RoadVitals

1997 Chevrolet Impala Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 8, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 8, 2010

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 1997 Chevrolet Impala. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

SuspensionTires & wheels
Filed Sep 8, 2010

I PURCHASED A 2007 CHEVROLET IMPALA ON 5-25-07 WITH NO MILEAGE. ON 9-10-09 WE HAD A NAIL IN THE TIRE AND TOOK IT TO BE REPAIRED AT A TIRE SHOP AND THEY RECOMMENDED WE INSTALL 4 NEW TIRES B/C THE INSIDE OF ALL 4 TIRES WAS WORN DOWN TO THE CORDS. WE TOOK THE CAR TO OUR DEALERSHIP AND THEY FOUND THE REAR ALIGNMENT TO BE OUT OF SPECIFICATIONS AND PUT ON 4 NEW TIRES AT THEIR EXPENSE. ON 7-14-10 WE TOOK THE CAR IN FOR AN OIL CHANGE AND ROTATION, THE LOWEST TREAD DEPTH WAS RECORDED AT 8/32. ON 9-14-10 THE CAR WAS TAKEN IN FOR AN OIL CHANGE AND THE LOWEST CAR DEPTH WAS RECORDED AT 6/32. I SPOKE WITH THE SERVICE MANAGER ABOUT THE DRASTIC CHANGE AND TOLD HIM I WAS CONCERNED WE WERE HAVING A REPEAT PROBLEM WITH THE ALIGNMENT AND OUR WARRANTY WAS ABOUT TO GO OUT. THE SVC MANAGER AGREED TO DO A FREE ALIGNMENT AND CHECK FOR THE PROBLEM AGAIN AT MY NEXT OIL CHANGE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE TIRES AND ALIGNMENT ISSUES SUBMITTED ON NHTSA. THIS SEEMS TO BE A COMMON ISSUE ON THE POLICE CARS AS WELL AND THOSE WERE RECALLED. *TR

NHTSA ID
10354460
Incident
Sep 7, 2010
Mileage
23,735 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .