1997 Chevrolet Explorer Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Chevrolet Explorer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting218.2%
- Engine218.2%
- Driver assistance218.2%
- Transmission218.2%
- Steering19.1%
- Interior & seats19.1%
- Tires & wheels19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY WIFE AND I WERE DRIVING ON I 75 IN FLORIDA GOING ABOUT 60MPH ON EASTER SUNDAY 2000(1997 FORD EXPLORER XLT). WITHOUT ANY WARNING THE BACK PASSENGER SIDE TIRE BLEW OUT. THE CAR PULLED SUDDENLY TO THE RIGHT, I MANAGED TO GAIN CONTROL OF THE VEHICAL AND STOP IT IN THE MIDDLE OF THE ROAD. THE TIRE DID $2800($500 DEDUCTABLE) IN DAMAGE TO THE VEHICAL. THE TRED PEELED OFF OF THE TIRE AND BENT THE REAR FENDER UNDER THE CAR. IT ALSO BROKE THE REAR TAIL LIGHT AND SCRATCHED THE PAINT. A CLAIM WAS FILED WITH NATIONWIDE INS. AND WITH FORD MOTOR CREDIT.( DOT NUMBER: TIRE SIZE: 235/75 )
TEMPREATURE AND DIRECTIONAL GUAGE FAILED. YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING AT 20MPH ENGINE SHUTDOWN, FORCING VEHICLE TO PULL OFF THE ROAD. CRANKSHAFT BROKE INSIDE ENGINE. DEALER NOTIFIED NOTHING THEY COULD DO. PLEASE PROVIDE FURTHER INFORMATION.*AK
TEMPREATURE AND DIRECTIONAL GUAGE FAILED. YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE SUDDEN ACCELERATED OUT OF CONTROL, RESULTING IN CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE.*JB
WHILE DRIVING ACCELERATOR PEDAL ANCHOR SEPARATED FROM FIREWALL, CAUSING THE VEHICLE TO IDLE AND NOT ACCELERATE. DEALER HAS BEEN NOTIFIED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
CONSUMER HAD TO REPLACE TRANSMISSION ON 5 DIFFERENT OCCASIONS. DEALER HAS BEEN NOTIFIED; HOWEVER UNABLE TO SOLVE PROBLEM.*AK
CLUTCH SLAVE CYLINDER BECAME NOISY. YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHEN TURNING THE STEERING FEELS LIKE IT CAME LOOSE AND THE WHEEL TURNS FREE. THIS HAPPENS FOR A SPLIT SECOND THEN THE POWER STEERING TAKES HOLD AGAIN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
COURTESY LAMP IN VEHICLE STAYS ON, AND IS UNABLE TO TURN IT OFF.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MY WIFE AND I WERE DRIVING ON I 75 IN FLORIDA GOING ABOUT 60MPH ON EASTER SUNDAY 2000(1997 FORD EXPLORER XLT). WITHOUT ANY WARNING THE BACK PASSENGER SIDE TIRE BLEW OUT. THE CAR PULLED SUDDENLY TO THE RIGHT, I MANAGED TO GAIN CONTROL OF THE VEHICAL AND STOP IT IN THE MIDDLE OF THE ROAD. THE TIRE DID $2800($500 DEDUCTABLE) IN DAMAGE TO THE VEHICAL. THE TRED PEELED OFF OF THE TIRE AND BENT THE REAR FENDER UNDER THE CAR. IT ALSO BROKE THE REAR TAIL LIGHT AND SCRATCHED THE PAINT. A CLAIM WAS FILED WITH NATIONWIDE INS. AND WITH FORD MOTOR CREDIT.( DOT NUMBER: TIRE SIZE: 235/75 )
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .