RoadVitals

2000 Chevrolet Express 1500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 18, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2000 Chevrolet Express 1500, most frequently naming the body & structure, interior & seats and electrical categories. 1 safety recall has been issued covering this model year; and 55 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure333.3%
  • Interior & seats333.3%
  • Electrical222.2%
  • Other / unspecified111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 18, 2014

TL* THE CONTACT OWNS A 2000 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT THE IGNITION FAILED TO START WITH SEVERAL ATTEMPTS, HOWEVER AFTER WAITING FIFTEEN MINUTES THE VEHICLE BEGAN TO OPERATE NORMALLY. THE VEHICLE WOULD ALSO STALL UNEXPECTEDLY WHEN DRIVING AND THEN RESTART. THE FAILURE RECURRED NUMEROUS TIMES. A CERTIFIED MECHANIC REPLACED THE PASS-LOCK SECURITY SYSTEM. IN ADDITION, THE DEALER REPLACED THE IGNITION SWITCH. THE FAILURE NO LONGER PERSISTED AFTER BOTH REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 05/19/14 MA UPDATED 05/28/2014 *JS

NHTSA ID
10573032
Incident
Apr 28, 2011
Mileage
58,000 mi
Interior & seats
Filed Apr 6, 2010

DRIVER SEAT SUPPORT BRACKET CRACKS CAUSING SEAT TOO EITHER SLIP FORWARD OR BACKWARD. I HAVE REPLACED IT SEVERAL TIMES, CRACKS AT BASE OF SUPPORT HINGE. *TR

NHTSA ID
10324125
Incident
Sep 10, 2009
Body & structure
Filed May 27, 2008

WE OWN BOTH A 1998 AND 2000 EXPRESS VAN AND WE HAVE A PROBLEM WITH BOTH OF THEM WITH REGARDS TO THE SIDE PASSENGER DOORS (THE 'DOUBLE' DOORS). WE HAVE HAD A DEALER DRILL HOLES IN THE HINGES TO LUBRICATE THEM AS THEY SEIZE UP AND BECOME VERY HARD TO OPEN AND CLOSE. THIS IS JUST A TEMPORARY AND EVENTUALLY AN INEFFECTIVE FIX. I BELIEVE THIS IS A SAFETY HAZARD AS WE HAVE 6 CHILDREN OF WHICH 3 HAVE TO SIT IN THE BACK SEAT AND IF THERE WERE TO BE AN EMERGENCY WE WOULDN'T BE ABLE TO GET THE LEFT DOOR OPEN TO GET THE KIDS OUT FASTER. *TR

NHTSA ID
10228933
Incident
Jun 25, 2007
Interior & seatsOther / unspecified
Filed Feb 15, 2008

THE DRIVERS SEAT ON 2000 CHEVROLET EXPRESS VAN IS BECOMING DETACHED FROM THE BASE. THIS IS CAUSING THE SEAT TO UNEXPECTEDLY MOVE WHEN TURNING OR STOPPING. THE SEAT IS DETACHED IN THE REAR OF THE BASE AND ACTUALLY SWIVELS UP TOWARDS THE STEERING WHEEL. THERE IS CONCERN THAT THE SEAT WILL UNEXPECTEDLY MOVE CAUSING THE OPERATOR TO LOSE CONTROL OF THE VEHICLE. IN AN EFFORT TO RECTIFY THE SEAT PROBLEM I ATTEMPTED TO CONTACT THE MAKER OF THE SEAT. IT WAS VERY DIFFICULT TO OBTAIN A REPLACEMENT AS PHONE MESSAGES AND E-MAILS WERE NOT RETURNED. THE SEAT DECAL AT THE BASE STATES THE SEAT WAS MANUFACTURED BY ATWOOD MOBILE PRODUCTS. AFTER FINALLY RECEIVING AN ANSWER FROM THEM, THEY STATED THE SEAT BASE IS AT FAULT AND WAS MANUFACTURED BY LLEBROC INDUSTRIES (817-831-6261). THE PICTURES I TOOK WERE SENT TO LLEBROC AND THEY ADVISED THE COMPLETE SEAT BASE MUST BE REPLACED. I PURCHASED THE SEAT BASE AT COST OF $245.00. THE BASE SENT APPEARS TO BE THE SAME AS THE BASE THAT CAME WITH THE VEHICLE. THE CLIPS THAT HOLD THE SEAT TO THE BASE ARE THIN PIECES OF METAL THAT ARE PRONE TO FAILURE AGAIN. I HAVE CONCERN THAT THESE MAY FAIL MUCH LIKE THE ORIGINAL HAD FAILED. I HAVE PICTURES OF THE BROKEN SEAT THAT MAY BE SENT IF THAT IS NECESSARY. *TR

