RoadVitals

2013 Chevrolet Impala

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
270
Latest Jul 17, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 23, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
12 injuries, 0 deaths reported

Overview

Our database contains 270 NHTSA owner-reported complaints for the 2013 Chevrolet Impala, most frequently naming the driver assistance, brakes and electrical categories. 1 safety recall has been issued covering this model year; and 1,536 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V355000

ELECTRICAL SYSTEM:IGNITION

Jun 23, 2014
3,141,731 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors LLCManufacturer number 14299View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 270
AirbagsSteering
Filed Jul 17, 2025
Crash reported2 injuries reported

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11674400
Incident
Jul 13, 2025
Visibility
Filed Jan 23, 2025

The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic determined that the fan and heater needed to be replaced. The vehicle was repaired after every service appointment; however, the contact stated that eventually the fan and heater failed and had to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

NHTSA ID
11637984
Incident
Apr 1, 2017
Mileage
140,000 mi
Driver assistance
Filed Sep 15, 2024

Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.

NHTSA ID
11614680
Incident
Jul 6, 2024
ElectricalFuel systemPowertrain (other)
Filed Apr 17, 2024

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

NHTSA ID
11583554
Incident
Apr 8, 2024
Powertrain (other)
Filed Aug 16, 2023

TFP Switch(Sensor) 4 Circuit Low Voltage

NHTSA ID
11538954
Incident
Aug 16, 2023
ElectricalEngineVisibility
Filed Apr 4, 2023

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

NHTSA ID
11515441
Incident
Mar 4, 2023
Mileage
111,366 mi
Driver assistanceElectricalEngine
Filed Feb 23, 2023

My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!

NHTSA ID
11508808
Incident
Feb 10, 2023
AirbagsBrakesDriver assistance
Filed Sep 22, 2022
Crash reported1 injury reported

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

NHTSA ID
11485784
Incident
Sep 3, 2022
Mileage
126,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6247B

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Impala by model year
YearComplaintsRecallsInvestigationsIssue Index
2020150049.1
2019281052.7
2018591045.3
20171160039.1
20161110041.3
20152993050.3
201463112257.3
2013Viewing2701038.4
20122583051.6
20115052045.1
20104414048.6
20098245050.4
20088102151.8
20076273051.8
20065242156.2
20056094051.9
20041,0727052.8
20036948157.9
20027957260.4
200174210262.8
200081810263.4
1999400—
1998200—
1997100—
1996881244.9
1995441143.5
1994151142.6
1993210—
1992010—
1991010—
1987100—
1985111—
1984001—
1983320—
1982230—
1981220—
1980030—
1979230—
1978030—
1977131—
1976010—
1974030—
1973010—
1972020—
1971040—
1969240—
1968020—
1967220—
1966320—
1965030—
1963100—
1958100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.