RoadVitals

2015 Chevrolet Impala

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
299
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 24, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
8 injuries, 0 deaths reported

Overview

Our database contains 299 NHTSA owner-reported complaints for the 2015 Chevrolet Impala, most frequently naming the electrical, driver assistance and steering categories. 3 safety recalls have been issued covering this model year; and 1,657 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V465000

AIR BAGS

Jul 24, 2015
5,493 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
The risk: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
The remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLCManufacturer number 15400View on NHTSA.gov
14V541000

PARKING BRAKE

Sep 9, 2014
205,309 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
The risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLCManufacturer number 14471View on NHTSA.gov
14V489000

STRUCTURE

Aug 8, 2014
14,940 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
The risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
The remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
General Motors LLCManufacturer number 14476View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 299
Electrical
Filed Aug 7, 2026

Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon checking the Title that the mileage was 186,199.

NHTSA ID
11755425
Incident
Aug 7, 2026
Mileage
186,199 mi
Filed Jun 17, 2026

The electronic power steering intermittently fails while driving, especially during or after wet conditions. Without warning, the steering wheel becomes extremely stiff and difficult to turn, and a “Service Power Steering” message appears. The failure occurs at any speed and lasts about 1–3 minutes before returning to normal. This has happened multiple times under similar conditions. This creates a serious safety risk because it occurs at highway or city speeds without warning, making the vehicle difficult to control and increasing the risk of a crash. No prior warning is given before the failure other than the dashboard message at the time of the incident. Cause is UNKNOWN. There are numerous reports from other drivers describing similar symptoms, suggesting a potential widespread defect in the electronic power steering system or related components.

NHTSA ID
11744866
Incident
Jun 9, 2026
ElectricalExterior lighting
Filed May 26, 2026

I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would go off without me ever touching my seat belt. I have also had to replace my tail lights in my vehicle twice since this started. Then when I packed for a trip yesterday I noticed an awful smell in my trunk. I could not find the source, so I took everything out of my trunk and opened the spare tire compartment which was completely filled with water! I found a Product Bulletin on this. Chevrolet #14047. But it is NOT A RECALL. WHY IS THAT? IT IS CLEARLY AN ERROR ON THEIR PART! CAN YOU EXPLAIN PLEASE?

NHTSA ID
11740180
Incident
May 8, 2026
Electrical
Filed Apr 12, 2026

I brought my vehicle into Chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. They told me that the side module malfunctions due to rain and weather conditions. He then says the part is on back order for possibly 12 months or greater! I drive for my job and blinkers and everything safety shuts down to make It unsafe to sell or be driven. I am at a loss to know how to proceed. I will be contacting the minnesota Attorney General as well. Help please

NHTSA ID
11730692
Incident
Mar 13, 2026
Engine
Filed Mar 16, 2026

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle on several occasions. During other failures, the vehicle restarted independently while rolling forward. During one failure, the vehicle had to be towed back to the residence. There was no warning light illuminated. The vehicle was taken to two local dealers who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 212,000.

NHTSA ID
11724709
Incident
Mar 3, 2025
Mileage
212,000 mi
Engine
Filed Oct 27, 2025
Fire reported

The contact owned a 2015 Chevrolet Impala. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. The fire was extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. The vehicle was consumed by the fire. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000

NHTSA ID
11695820
Incident
Oct 27, 2025
Mileage
172,000 mi
Steering
Filed Oct 19, 2025

Loss of power steering

NHTSA ID
11694421
Incident
Oct 10, 2025
Steering
Filed Aug 15, 2025

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear module. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 109,000.

NHTSA ID
11680976
Incident
Aug 6, 2025
Mileage
109,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Impala by model year
YearComplaintsRecallsInvestigationsIssue Index
2020150049.1
2019281052.7
2018591045.3
20171160039.1
20161110041.3
2015Viewing2993050.3
201463112257.3
20132701038.4
20122583051.6
20115052045.1
20104414048.6
20098245050.4
20088102151.8
20076273051.8
20065242156.2
20056094051.9
20041,0727052.8
20036948157.9
20027957260.4
200174210262.8
200081810263.4
1999400—
1998200—
1997100—
1996881244.9
1995441143.5
1994151142.6
1993210—
1992010—
1991010—
1987100—
1985111—
1984001—
1983320—
1982230—
1981220—
1980030—
1979230—
1978030—
1977131—
1976010—
1974030—
1973010—
1972020—
1971040—
1969240—
1968020—
1967220—
1966320—
1965030—
1963100—
1958100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.