NHTSA ID
10218123
Incident
Oct 15, 2007
Mileage
100,000 mi
Body & structure
Filed Dec 12, 2007

I HAVE A 2000 CHEVY EXPRESS 1500 VAN. THE SIDE DOORS HAVE BECOME INCREASING HARD TO OPEN AND SHUT. FINALLY ONE DAY THEY WOULD NOT CLOSE AND THE DOOR APPEARS TO BE WARPED OR OUT OF ALIGNMENT. AFTER TAKING THE VAN TO A BODY SHOP THEY TOLD ME THE HINGE PINS ON THE DOORS HAVE SEIZED UP AND THERE IS NO WAY TO LUBRICATE THEM. HE SAID THE REPAIR IS ABOUT $1,000 TO REPAIR THE DOOR WHICH INVOLVES CUTTING OFF THE OLD HINGES AND WELDING ON EW ONES. THE BODY SHOP SAID THIS IS A COMMON FAILURE THAT GM IS AWARE OF BUT WILL NOT CHANGE, FIX OR STAND BEHIND IF OUT OF WARRANTY. I FEEL THIS IS UNACCEPTABLE AND THAT GM EVEN THOUGH THEY KNOW THEY HAVE A PROBLEM CONTINUES TO MANUFACTURE A FAULTY PART. I SEEK REIMBURSEMENT FOR MY REPAIR COSTS. *TR

NHTSA ID
10211590
Incident
Dec 1, 2007
Mileage
111,000 mi
Body & structureElectricalInterior & seats
Filed Aug 13, 2007

THERE ARE 3 DOORS ON THE PASSENGER SIDE THE ONE THAT HAS THE 2 DOORS FOR THE PEOPLE IN THE BACK TO GET OUT THAT THE DOOR WITH THE HANDLE THAT IS IN THE INSIDE WILL OPEN BUT SCRAPES THE OUTER METAL FRAME. THIS DOOR DID OPEN AND WORK FULLY UNTIL ONE DAY AND I DON'T KNOW WHAT HAPPEN I WANTED TO OPEN IT AND IT WOULDN'T OPEN. I DIDN'T WANT TO FORCE IT NOR KNOCK ANY MORE PAINT OFF. I DON'T KNOW IF IT IS THE HINGE ITSELF OR SOMETHING ELSE.WHEN I BOUGHT IT IN 1999 DON'T KNOW HOW LONG IT WAS BUT MARK 3 WENT OUT OF BUSINESS SO I DON'T KNOW IF THERE WAS A RECALL OR NOT . ALSO WHEN THE T.V AND VCR ARE ON OR JUST THE T.V. IS ON IT WILL ONLY PLAY FOR ABOUT 30 MINUTES BEFORE IT WILL KICK OFF AND EVERYTHING WILL NOT WORK INCLUDING READING LIGHTS AND TV AND VCR. THERE IS A RELAY SWITCH TO RESET IT AND THEN IT WILL WORK. I WENT TO DEALER AND THEY TOLD ME ABOUT 400 BUCKS TO REPAIR IT . THEY DIDN'T KNOW WHAT THE PROBLEM COULD BE. THIS PART IS BELOW THE HEADUNIT THAT IS IN BACK OF THE DRIVERS SIDE ON THE CONSOLE. IT IS FOR THE PEOPLE IN THE BACK CAN LISTEN TO MUSIC OR PLAY VIDEO GAMES IF INTENDED TO DO SO. *TR

NHTSA ID
10199355
Incident
Jul 1, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 1500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014100046.9
2013000
2012200
2011320
2010400
2009500
2008900
2007510
2006500
2005101043.9
2004121041.2
2003181147.7
2002101030.1
2001510
2000Viewing610
1999410
1998000
1997000
1996400

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.