RoadVitals

2008 Chevrolet Impala

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
810
Latest Dec 13, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 23, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
61
44 injuries, 1 deaths reported

Overview

Our database contains 810 NHTSA owner-reported complaints for the 2008 Chevrolet Impala, most frequently naming the electrical, engine and driver assistance categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,003 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION

Jun 23, 2014
3,141,731 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors LLCManufacturer number 14299View on NHTSA.gov

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Aug 3, 2012
36,413 units potentially affected
The defect: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
The risk: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GENERAL MOTORS LLCManufacturer number 12104View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP14001ClosedDefect Petition

Passenger Air Bag OCS Algorithm

Opened Jul 22, 2014
Closed Mar 7, 2017

The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Dec 13, 2024
Crash reported1 injury reported

The contact owned a 2008 Chevrolet Impala. The contact stated that while driving at 55 MPH while in cruise control, a group of birds flew out from under a ditch which caused the contact to swerve and lose control of the vehicle. As a result of the incident, the contact crashed into the ditch. The air bags did not deploy upon impact which caused the contact's face to hit the steering wheel. The contact was later transported to the hospital via an ambulance where she was treated for a concussion. Additionally, the contact suffered several cuts and bruises to her face with additional bruising to her left leg and hip. A police report was filed; however, the report was unavailable. The vehicle was towed to a dealer where it was deemed totaled. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.

NHTSA ID
11630566
Incident
Dec 5, 2024
Mileage
150,000 mi
Other / unspecified
Filed Nov 6, 2024

This is 1 of 2 car seats that we have, both with the same issue. The pull strap that is used to tighten the shoulder straps to secure the child in appropriately is not functioning properly. You can not pull the shoulder straps to the tightness that is required for the child to be secured properly. This is a huge safety risk to my children when we are not able to tighten them correctly. I had the car seat looked at by CPST [XXX XXX] with the City of Waite Park, and there is no user error, the straps aren't pinched anywhere. She herself was having a operating the car seat and advised us to stop using it and get it replaced. I have reached out to Evenflo and they are unwilling to fix the issue. They tell me that the car seat is "far out warranty so they cannot assist me further with the seat." I am in disbelief that they are unwilling to replace the defective seats. I do have a video of Alicia trying to tighten the straps and it shows her struggling to accomplish that. I am unable to attach them here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11623770
Incident
Oct 31, 2024
Tires & wheels
Filed Aug 6, 2024

Starfire Solarus AS All-Season 225/60R16 98H- Car started shaking violently while I was driving it- seemed to be coming from rear tire. Limped it home, removed driver side rear tire, and noticed substantial bulge where tread was separating. Replaced tire with another brand. Several months later, same thing happened, and removed the remaining Starfire Solarus AS All-Season 225/60R16 98H tire, the passenger side rear tire, and noticed same defect. I bought both tires Mar 15, 2021 on Amazon, but have driven car very little. Unfortunately the shop that installed them didn't note mileage on receipt but the tread looks brand new (other than the defect). Looked at amazon and noticed other customers reporting the same defect! [XXX] I think these tires are very dangerous and are going to cause somebody to get injured or worse, especially since both tires are affected by defects and other consumers are reporting the exact same issue on amazon reviews. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11606880
Incident
Aug 6, 2024
ElectricalSteering
Filed Jul 18, 2024

The key gets stuck and I can't remove the key; I can't take the key out and then the battery drains and car is dead.

NHTSA ID
11603063
Incident
Jun 8, 2024
Filed Jun 14, 2024

Dash cover crumbled and falling apart. Even though I have kept it cool and covered with a condition. It's falling down into my car fan for heating and cooling

NHTSA ID
11594362
Incident
Jun 14, 2024
Powertrain (other)
Filed Feb 28, 2024

At a complete stop, press the gas to go and the car will not go. Kind of like its struggling to catch gear and then all of a sudden it with catch jerk hard. That's an issue for a few reasons. If you have to pull out for somewhere that traffic doesn't stop or yield, and the car is barley rolling trying to catch gear, there's the risk of getting hit. When the gear catches, and the jerk happened it's not a small jerk, i feel it's a safety hassard to small children. When my son was 4 months old it started and it jerked him pretty hard. My mother in law is the original owner and had it checked several times with no resolution.

NHTSA ID
11574386
Incident
Feb 10, 2020
AirbagsElectrical
Filed Sep 5, 2023
Crash reported1 injury reported

The engine electric brakes all shut down steering wheel locked up and my daughter smashed into telephone pole on August 31 2023. Airbags didn't deploy for front and side airbags were deflated no air.no warning lights prior that I'm aware of. My daughter was injured PCS and cervical sprain

NHTSA ID
11542674
Incident
Aug 31, 2023
Powertrain (other)
Filed May 4, 2023

When I turn the ignition key and start my car engine, I then shift the automatic transmission into “drive”, but there is no forward acceleration power, and I have no idea why this is.

NHTSA ID
11520520
Incident
May 4, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Impala by model year
YearComplaintsRecallsInvestigationsIssue Index
2020150049.1
2019281052.7
2018591045.3
20171160039.1
20161110041.3
20152993050.3
201463112257.3
20132701038.4
20122583051.6
20115052045.1
20104414048.6
20098245050.4
2008Viewing8102151.8
20076273051.8
20065242156.2
20056094051.9
20041,0727052.8
20036948157.9
20027957260.4
200174210262.8
200081810263.4
1999400
1998200
1997100
1996881244.9
1995441143.5
1994151142.6
1993210
1992010
1991010
1987100
1985111
1984001
1983320
1982230
1981220
1980030
1979230
1978030
1977131
1976010
1974030
1973010
1972020
1971040
1969240
1968020
1967220
1966320
1965030
1963100
1958100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.