RoadVitals

1997 Chevrolet Impala

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 8, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Chevrolet Impala, most frequently naming the suspension and tires & wheels categories. 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

SuspensionTires & wheels
Filed Sep 8, 2010

I PURCHASED A 2007 CHEVROLET IMPALA ON 5-25-07 WITH NO MILEAGE. ON 9-10-09 WE HAD A NAIL IN THE TIRE AND TOOK IT TO BE REPAIRED AT A TIRE SHOP AND THEY RECOMMENDED WE INSTALL 4 NEW TIRES B/C THE INSIDE OF ALL 4 TIRES WAS WORN DOWN TO THE CORDS. WE TOOK THE CAR TO OUR DEALERSHIP AND THEY FOUND THE REAR ALIGNMENT TO BE OUT OF SPECIFICATIONS AND PUT ON 4 NEW TIRES AT THEIR EXPENSE. ON 7-14-10 WE TOOK THE CAR IN FOR AN OIL CHANGE AND ROTATION, THE LOWEST TREAD DEPTH WAS RECORDED AT 8/32. ON 9-14-10 THE CAR WAS TAKEN IN FOR AN OIL CHANGE AND THE LOWEST CAR DEPTH WAS RECORDED AT 6/32. I SPOKE WITH THE SERVICE MANAGER ABOUT THE DRASTIC CHANGE AND TOLD HIM I WAS CONCERNED WE WERE HAVING A REPEAT PROBLEM WITH THE ALIGNMENT AND OUR WARRANTY WAS ABOUT TO GO OUT. THE SVC MANAGER AGREED TO DO A FREE ALIGNMENT AND CHECK FOR THE PROBLEM AGAIN AT MY NEXT OIL CHANGE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE TIRES AND ALIGNMENT ISSUES SUBMITTED ON NHTSA. THIS SEEMS TO BE A COMMON ISSUE ON THE POLICE CARS AS WELL AND THOSE WERE RECALLED. *TR

NHTSA ID
10354460
Incident
Sep 7, 2010
Mileage
23,735 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

32

INFORMATION REGARDING EXTRA CLIPS IN THE 4T65E TRANSMISSION. *SLC

4615

SERVICE BRAKES, AIR

ABS PUMP RUNNING WHEN NOT NEEDED. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Impala by model year
YearComplaintsRecallsInvestigationsIssue Index
2020150049.1
2019281052.7
2018591045.3
20171160039.1
20161110041.3
20152993050.3
201463112257.3
20132701038.4
20122583051.6
20115052045.1
20104414048.6
20098245050.4
20088102151.8
20076273051.8
20065242156.2
20056094051.9
20041,0727052.8
20036948157.9
20027957260.4
200174210262.8
200081810263.4
1999400—
1998200—
1997Viewing100—
1996881244.9
1995441143.5
1994151142.6
1993210—
1992010—
1991010—
1987100—
1985111—
1984001—
1983320—
1982230—
1981220—
1980030—
1979230—
1978030—
1977131—
1976010—
1974030—
1973010—
1972020—
1971040—
1969240—
1968020—
1967220—
1966320—
1965030—
1963100—
1958100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.