2011 Chevrolet Hhr Interior & seats Problems

The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,495.

NHTSA ID

11668600

Incident

Jun 22, 2025

Mileage

42,495 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR WOULD NOT CLOSE WHEN PROMPTED. IN ADDITION, THE DRIVER'S DOOR EXPERIENCED THE SAME FAILURE. AN UNKNOWN CHEVROLET DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10994026

Incident

Dec 14, 2016

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

NHTSA ID

10726227

Incident

Jul 14, 2014

Mileage

132,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING AT 5 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DOOR LATCHES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10724007

Incident

May 12, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10683301

Incident

Oct 1, 2014

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. EXCESSIVE FORCE NEEDED TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE DRIVER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DRIVER SIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ID

10621707

Incident

Jul 27, 2014

Mileage

36,000 mi

I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS WILL NOT DEPLOY IF NEEDED I TOOK MY VEHICLE IN TO BE SERVICED FOR IGNITION RECALL TODAY AFTER WAITING ALMOST 5 MONTHS FOR PART AND INFORMED SERVICE TECHNICIAN ABOUT WHAT HAD OCCURRED AND THE RESPONSE I RECEIVED WAS" WE CAN DO A DIAGNOSTIC ON THE ISSUE FOR $89.00? " I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS DEFECT TO RESEARCHED AND FIXED DUE TO DANGER THAT THIS POSES TO THE SAFETY OF MYSELF AND MY CHILDREN. I AM REQUESTING THAT AUTHORIZATION BE GIVEN TO HAVE THE ISSUE WITH THE SERVICE AIR BAG LIGHT TO BE RESEARCHED AND REPAIRED AT NO CHARGE DUE TO ALL THE INCONVENIENCE THESE ISSUES ARE CAUSING ME AND THE TIME THAT I HAVE TO BE WITHOUT A VEHICLE IN ORDER TO HAVE NECESSARY REPAIRS COMPLETED SO THAT MY FAMILY AND I CAN HAVE A SAFE VEHICLE. ALSO, THE DRIVER SIDE DOOR HANDLE JUST BROKE UPON OPENING DOOR AND I AM REQUESTING ASSISTANCE WITH DISCOUNT TO HAVE THIS PART REPLACED. I AM A SINGLE PARENT AND I HAVE LIMITED INCOME AND CANNOT AFFORD TO KEEP MAKING REPAIRS ON THE VEHICLE DUE TO FAULTY OR DEFECTIVE PARTS. PLEASE ASSIST ME AS SOON AS POSSIBLE. [XXX] [XXX] SAN DIEGO, CA[XXX] [XXX] [XXX] [XXX] VIN: 3GNBABFW9BS[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 3/18/2015 *JS

NHTSA ID

10608914

Incident

Jul 3, 2014

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND SEPARATED FROM THE DOOR PANEL. THE CONTACT HAD TO OPEN THE DRIVER'S SIDE WINDOW AND REACH OUT TO OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 40,298. THE CONSUMER STATED WHEN HE EXITED THE VEHICLE, THE INSIDE DRIVER'S DOOR HANDLE SNAPPED OFF AND BROKE. UPDATED 01/07/13

NHTSA ID

10489146

Incident

Dec 1, 2012

Mileage

39,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE HEATED SEAT WARMER FOR THE FRONT DRIVER'S SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF AT THE TIME OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

NHTSA ID

10485148

Incident

Nov 12, 2012

Mileage

36,000 mi

DRIVER ARMREST SAGS; MOST UNCOMFORTABLE!! WHEN ARMREST IS PUT DOWN TO THE HORIZONTAL POSITION, IT SAGS (LEANS FORWARD). DRIVER'S RIGHT ARM BECOMES PAINFUL, AS IT IS CONTINUALLY SLIDING OFF THE FRONT EDGE OF THE ARMREST, WHEN DRIVING. I'VE HAD THE CAR TO THE DEALER; HE REPLACED THE ARMREST IN WARRANTY, BUT THE LEANING FORWARD POSITION IS JUST THE SAME---IT WAS NOT CURED. THE DEALER SAID THERE WAS NOTHING FURTHER TO BE DONE. INCIDENTALLY, THE PASSENGER'S ARMREST IS JUST FINE---IT IS POSITIONED AT THE PROPER RIGHT ANGLE. INCIDENTALLY, NOONE HAS SAT ON, OR HEAVILY LEANED ON THE ARMREST TO CAUSE THE DIFFICULTY. SURE WOULD APPRECIATE YOUR HELP WITH THIS AGGRAVATING PROBLEM. *TR

NHTSA ID

10476944

Incident

Aug 15, 2011

Mileage

9,000 mi