Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2013 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
Consistent problems/issues with the Traction Control turning off randomly while driving the vehicle. Which causes the car to almost stall, have issues accelerating, make a grinding/scraping noise until we manually turn the traction control off. Most of the issues/sounds stop shortly after turning it off, but car still has issues accelerating and feels like it’s going to stall.
The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
WHEELS DRAG HESITATE WHEN PULLING OFF FROM A PARKED POSITION, HAS DONE THIS SINCE ABOUT A MONTH OF PURCHASING THIS CAR FROM DEALERSHIP. *TR
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FRONT END NOISE WHILE TRAVELING AT A LOW SPEED. *LD THE CONSUMER STATED THAT THE WHEEL BEARING WAS REPLACED, BUT THE FAILURE CONTINUED. *JS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TUR,N THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE ABS, TRACTION CONTROL, AND SERVICE BRAKE ASSIST INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,000.
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR KEPT ILLUMINATING. WHILE MAKING LEFT TURNS, THE WHEELS ON THE VEHICLE MADE AN ABNORMAL NOISE AND THE SPEED REDUCED. IT WAS DIFFICULT TO ACCELERATE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE FOR VARIOUS REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
AUTO BRAKING SYSTEM CONSTANTLY GOES ON / OFF TOLD IT'S HUB SENSOR. REPLACE HUB SAME PROBLEM INTERNET HAS MANY PEOPLE WITH SAME PROBLEM, AND SPENT MORE THAN ME TROUBLESHOOTING THE PROBLEM AND STILL CAN'T RESOLVE THIS PROBLEM. HOW CAN YOU TELL IF BRAKES ARE FAILING IF THIS SYSTEM CONTINUES TO ALARM FOR NO KNOWN REASON.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE TRACTION CONTROL ENGAGED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE SPEED CONTROL WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
AFTER REVERSING, THEN WHEN ACCELERATING OUT TO MAKE A LEFT TURN, MY CAR MAKES A GRINDING NOISE, I CAN FEEL IT IN MY ACCELERATOR AND I LOSE POWER, MY TRACTION CONTROL LIGHT GOES ON, SOMETIMES MY BRAKE ASSIST, ABS, AND STABILTRAK LIGHTS COME ON TOO... IF I BACK OFF AND TRY AGAIN I CAN THEN ACCELERATE OUT AND PROCEED AS NORMAL, HAPPENS INTERMITTENTLY, HARD TO DUPLICATE, MAKES ME FEEL UNSAFE IF I NEED TO ACCELERATE OUT OF A TURN THEN I WILL NOT HAVE THE ABILITY TO DO SO. I WANT TO TAKE IT IN TO SEE IF IT NEEDS A REPAIR, BUT BY READING FORUMS, MANY MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE CHEVY IMPALA AND HAVE PAID HUNDREDS OF DOLLARS TO GET DIFFERENT THINGS FIXED, AND IT DOESN'T SOLVE THE ISSUE. STARTED 3 WEEKS AGO, AND HAS HAPPENED MANY TIME IN THAT 3 WEEKS. MY CAR HAS ABOUT 85,000 MILES ON IT. I USE TO LOVE MY IMPALA, NOW JUST WANT TO GET RID OF IT.
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR
"TAKATA RECALL" WHEN I TURN MY WHEEL TO THE LEFT AND PROCEED TO DRIVE . THE TRACTION CONTROL LIGHT COMES ON AND I HEAR A RUBBING NOISE. I HAVE HAD IT LOOKED AT AND THEY DON'T BELIEVE THE WHEEL HUB OR BEARINGS IS BAD. I HAVE NOTICED OTHER IMPALA OWNERS ARE HAVING THE SAME ISSUE. MY VEHICLE IS 78,000 MILES AND MY BUMPER TO BUMPER WARRANTY HAS EXPIRED. I FEEL THAT THIS SHOULD BE FIXED BY CHEVROLET BY A RECALL. ASAP I AM NEEDING TO DRIVE ACROSS THE COUNTRY OF ROUND TRIP MILES OF 4,000. VERY SCARED TO DRIVE MY CAR , AFRAID THAT IT IS THE BEARING AND WILL LOCK UP ON ME ON THE FREEWAY. PLEASE TAKE IMMEDIATE ATTENTION TO THIS PROBLEM. *TR
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP. *TR
MY CAR HAS BEEN MAKING A GRINDING NOISE WHEN BACKING UP OR TURNING LEFT. IT DOES IT ONCE IN A WHILE. WHEN ACCELERATED IT DOESN'T GO ANYWHERE THEN IT TAKES OFF.ALMOST CAUSED MY DAUGHTER TO HAVE A WRECK TODAY AND I'M NOT PLEASED. TOOK IT TO A FEW PLACES TO HAVE IT CHECKED AND IT WOULDN'T DO IT. AFTER TODAY, I AM NOT TO HAPPY WITH MY 2013 CHEVROLET IMPALA LTZ. SOMETHING NEEDS TO BE DONE ABOUT THIS CONTINUING PROBLEM WITH THESE CARS. IS IT GONNA TAKE SOMEONE TO DIE BEFORE CHEVROLET DOES SOMETHING ABOUT IT. MY DAUGHTER WAS TURNING INTO A BUSY INTERSECTION WHEN THIS HAPPENED.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED AND VEERING LEFT, THE TIRES SPUN AND THE INSTRUMENT PANEL DISPLAYED THE VEHICLE ICON AND "STABILITY TRACK SERVICE". THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,700.
WHEN STARTING FROM A STANDSTILL, THE TRACTION CONTROL SYSTEM SEEMS TO KICK IN AND THE INDICATOR LIGHT COMES ON. INITIAL OCCURRENCES ONLY SEEMED TO HAPPEN WHEN TURNING LEFT FROM A STANDSTILL, BUT NOW IT IS OCCURRING WHEN TURNING EITHER DIRECTION FROM A STANDSTILL. THIS IS OCCURRING AT LOW SPEEDS ON BOTH DRY AND WET PAVEMENT WITH VERY LITTLE ACCELERATION (I.E., NO TIRE SLIPPAGE).
PLEASE REFERENCE COMPLAINT NUMBER 10899363 FILED ON 8/29/2016. ON 8/30/2016 TWO ADDITTIONAL TIRES OF THE SAME DOT NUMBER WERE FOUND TO HAVE SIMILAR DEFECTS ON THE SAME VEHICLE, BUT HAD NOT COMPLETELY FAILED WITH A BLOWOUT OR AIR LEAKDOWN. THE TWO ADDITTIONAL ORIGINAL EQUIPMENT TIRES ON THE SAME VEHICLE WERE FOUND, DURING INSPECTION WITH THE VEHICLE STATIONARY, TO HAVE SEPARATIONS/BULGES AT THE INNER TIRE EDGE WHERE THE TIRE FACE MEETS THE SIDEWALL. NEITHER OF THESE TIRES CAUSED ANY "THUMPING" DURING DRIVING; HOWEVER, EXAMINATION REVEALED THAT THE SEPARATION HAD BEEN ONGOING FOR ENOUGH TIME TO ALLOW WEAR OF THE RAISED AREA AND FATIGUE CRACKING/CHECKING IN THE SIPES OVERLYING THE SEPARATED AREA. IN ALL CASES, THE SEPARATED AREA WAS PRESSURIZED AND COULD BE PUSHED IN UNTIL THE OUTER TIRE RUBBER CONTACTED THE INNER BODY OF THE TIRE. ADDITTIONALLY THERE WAS NO AIR LEAKAGE OR REDUCTION IN TIRE PRESSURE. MILEAGE AT THE TIME OF THE OBSERVED DEFECT ON THESE TWO ADDITTIONAL TIRES WAS 39,000. THE DOT NUMBER OF THE TWO ADDITTIONAL AFFECTED TIRES IS M643 BHDR 3912. BE ADVISED THAT ALL TIRES ON THIS VEHICLE HAVE BEEN MAINTAINED TO THE TIRE MANUFACTURERS SPECIFICATION. THE ATTACHED PHOTO SHOWS THE SWELLING/SEPARATION/CRACKING/WEAR AT THE TIRE EDGE OF ONE OF THE TWO ADDITTIONAL TIRES FROM DOT NUMBER M643 BHDR 3912 - OBSERVED DEFECT ON 8/30/2016 WAS SIMILAR ON BOTH OF THESE TIRES. DUE THE THE NATURE OF THIS FAILURE, WHERE SEPARATION HAD OBVIOUSLY BEEN ONGOING FOR A PERIOD OF TIME AS INDICATED BY THE WEAR AND CHECKING PATTERN BUT NO "ROAD FEEL" OF THE FAILURE, A DRIVER COULD EASILY END UP WITH AN INSTANT FAILURE/BLOWOUT AT ANY TIME WITHOUT WARNING AS HAPPENED WITH A TIRE ON THIS CAR AS REPORTED IN COMPLAINT 10899363. IN ALL CASES, THE FAILURE WAS ON THE INNER SIDE OF THE TIRE AND NOT READILY OR EASILY BE FOUND WITHOUT A DETAILED INSPECTION.
GOODYEAR EAGLE LS 2 TIRE ON A 2013 IMPALA EXPERIENCED A SIDEWALL SPLIT AND TIRE DEFLATION WHILE DRIVING ON A CITY STREET. THE DISTANCE COVERED FROM THE TIME THE TIRE DEVELOPED A PERCEPTIBLE "THUMP" TILL THE SIDEWALL RUPTURED AND TIRE WENT FLAT WAS BETWEEN ONE AND TWO MILES. UNTIL THAT TIME, THE TPS DID NOT COME ON. THE ENTIRE EVENT OCCURRED WITHIN 5 MINUTES. SEPARATION OCCURRED BETWEEN THE RADIAL PLIES AND THE OUTER RUBBER COVERIG OF THE SIDEWALL. THE GOODYEAR EAGLE LS 2 TIRES WERE ORIGINAL EQUIPMENT ON THIS VEHICLE. MILEAGE ON THE TIRES AT THE TIME OF THIS FAILURE WAS 39,000. TIRES HAVE ALWAYS BEEM MAINTAINED TO MANUFACTURERS SPECIFICATIONS.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS REPAIRED FOR A RECALL WITH THE IGNITION SWITCH, THE STABILITY, TRACTION CONTROL, ABS, AND OTHER WARNING LIGHTS RANDOMLY FLASHED. THE FAILURE PROGRESSED EACH TIME THE VEHICLE WAS REVERSING AND WHEN MAKING LEFT AND RIGHT TURNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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