RoadVitals

2013 Chevrolet Impala Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
270
Latest Jul 17, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Chevrolet Impala, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

118
reports

From owner reports, verbatim

Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.

NHTSA ID 11614680 · filed Sep 15, 2024

My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!

NHTSA ID 11508808 · filed Feb 23, 2023
All 118 reports naming driver assistance

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

53
reports

From owner reports, verbatim

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

NHTSA ID 11485784 · filed Sep 22, 2022

MY BRAKE CATCHES WHILE DRIVING AND UNDER DASH BOARD MAKES NOISE AND WHEN YOU TURN ON THE HEATER IT MAKES NOISE AND ALL MY DASH BOARD HAZARDS LIGHT ARE ON AND WANT GO OFF WIPER RADIO FRONT SEAT. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND THE SHOP I TOOK IT TO TOLD ME TO CONTACT YOU BECAUSE THIS SHOULD BE A RECALL ISSUE

NHTSA ID 11387101 · filed Jan 8, 2021
All 53 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

52
reports

From owner reports, verbatim

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

NHTSA ID 11583554 · filed Apr 17, 2024

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

NHTSA ID 11515441 · filed Apr 4, 2023
All 52 reports naming electrical

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

39
reports

From owner reports, verbatim

Consistent problems/issues with the Traction Control turning off randomly while driving the vehicle. Which causes the car to almost stall, have issues accelerating, make a grinding/scraping noise until we manually turn the traction control off. Most of the issues/sounds stop shortly after turning it off, but car still has issues accelerating and feels like it’s going to stall.

NHTSA ID 11473251 · filed Jul 10, 2022

The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID 11466788 · filed May 31, 2022
All 39 reports naming other / unspecified

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

34
reports

From owner reports, verbatim

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11674400 · filed Jul 17, 2025

WHEELS DRAG HESITATE WHEN PULLING OFF FROM A PARKED POSITION, HAS DONE THIS SINCE ABOUT A MONTH OF PURCHASING THIS CAR FROM DEALERSHIP. *TR

NHTSA ID 11325405 · filed May 21, 2020
All 34 reports naming steering

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

32
reports

From owner reports, verbatim

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

NHTSA ID 11515441 · filed Apr 4, 2023

My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!

NHTSA ID 11508808 · filed Feb 23, 2023
All 32 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

31
reports

From owner reports, verbatim

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

NHTSA ID 11583554 · filed Apr 17, 2024

TFP Switch(Sensor) 4 Circuit Low Voltage

NHTSA ID 11538954 · filed Aug 16, 2023
All 31 reports naming powertrain (other)

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

19
reports

From owner reports, verbatim

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11674400 · filed Jul 17, 2025

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

NHTSA ID 11485784 · filed Sep 22, 2022
All 19 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

17
reports

From owner reports, verbatim

DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!

NHTSA ID 11398487 · filed Mar 1, 2021

SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.

NHTSA ID 11389156 · filed Jan 21, 2021
All 17 reports naming suspension

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

10
reports

From owner reports, verbatim

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

NHTSA ID 11583554 · filed Apr 17, 2024

I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR

NHTSA ID 11362953 · filed Oct 5, 2020
All 10 reports naming fuel system

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

9
reports

From owner reports, verbatim

TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES HAVE BEEN REPLACED ON THE VEHICLE THREE TIMES RECENTLY. THE CONTACT STATED THAT THERE WAS A BULGE IN THE TIRES AND THAT THEY CONTINUED TO GO FLAT. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED BUT THEY COULD NOT FIND OUT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. AD UPDATED 03/16/16*LJ *TR

NHTSA ID 10817575 · filed Jan 4, 2016

THE TIRES ON MY 2013 CHEVY IMPALA LTZ HAVE WEARN DOWN FROM THE INSIDE OF TIRE IN THE FRONT YOU DON'T NOTICE IT AT ALL UNLESS YOU ARE SITING DOWN AND ABOUT 10-15 FEET BACK AS MY WIFE NOTICE THEM I ROTATE MY TIRES AT EVERY OIL SERVICE WHICH IS AT EVERY 6000 MILES THE CAR HAS 37895 MILES ON IT NOW THEY ARE WEORN DOWN TO THE WHITE THREAD AND ONLY IN THE IN SIDE THIS SHOULD OF BEEN SEEN AND ME NOTIFIED ST THE TIME OF SERVICE AT DEALER AT MARK CHRISTEFER CHEV.IN ONTARIO CA. BUT I WASN'T THIS IS A ON GOING COMPLAINT BY HUNDRED OF PEOPLE AS I FOUND OUT ON THE INTERNET SO FAR NO DEATHS THAT I KNOW OF MY WIFE DRIVES THIS CAR WITH MY GRANDKIDS AGES 2-13 I HAD TO GO BUY 2 USED TIRES RIGHT AWAY I'M ON DISABILITY AND GO TO DOCTOR 30 MILES ONE WAY THESE TIRES COULD OF BLOWN WHILE MY WIFE DRIVING AND I DON'T WANT TO THINK WHAT WOULD OF HAPPEN BUT THERE IS SOMETHING SERIOUS GOING ON EITHER THE TIRES ARE DEFECTIVE COUSE AT 37000 MILES THE TIRE SHOULD LAST A HELL OF SLOT OR MILES THAN THAT MOST TIRE WSRRENTY ARE AT LEAST 50000MILES AND UP OR THERE'S SOMETHING WRONG WITH THE SUSPENSION MY TIRES ARE WEARING OUT EVEN EXCEPT FOR THE INSIDE OF TIRE AND ITS NOT ANYTHING TO DO WITH ALINMENT I HAD IT CHECKED AND ITS RIGHT ON THE MARK PUTTING A STRAIGHT EDGE ACCROSS THE TIRE THE OUT SIDE OF TIRE HAS JUST MAYBE ABOUT A 1/8"' DROP BUT THE OTHER SIDE THE INSIDE OF TIRE HAS D ROP OF 1" I HAVE PHOTOS THAT DROPS INCH THAT'S ABOVE DANGERASTHIS WEB SITE WWW.M.CSRCOMPLAINTS.COM HAS A LOT OF PEOPLE WITH THE SAME COMPLAINT HAS I FILING OR WORSE

NHTSA ID 10743578 · filed Jul 27, 2015
All 9 reports naming tires & wheels

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

6
reports

From owner reports, verbatim

The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic determined that the fan and heater needed to be replaced. The vehicle was repaired after every service appointment; however, the contact stated that eventually the fan and heater failed and had to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

NHTSA ID 11637984 · filed Jan 23, 2025

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

NHTSA ID 11515441 · filed Apr 4, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

LOW BEAM HEADLIGHT KEEPS GOING OUT EVERY 2 WEEKS, NOT BLOWING BULBS JUST STOPS WORKING. HAVE CLEANED CONNECTORS SEVERAL TIMES, WORE GLOVES WHEN CHANGING BULB AND CHECKED FUSE. *TR

NHTSA ID 11329147 · filed Jun 16, 2020

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POOR PERFORMANCE OF VEHICLE. *LD THE CONSUMER STATED THE LEFT FRONT SIDE LOW BEAM WAS NOT LIGHTING. THE BULB WAS REPLACED. *JS

NHTSA ID 11207753 · filed May 14, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

DRIVER'S SIDE BACK DOOR LOCKING MECHANISM WILL BECOME STUCK, AND DOOR WILL REMAIN LOCKED DESPITE ATTEMPTING TO UNLOCK IT WITH THE KEY FOB OR MANUALLY. FIRST NOTICED WHEN THE DOOR WOULD NOT UNLOCK AFTER BEING PUT IN PARK AFTER DRIVING APPROXIMATELY 10 MILES. OTHER DOORS UNAFFECTED, AND REAR PASSENGERS WERE ABLE TO EXIT VEHICLE VIA PASSENGER SIDE BACK DOOR. ONLY SOLUTION APPEARS TO BE REMOVING THE INTERIOR DOOR PANELING TO ACCESS THE LOCKING MECHANISM. THIS WILL RESOLVE THE PROBLEM FOR A PERIOD OF TIME (VARIES) BUT WILL HAPPEN AGAIN.

NHTSA ID 11353577 · filed Sep 7, 2020

AS I WAS DRIVING ON I 294 I HEARD A LOUD BANG SORT OF LIKE A GUN SHOT AND GLASS FROM THE SUNROOF CAME RAINING DOWN ON ME. I PULLED OVER AND LOOKED AROUND IN THE CAR TO SEE IF SOMETHING LANDED ON IT HOWEVER THERE WAS NOTHING BUT GLASS.

NHTSA ID 11003215 · filed Jul 5, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL VIBRATED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. ON ANOTHER OCCASION, THE VEHICLE COULD NOT BE SHIFTED OUT OF GEAR AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

NHTSA ID 10668201 · filed Dec 24, 2014

2013 CHEVROLET IMPALA RENTAL CAR. CONSUMER WRITES IN REGARDS TO SHIFT INDICATOR ISSUES *TGW THE CONSUMER STATED GM THOUGHT IT WAS A GOOD IDEA TO REMOVE THE LETTERS FROM THE SHIFT INDICATOR CONSOLE BETWEEN THE TWO FRONT SEATS. INSTEAD, GM PUT THE SHIFT INDICATOR AT THE VERY BOTTOM OF THE SPEEDOMETER, DIRECTLY OVER THE STEERING WHEEL. WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE SHIFT INDICATOR ON THE CONSOLE DASH WAS BLOCKED BY THE STEERING WHEEL. FURTHERMORE, THE HANDS OF THE DRIVER, WOULD ALSO BLOCK THE INDICATOR ON THE SPEEDOMETER.

NHTSA ID 10480421 · filed Oct 11, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

MY BRAKE CATCHES WHILE DRIVING AND UNDER DASH BOARD MAKES NOISE AND WHEN YOU TURN ON THE HEATER IT MAKES NOISE AND ALL MY DASH BOARD HAZARDS LIGHT ARE ON AND WANT GO OFF WIPER RADIO FRONT SEAT. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND THE SHOP I TOOK IT TO TOLD ME TO CONTACT YOU BECAUSE THIS SHOULD BE A RECALL ISSUE

NHTSA ID 11387101 · filed Jan 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED BUT A NOTIFICATION SCHEDULE WAS NOT YET SUBMITTED TO DEALERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ID 10630217 · filed Sep 2, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .