RoadVitals

2019 Chevrolet Impala

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Jun 30, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 30, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
4 injuries, 0 deaths reported

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2019 Chevrolet Impala, most frequently naming the electrical, powertrain (other) and airbags categories. 1 safety recall has been issued covering this model year; and 629 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical925.0%
  • Powertrain (other)513.9%
  • Airbags513.9%
  • Suspension38.3%
  • Brakes38.3%
  • Steering38.3%
  • Engine25.6%
  • Driver assistance25.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V576000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Aug 30, 2018
210,628 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
The risk: A reduction of braking performance can increase the risk of a crash.
The remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
General Motors LLCManufacturer number 18279View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Filed Jun 30, 2026

2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled

NHTSA ID
11747466
Incident
Jun 1, 2026
Airbags
Filed Jun 30, 2026

No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.

NHTSA ID
11747462
Incident
Jun 1, 2026
AirbagsInterior & seats
Filed Feb 6, 2026

Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

NHTSA ID
11716218
Incident
Feb 6, 2026
Powertrain (other)
Filed Jan 31, 2026

Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

NHTSA ID
11714661
Incident
Jan 22, 2026
BrakesFuel systemPowertrain (other)
Filed Jan 21, 2026

Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure

NHTSA ID
11712578
Incident
Dec 10, 2025
Driver assistance
Filed Aug 4, 2025

Blind spot detector is causing the driver interface to display false alarms

NHTSA ID
11678231
Incident
Aug 4, 2025
Steering
Filed Jun 6, 2025

Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.

NHTSA ID
11665228
Incident
Aug 12, 2024
Suspension
Filed Nov 4, 2024

While driving, the back of the car near the tire makes a clinking noise.

NHTSA ID
11623529
Incident
Oct 21, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT6247B

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6425D

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Impala by model year
YearComplaintsRecallsInvestigationsIssue Index
2020150049.1
2019Viewing281052.7
2018591045.3
20171160039.1
20161110041.3
20152993050.3
201463112257.3
20132701038.4
20122583051.6
20115052045.1
20104414048.6
20098245050.4
20088102151.8
20076273051.8
20065242156.2
20056094051.9
20041,0727052.8
20036948157.9
20027957260.4
200174210262.8
200081810263.4
1999400—
1998200—
1997100—
1996881244.9
1995441143.5
1994151142.6
1993210—
1992010—
1991010—
1987100—
1985111—
1984001—
1983320—
1982230—
1981220—
1980030—
1979230—
1978030—
1977131—
1976010—
1974030—
1973010—
1972020—
1971040—
1969240—
1968020—
1967220—
1966320—
1965030—
1963100—
1958100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.