RoadVitals

2003 Chevrolet Express 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Oct 21, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 14, 2007

What this page shows

Our database holds 18 NHTSA owner-reported complaints for the 2003 Chevrolet Express 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–18 of 18

Body & structure
Filed Oct 21, 2016

HINGES BROKE; DOORS ARE UNSAFE.

NHTSA ID
10917814
Incident
Jun 6, 2013
Fuel system
Filed Dec 21, 2015

CORRODED AND LEAKING FUEL FILLER NECK. FOOLISH DESIGN INVOLVING DISSIMILAR METALS HELD IN CONTACT AND SURROUNDED WITH A CONDUIT WHICH HOLDS WATER AND ROAD SALT. DESIGN IS DESTINED FOR FAILURE. GM HAS A PARTIAL RECALL FOR THE SNOW BELT. SUCH A FOOLISH DESIGN SHOULD BE FIXED EVERYWHERE AS IT IS JUST A MATTER OF TIME UNTIL FAILURE.

NHTSA ID
10811420
Incident
Dec 21, 2015
Mileage
124,000 mi
Body & structure
Filed Aug 13, 2015

THE PASSENGER SIDE SWING DOORS ARE VERY HARD TO OPEN AND SHUT AND THE DRIVERS SIDE SWING DOORS ARE IN THE INITIAL STAGE OF THIS. THE PASSENGER SWING DOOR THAT IS FIRST TO OPEN (RIGHT) DOES NOT WANT TO OPEN AND DOESN'T WANT TO SHUT. I HAVE TO FORCE IT. THE SECOND DOOR (LEFT) IS GETTING WORSE AS WELL. THIS IS CAUSING THE INTERIOR LIGHT PIN IN THE DOOR JAM TO NOT PUSH IN ALL THE WAY, THEREFORE; THE LIGHTS WILL NOT SHUT OFF.

NHTSA ID
10748421
Incident
Aug 3, 2015
Mileage
133,000 mi
Fuel system
Filed Aug 26, 2014

TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500 VAN. THE CONTACT STATED THAT WHEN FUELING THE VEHICLE, FUEL SPRAYED FROM THE FILLER NECK. THE DEALER DIAGNOSED THAT FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

NHTSA ID
10628404
Incident
Jul 1, 2014
Mileage
107,000 mi
Fuel system
Filed Jan 17, 2013

TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT FUEL WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN AND THE MECHANIC ADVISED THAT THE RETURN AND DELIVERY FUEL LINES WOULD HAVE TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

NHTSA ID
10493335
Incident
Nov 15, 2012
Mileage
148,000 mi
Fuel system
Filed May 22, 2012

ON A FEW OCCASIONS PRIOR TO LOCATING A LEAK, I NOTICED A GASOLINE SMELL. FINALLY WHEN FILLING EARLIER THIS MONTH, I SAW A LOT OF LEAKING COMING OUT OF THE FUEL FILLER TUBE, BETWEEN THE METAL TUBE AND THE PLASTIC COVER SURROUNDING THE TUBE. WHEN I GOT HOME, I CUT OFF THE PLASTIC TUBE ABOUT HALFWAY AND FOUND A STATIC WIRE RUNNING THE LENGTH OF THE TUBE. EVERYWHERE, WHERE THIS WIRE TOUCHED TO METAL PIPE, IT WAS CORRODED COMPLETELY THROUGH. THE STATIC WIRE IS OF A DIFFERENT MATERIAL AND WAS NOT CORRODED. PRESENTLY I HAVE WRAPPED THE TUBE WITH A GASOLINE RESISTANT TAPE. BUT, I WILL HAVE TO REPLACE THE TUBE SOON. THE LOCAL DEALERSHIP HAS QUOTED APPROX. $241.00 WITHOUT INSTALLATION. ARE THERE OTHER INSTANCES LIKE THIS AND IS THERE A RECALL I'M NOT AWARE OF. THANK YOU FOR YOUR TIME. *TR

NHTSA ID
10459328
Incident
May 1, 2012
Mileage
162,000 mi
Fuel system
Filed Apr 1, 2012

FOR SOMETIME, THERE WAS A SMELL OF GASOLINE WHEN FILLING THIS VAN, WHICH I JUST ATTRIBUTED TO A VAPOR RELEASE WHEN THE TANK WAS FULL. RECENTLY, I NOTICE GAS LEAKING UNDER THE VAN WHEN FILLING AT THE GAS STATION. THE GAS LEAKS IN AND AROUND THE BRAKE LINES. THIS VAN IS A 2003 CHEVROLET EXPRESS 1500 WITH LEFT HAND DOOR OPTION. THIS IS MY FAMILY VEHICLE AND IN RESEARCHING THIS PROBLEM FURTHER, I UNDERSTAND IT TO BE A KNOWN PROBLEM AND A DESIGN FLAW, WHERE THE FUEL FILL HOSE RUSTS. THIS NEEDS A RECALL WITH IMMEDIATE ATTENTION. *TR

NHTSA ID
10453725
Incident
Mar 31, 2012
Fuel system
Filed Jan 30, 2012

I WAS REFUELING MY VAN AND GAS STARTED POURING OUT FROM THE BOTTOM. AFTER LOOKING I DISCOVERED THE FUEL FILLER NECK WAS RUSTED THRU. THE VAN ONLY HAS 64K MILES. I REPLACED IT MYSELF AT THIS TIME. THERE WAS NO COLLISION DAMAGE....SIMPLY HEAVY CORROSION. *TT

