RoadVitals

2002 Chevrolet Express Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 5, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 55 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Chevrolet Express submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Aug 5, 2018

THE SIDE HINGES SEIZE UP AND BREAK. IT THROWS THE DOOR ALIGNMENT OFF AND I AM NO LONGER ABLE TO COMPLETELY CLOSE THE FRONT SIDE DOOR AND IT KEEPS THE PASSENGER DOOR FROM OPENING ALSO. THIS IS A CONTINUEING PROBLEM CHEVROLET HAS WITH THEIR EXPRESS VANS. IT IS A DESIGN PROBLEM AND ALSO CHEAP MATERIALS CAUSED IT TO RUST AND SEIZE UP AND THEN BREAK THE HINGE, THE HINGE IS WELDED ON. VERY EXPENSIVE TO HAVE REPARED. IT IS DANGEROUS AS PEOPLE CAN NOT GET OUT OF THE VAN. CHEVROLET NEEDS TO OFFER AN INEXPENSIVE FIX FOR THIS.

NHTSA ID
11115830
Incident
Jul 1, 2018
Mileage
62,000 mi
Body & structureVisibility
Filed Aug 8, 2015

WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.

NHTSA ID
10747178
Incident
Jul 21, 2015
Mileage
130,000 mi
Body & structure
Filed Jun 11, 2007

ONE OF THE HINGES TO THE DOUBLE SIDE DOORS ON THE FULL SIZE 2002 CHEVROLET EXPRESS BROKE OFF TODAY. *AK

NHTSA ID
10192947
Incident
Jun 11, 2006
Mileage
34,820 mi
Body & structure
Filed Jan 11, 2005

FRONT DOORS DO NOT CLOSE TIGHTLY. SEVERE ROAD/WIND NOISE AT NORMAL HIGHWAY SPEEDS. NOISE WORSENED ON OUTSIDE DOOR WHEN TURNING (TURN TO RIGHT - LEFT DOOR NOISE INCREASES). I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR ATTACHMENT MECHANISM. PROBLEM EXISTED SINCE VEHICLE WAS NEW, BUT BECOMES MORE PRONOUNCED WITH TIME.*AK

NHTSA ID
10106134
Incident
Sep 30, 2002
Body & structure
Filed Mar 1, 2004

RIGHT FRONT TIRE IS WEARING OFF ON OUTER EDGE OF TIRE. INSIDE DEPTH IS 8/32 OUTSIDE DEPTH IS 3/32, WITH ONLY APPROXIMATELY 8000 MILES ON TIRE. GOING ON THIRD SET OF TIRES WITH ONLY 17,000 ON IT. TOOK IT TO DEALER TWICE, DOES NOT KNOW WHAT IS WRONG WITH IT. 2002 EXPRESS COMMERCIAL CUTAWAY-12000 GVW. *AK

NHTSA ID
10060108
Incident
Mar 1, 2004
Mileage
8,800 mi
Body & structure
Filed Feb 11, 2003

THE VEHICLE WAS NOT STABLE.*JB

NHTSA ID
10007053
Body & structure
Filed Jul 2, 2002

12 PASSENGER VEHICLE DOES NOT COME EQUIPPED WITH ANY DOOR AJAR WARNING SYSTEM. WHILE DRIVING DOOR CAME OPEN BECAUSE IT WAS NOT PROPERLY CLOSED, SOMEONE ALMOST FELL OUT. ALSO, THERE WAS NO WARNING. *AK

NHTSA ID
8013203
Incident
Jun 21, 2002
Body & structureFuel systemPowertrain (other)
Filed Apr 21, 2002

CHEVYROLET DOESN'T SEEM CONCERNED. NO SAFETY DEFECT LISTED. *AK

NHTSA ID
760993
Incident
Mar 1, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .