FUEL SYSTEM, GASOLINE
2003 Chevrolet Express 1500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 18 NHTSA owner-reported complaints for the 2003 Chevrolet Express 1500, most frequently naming the fuel system, electrical and body & structure categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 89 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2007 | 2 | 2 |
| Feb 2008 | 1 | 3 |
| Jul 2008 | 1 | 4 |
| Sep 2008 | 1 | 5 |
| Jan 2009 | 1 | 6 |
| Sep 2010 | 1 | 7 |
| Jul 2011 | 2 | 9 |
| Jan 2012 | 2 | 11 |
| Apr 2012 | 1 | 12 |
| May 2012 | 1 | 13 |
| Jan 2013 | 1 | 14 |
| Aug 2014 | 1 | 15 |
| Aug 2015 | 1 | 16 |
| Dec 2015 | 1 | 17 |
| Oct 2016 | 1 | 18 |
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system947.4%
- Electrical210.5%
- Body & structure210.5%
- Interior & seats210.5%
- Seat belts210.5%
- Engine15.3%
- Steering15.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Fuel Filler Pipe Corrosion/Leakage
On August 7, 2012 General Motors (GM) notified the Office of Defects Investigation (ODI) that it will conduct a safety related recall for model year (MY) 2003-2004 Chevrolet Express and GMC Savana vehicles.The recall affects vehicles equipped with a left side cargo door and that were originally sold or currently registered in the corrosion or salt-belt states of Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. Dealers are to install a new fuel filler neck. Consumer notification letters will be sent in early October 2012, when sufficient parts are available. ODI has received 12 complaints alleging unique incidents of fuel leakage during refueling of a subject vehicle. Eleven of the complaints occurred on Chevrolet Express vans, and 1 of the complaints involved a GMC Savana. All vehicles were equipped with the left side cargo door option. For vehicles so equipped, water and road debris can become trapped in the protective conduit that covers the fuel filler pipe and may subsequently cause the pipe to corrode. If the corrosion creates a significant perforation in the pipe, fuel may leak onto the ground while refueling the vehicle. An illuminated Check Engine light (on some vehicles) or the presence of fuel odor may also act as precursors to fuel leakage. Fuel in the presence of an ignition source could cause a fire to occur. In their response to ODI's information request, GM reported 24 owner reports and 1 field report alleging fuel filler pipe failure/corrosion in the subject vehicle population. Six additional records were also provided that included the replacement of the fuel filler pipe, however not enough information existed to determine a relation to the alleged problem. After further review of the reports, ODI determined that a total of 27 individual GM reports were related to filler pipe corrosion. The complaints received from both ODI and GM primarily occurred in the corrosion states. During the investigation, the scope of the subject vehicle population was expanded to include MY 2004 Express vans, and MY 2003 and 2004 GMC Savana vans (with V6 engines) also equipped with left hand side door options, since the Savana vans also utilize the same, or substantially similar fuel filler pipe configuration. GM subsequently modified the design of the fuel filler pipe on vehicles equipped with side doors to correct the corrosion concern, so these vehicles do not have the defect issue.The affected vehicle population shown above reflects the total number of vehicles registered in the salt-belt states listed in GM's defect information report (DIR). Prior to the safety recall announcement, GM had issued a special coverage adjustment for vehicles in these states, during which a total of 771 repairs were made. Accordingly the vehicle population noted in the DIR reflects that of the remaining vehicle population.The investigation is closed based on GM's announcement of safety recall 12V388. The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10463398, 10459328, 10456403, 10453725, 10445925, 10443143, 10441615, 10413568, 10413214, 10411911, 10353717, 10259377.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
HINGES BROKE; DOORS ARE UNSAFE.
- NHTSA ID
- 10917814
- Incident
- Jun 6, 2013
CORRODED AND LEAKING FUEL FILLER NECK. FOOLISH DESIGN INVOLVING DISSIMILAR METALS HELD IN CONTACT AND SURROUNDED WITH A CONDUIT WHICH HOLDS WATER AND ROAD SALT. DESIGN IS DESTINED FOR FAILURE. GM HAS A PARTIAL RECALL FOR THE SNOW BELT. SUCH A FOOLISH DESIGN SHOULD BE FIXED EVERYWHERE AS IT IS JUST A MATTER OF TIME UNTIL FAILURE.
