Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 22, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 508 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2009 Chevrolet Hhr submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Fuel systemInterior & seats
Filed Jul 22, 2020
SMELL OF GAS ,ENGINE RUNNING . CHECK CAR AND THERE IS A FUEL LEAK BY THE LEFT REAR WHEEL AT FUEL LINES RIGHT ABOVE EXHAUST PIPE. FUEL LEAKING ON THE EXHAUST. THIS RIGHT AT FUEL LINE RETAINER . THEIR IS A HEAT SHIELD ON THE LINES . THIS FULL OF GRAVEL ANS DEBRIS, LINES ARE RUSTED AND LEAKING , THIS IS VERY DANGEROUS,RESULT COULD BE A FIRE! FUEL PUDDLED ON GROUND
NHTSA ID
11340947
Incident
Jul 1, 2020
Mileage
89,000 mi
Interior & seats
Filed Oct 9, 2019
Crash reported4 injuries reported
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT CUT HIM OFF ON THE ROADWAY. THE CONTACT'S CHILD, WHO WAS SECURED IN HIS CHILD SEAT, WAS INJURED WHEN THE REAR SEAT RELEASE LEVER FAILED. THE CHILD SEAT MOVED FORWARD AND THE CHILD STRUCK HIS HEAD. THE CHILD SUFFERED A CONTUSION, BUT NO OTHER INJURIES. THE DRIVER, THE CHILD IN THE CHILD SEAT, AND TWO OTHER PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID
11267224
Incident
Oct 1, 2018
Mileage
120,000 mi
Body & structureElectricalInterior & seats
Filed Jul 3, 2019
CHEVROLET HHR 2009, DOORS MECHANISM. DOOR LATCHES STOP WORKING AND CAN OPEN AT A TURN OR WHILE DRIVING. OR LATCH CAN LOCK YOU IN UNABLE TO GET OUT OF VEHICLE IN AN ACCIDENT AND OR EMERGENCY. I WAS DRIVING HOME AND BACK DOOR FLEW WIDE OPEN I HAD NOT OPENED IT AT ALL BUT WHEN DOORS LOCK AND OPEN THEY ALL DO SO THE BACK LATCH OPENED NEVER CLOSING UNAWARE OF THIS THE DOOR FLEW OPEN ALMOST CAUSING AN ACCIDENT AT AN INTERSECTION.
NHTSA ID
11229155
Incident
Jun 6, 2019
Mileage
100,000 mi
Body & structureInterior & seats
Filed Dec 6, 2016
DOOR LATCH - DRIVERS SIDE PASSENGER DOOR - FAILED TO ENGAGE - DOOR FLEW OPEN WHILE DRIVING. *TR
NHTSA ID
10930246
Incident
Dec 6, 2016
Mileage
139,000 mi
Interior & seats
Filed Jan 28, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ID
10679570
Incident
Oct 1, 2014
Mileage
150,000 mi
Interior & seats
Filed Sep 5, 2012
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN ADDITION, THE REMAINING DOORS COULD NOT BE OR UNLOCKED BY USING THE AUTOMATIC KEY REMOTE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,108. UPDATED 09/26/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE REMOTE NO LONGER WORKS. UPDATED 09/27/12 THE CONSUMER STATED GM AGREED TO PAY FOR THE MAJORITY OF THE REPAIRS IF HE AGREED TO A REASONABLE AMOUNT. UPDATED 10/03/12
NHTSA ID
10473872
Incident
Aug 20, 2012
Mileage
70,108 mi
EngineInterior & seats
Filed Aug 23, 2012
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED. IN ADDITION, THE DOORS FAILED TO UNLOCK AND THE CONTACT BECAME TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 39,000.
NHTSA ID
10472052
Incident
Aug 19, 2012
Mileage
39,000 mi
Body & structureInterior & seats
Filed Aug 24, 2011
WHEN OPENING THE RIGHT REAR WINDOW, THE DOOR OPENED WHEN THE WINDOW GETS ABOUT 3/4 OF THE WAY DOWN. *TR
NHTSA ID
10421385
Incident
Aug 23, 2011
Mileage
20,011 mi
Interior & seats
Filed Mar 24, 2011
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE WAS FRACTURED. THE CONTACT WOULD HAVE TO OPEN THE DRIVER SIDE WINDOW AND RELEASE THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLE WOULD NEED REPLACING BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS AN ONGOING RECURRENCE. THE FAILURE MILEAGE WAS 47,000.