NHTSA ID
10445925
Incident
Jan 19, 2012
Fuel system
Filed Jan 9, 2012

TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT AFTER REFUELING, HE NOTICED AN OVERPOWERING FUEL ODOR. THE CONTACT FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING AND RUSTED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THE CONTACT THAT THE GASOLINE FILLER TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 02/13/12

NHTSA ID
10443143
Incident
Sep 1, 2011
Mileage
64,000 mi
Fuel system
Filed Jul 17, 2011

GAS FILLER TUBE RUSTED THROUGH AND GASOLINE LEAKED EVERY TIME I REFUELED. THIS WAS NOT A SMALL HOLE. THE METAL ON THE WHOLE TUBE BROKE DOWN CAUSING FUEL TO LEAK AND CREATING A FIRE HAZARD. UPDATED 08/11/11 *BF UPDATED 3/08/2012 *LN *TR

NHTSA ID
10413214
Incident
Jul 10, 2010
Mileage
63,000 mi
Seat belts
Filed Jul 17, 2011

DRIVERS SEAT BELT BECAME STUCK AND I HAD TO LIMBO TO GET OUT OF MY EXPRESS CONVERSION VAN. I HAD TO BAG ON IT TO MAKE IT RELEASE. IT DOESN'T LATCH ANYMORE AND I NEED TO REPLACE THE BOTTOM SECTION. *TR

NHTSA ID
10413213
Incident
Jul 16, 2011
Mileage
73,850 mi
Fuel system
Filed Sep 3, 2010

FUEL LEAKING FROM FUEL TANK FILLER TUBE WHEN FILLING GAS TANK. *TR

NHTSA ID
10353717
Incident
Sep 3, 2010
Mileage
92,464 mi
Interior & seats
Filed Jan 15, 2009

SEAT BACK OF DRIVERS SEAT FAILED AND NOW SEAT WILL NOT STAY IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT INVOLVED IN A COLLISION AND THIS OCCURED WHILE DRIVING. *TR

NHTSA ID
10255155
Incident
Dec 18, 2008
Mileage
69,000 mi
Engine
Filed Sep 9, 2008

TL*THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. ON SEPTEMBER 7, 2008, THE CONTACT STARTED THE VEHICLE AND HEARD A KNOCKING SOUND. THE SOUND ORIGINATED FROM THE ENGINE AND PERSISTED THROUGHOUT THE DAY. HE CHECKED THE OIL AND NOTICED THAT THERE WAS ONLY ONE QUART. HE PLACED MORE OIL IN THE VEHICLE. THE FAILURE DID NOT PREVENT HIM FROM ACCELERATING. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS INFORMED THAT THE LIFTERS AND PUSH RODS WERE DEFECTIVE, WHICH CAUSED THE ENGINE TO FAIL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,000.

NHTSA ID
10241601
Incident
Sep 7, 2008
Mileage
138,000 mi
Interior & seatsSeat belts
Filed Jul 5, 2008
1 injury reported

(1)SEAT BELT WILL NOT LATCH. SEATBELT LATCH OPENS WITHOUT WARNING. (2)THE SIDE CARGO DOOR HINGES ARE FAULTY AND HARD TO OPEN. OPENS WITHOUT WARNING. *TR

NHTSA ID
10233227
Incident
Jun 28, 2008
Mileage
134,089 mi
Electrical
Filed Feb 24, 2008
Fire reported

AT 4:30 A.M. ON THE MORNING OF FEB 13 2008 WAS AWOKE TO FLAMES FLICKERING ON BEDROOM WALL IT WAS MY 2003 REGENCY CONVERSION VAN GOING UP IN SMOKE NO APPARENT REASON BUT IT DID START IN THE FUSE BOX AREA MAYBE THE SAME ISSUE AS THE HORN PROBLEM THE WEEK BEFORE HAD THE SAME PROBLEM OF HORN GOING OFF IN THE MIDDLE OF THE NIGHT BUT THERE WAS NO FIRE AT THAT TIME. *TR

NHTSA ID
10219006
Incident
Feb 13, 2008
Mileage
40,270 mi
Steering
Filed Aug 19, 2007

DURING ROUTINE MAINTENANCE OF MY 2003 CHEVY EXPRESS VAN, I NOTICED THAT BOTH INNER TIE RODS HAVE EXCESSIVE END PLAY IN THEM, LEFT INNER AND RIGHT INNER. I DO NOT BELIEVE THIS IS A NORMAL WEAR PROBLEM AND IS A VERY DANGEROUS CONCERN. *TR

NHTSA ID
10200054
Incident
Aug 17, 2007
Mileage
53,000 mi
Electrical
Filed Aug 14, 2007
Fire reported

TL*THE CONTACT CALLED REGARDING A 2003 CHEVROLET EXPRESS 1500. THE CONTACT IS THE PHYSICAL DAMAGE INSPECTOR FOR AN INSURANCE COMPANY. HE STATED THAT THE VEHICLE WAS PARKED WHEN THE HORN BEGAN TO SOUND. HE STATED THAT THE HORN IS ALSO USED AS AN INTRUDER ALARM. SHORTLY AFTER, FLAMES BEGAN TO RISE FROM THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS NOT A WARRANTY RELATED FAILURE. THE DEALER ALSO STATED THAT THE WIRE THAT RUNS FROM THE HORN RELAY TO THE ACTUAL HORN IN THE STEERING WHEEL COLUMN SUPER HEATED, WHICH CAUSED THE FIRE. A POLICE REPORT WAS FILED. THE PURCHASE DATE AND MILEAGES WERE UNKNOWN. RETURN USPS, MADE 2ND ATTEMPT 08/04/07 FAILED. *BF

NHTSA ID
10199531
Incident
Jul 23, 2007

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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