- NHTSA ID
- 10811420
- Incident
- Dec 21, 2015
- Mileage
- 124,000 mi
THE PASSENGER SIDE SWING DOORS ARE VERY HARD TO OPEN AND SHUT AND THE DRIVERS SIDE SWING DOORS ARE IN THE INITIAL STAGE OF THIS. THE PASSENGER SWING DOOR THAT IS FIRST TO OPEN (RIGHT) DOES NOT WANT TO OPEN AND DOESN'T WANT TO SHUT. I HAVE TO FORCE IT. THE SECOND DOOR (LEFT) IS GETTING WORSE AS WELL. THIS IS CAUSING THE INTERIOR LIGHT PIN IN THE DOOR JAM TO NOT PUSH IN ALL THE WAY, THEREFORE; THE LIGHTS WILL NOT SHUT OFF.
- NHTSA ID
- 10748421
- Incident
- Aug 3, 2015
- Mileage
- 133,000 mi
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500 VAN. THE CONTACT STATED THAT WHEN FUELING THE VEHICLE, FUEL SPRAYED FROM THE FILLER NECK. THE DEALER DIAGNOSED THAT FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
- NHTSA ID
- 10628404
- Incident
- Jul 1, 2014
- Mileage
- 107,000 mi
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT FUEL WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN AND THE MECHANIC ADVISED THAT THE RETURN AND DELIVERY FUEL LINES WOULD HAVE TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
- NHTSA ID
- 10493335
- Incident
- Nov 15, 2012
- Mileage
- 148,000 mi
ON A FEW OCCASIONS PRIOR TO LOCATING A LEAK, I NOTICED A GASOLINE SMELL. FINALLY WHEN FILLING EARLIER THIS MONTH, I SAW A LOT OF LEAKING COMING OUT OF THE FUEL FILLER TUBE, BETWEEN THE METAL TUBE AND THE PLASTIC COVER SURROUNDING THE TUBE. WHEN I GOT HOME, I CUT OFF THE PLASTIC TUBE ABOUT HALFWAY AND FOUND A STATIC WIRE RUNNING THE LENGTH OF THE TUBE. EVERYWHERE, WHERE THIS WIRE TOUCHED TO METAL PIPE, IT WAS CORRODED COMPLETELY THROUGH. THE STATIC WIRE IS OF A DIFFERENT MATERIAL AND WAS NOT CORRODED. PRESENTLY I HAVE WRAPPED THE TUBE WITH A GASOLINE RESISTANT TAPE. BUT, I WILL HAVE TO REPLACE THE TUBE SOON. THE LOCAL DEALERSHIP HAS QUOTED APPROX. $241.00 WITHOUT INSTALLATION. ARE THERE OTHER INSTANCES LIKE THIS AND IS THERE A RECALL I'M NOT AWARE OF. THANK YOU FOR YOUR TIME. *TR
- NHTSA ID
- 10459328
- Incident
- May 1, 2012
- Mileage
- 162,000 mi
FOR SOMETIME, THERE WAS A SMELL OF GASOLINE WHEN FILLING THIS VAN, WHICH I JUST ATTRIBUTED TO A VAPOR RELEASE WHEN THE TANK WAS FULL. RECENTLY, I NOTICE GAS LEAKING UNDER THE VAN WHEN FILLING AT THE GAS STATION. THE GAS LEAKS IN AND AROUND THE BRAKE LINES. THIS VAN IS A 2003 CHEVROLET EXPRESS 1500 WITH LEFT HAND DOOR OPTION. THIS IS MY FAMILY VEHICLE AND IN RESEARCHING THIS PROBLEM FURTHER, I UNDERSTAND IT TO BE A KNOWN PROBLEM AND A DESIGN FLAW, WHERE THE FUEL FILL HOSE RUSTS. THIS NEEDS A RECALL WITH IMMEDIATE ATTENTION. *TR
- NHTSA ID
- 10453725
- Incident
- Mar 31, 2012
I WAS REFUELING MY VAN AND GAS STARTED POURING OUT FROM THE BOTTOM. AFTER LOOKING I DISCOVERED THE FUEL FILLER NECK WAS RUSTED THRU. THE VAN ONLY HAS 64K MILES. I REPLACED IT MYSELF AT THIS TIME. THERE WAS NO COLLISION DAMAGE....SIMPLY HEAVY CORROSION. *TT
- NHTSA ID
- 10445925
- Incident
- Jan 19, 2012
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.