NHTSA ID
10392766
Incident
Jan 21, 2011
Mileage
47,000 mi
Interior & seats
Filed Jun 10, 2010
UPDATED TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. HE STATED THAT THE INTERIOR LIGHTS STAYED ON AND THAT THERE WAS NO MANUAL SWITCH TO OPERATE THE LIGHTS CAUSING THEM TO STAY ON AT ALL TIMES. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT IT WOULD BE TOO COSTLY TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 22,000. UPDATED 08/13/10. *LJ UPDATED 10/14/10
NHTSA ID
10335655
Incident
Aug 17, 2009
Mileage
22,000 mi
AirbagsElectricalInterior & seats
Filed May 18, 2009
FAILURE: "SERVICE AIR BAG" LIGHT CAME ON. 1ST INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED FAULTY COMPONENT. 2ND INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED DIFFERENT FAULTY COMPONENT. 3RD INCIDENT: USE OF 12V ACCESSORY, NO PASSENGER PRESENT, AS WELL AS PASSENGER PRESENT, "SERVICE AIR BAG" LIGHT INTERMITTENTLY ON/OFF. CORRECTIVE ACTION: DEALERSHIP TOLD ME NOT TO USE 12V ACCESSORIES AS THEY MAY CAUSE SOME RF INTERFERENCE. 4TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPLACED COMPONENTS, FOUND FAULTY WIRING 5TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITHOUT A PASSENGER IN PASSENGER SEAT ON THE WAY UPTO THE DEALERSHIP FOR SERVICE. CONTACTED GM ABOUT POSSIBILITY FOR LEMON LAW REMEDY, WAS REFUSED BUY-BACK OPTION WITH STATEMENT THAT THE VEHICLE IS FIXED AND IN PROPER WORKING ORDER. REPRESENTATIVE PUSHED TOWARDS KEEPING VEHICLE. I PERSONALLY DO NOT HAVE CONFIDENCE, AT THIS POINT, IN THE SAFETY DEVICES OF THIS 2009 CHEVY HHR, NOR DO MY PASSENGERS. THE DEALERSHIPS SERVICE TECHNICIANS HAVE REPAIRED SEVERAL COMPONENTS, AND YET THE PROBLEM PERSISTS. THIS LAST TIME IN FOR SERVICE, THE TECHNICIAN COULD NOT REPRODUCE THE ISSUE, THEREFORE NO SERVICE WAS CONDUCTED OTHER THAN TESTING. THIS MEANS THAT THE PROBLEM HAS NOT BEEN RESOLVED SINCE THE LAST OCCURRENCE OF THE "SERVICE AIR BAG" MESSAGE BEING DISPLAYED. *TR
NHTSA ID
10269283
Incident
May 7, 2009
Mileage
5,240 mi
AirbagsBrakesElectrical+1 more
Filed Feb 11, 2009
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE DEALER INSTALLED HEATED SEATS. AFTERWARDS, THE PASSENGER SIDE AIR BAGS STOPPED WORKING. THE HEATED SEATS ARE DRAINING THE BATTERY IN THE VEHICLE. EACH TIME THE VEHICLE IS DRIVEN, IT FAILS TO START DUE TO THE DRAINED BATTERY. THE VEHICLE HAD TO BE TOWED TO THE DEALER IN ORDER TO BE RESTARTED. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT A SWITCH UNDERNEATH THE SEATS NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER FOR THEM TO REDO THE INSTALLATION. THE FAILURE MILEAGE WAS 620. OIL LEAK ONTO THE COOLANT RESERVOIR. THE DEALER FOUND THE BRAKE FLUID CAP WAS NOT SEALED PROPERLY. THE HEATED SEATS THAT WERE I INSTALLED WERE CONNECTED TO THE BATTERY WHICH WAS CAUSING THE BATTERY TO DIE. UPDATED 03/19/09. *JB
NHTSA ID
10258362
Incident
Oct 15, 2008
Mileage
620 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own