 NHTSA owner-reported complaints for the 1997 Chevrolet Explorer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–9 of 9

Engine
Filed May 29, 2003

WHILE DRIVING AT 20MPH ENGINE SHUTDOWN, FORCING VEHICLE TO PULL OFF THE ROAD. CRANKSHAFT BROKE INSIDE ENGINE. DEALER NOTIFIED NOTHING THEY COULD DO. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
10021842
Incident
May 29, 2003
Driver assistance
Filed Jan 14, 2003
Crash reported

VEHICLE SUDDEN ACCELERATED OUT OF CONTROL, RESULTING IN CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE.*JB

NHTSA ID
10003831
Incident
Jan 3, 2003
Transmission
Filed Jul 30, 2002

CONSUMER HAD TO REPLACE TRANSMISSION ON 5 DIFFERENT OCCASIONS. DEALER HAS BEEN NOTIFIED; HOWEVER UNABLE TO SOLVE PROBLEM.*AK

NHTSA ID
8015159
Interior & seats
Filed May 9, 2002

COURTESY LAMP IN VEHICLE STAYS ON, AND IS UNABLE TO TURN IT OFF.*AK

NHTSA ID
8009544
Incident
May 6, 2002
Exterior lightingTires & wheels
Filed Aug 7, 2000

MY WIFE AND I WERE DRIVING ON I 75 IN FLORIDA GOING ABOUT 60MPH ON EASTER SUNDAY 2000(1997 FORD EXPLORER XLT). WITHOUT ANY WARNING THE BACK PASSENGER SIDE TIRE BLEW OUT. THE CAR PULLED SUDDENLY TO THE RIGHT, I MANAGED TO GAIN CONTROL OF THE VEHICAL AND STOP IT IN THE MIDDLE OF THE ROAD. THE TIRE DID $2800($500 DEDUCTABLE) IN DAMAGE TO THE VEHICAL. THE TRED PEELED OFF OF THE TIRE AND BENT THE REAR FENDER UNDER THE CAR. IT ALSO BROKE THE REAR TAIL LIGHT AND SCRATCHED THE PAINT. A CLAIM WAS FILED WITH NATIONWIDE INS. AND WITH FORD MOTOR CREDIT.( DOT NUMBER: TIRE SIZE: 235/75 )

NHTSA ID
726889
Incident
Apr 23, 2000
Steering
Filed Jun 7, 2000

WHEN TURNING THE STEERING FEELS LIKE IT CAME LOOSE AND THE WHEEL TURNS FREE. THIS HAPPENS FOR A SPLIT SECOND THEN THE POWER STEERING TAKES HOLD AGAIN. *AK

NHTSA ID
723703
Driver assistance
Filed Apr 10, 2000

WHILE DRIVING ACCELERATOR PEDAL ANCHOR SEPARATED FROM FIREWALL, CAUSING THE VEHICLE TO IDLE AND NOT ACCELERATE. DEALER HAS BEEN NOTIFIED. *AK

NHTSA ID
859996
Incident
Apr 8, 2000
EngineExterior lighting
Filed Feb 1, 1999

TEMPREATURE AND DIRECTIONAL GUAGE FAILED. YH

NHTSA ID
608728
Transmission
Filed Feb 1, 1999

CLUTCH SLAVE CYLINDER BECAME NOISY. YH

NHTSA ID
607401

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .