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2008 Chevrolet Impala Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
810
Latest Dec 13, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
61
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 25, 2007

What this page shows

Our database holds 810 NHTSA owner-reported complaints for the 2008 Chevrolet Impala. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 810 · page 1 of 33

Airbags
Filed Dec 13, 2024
Crash reported1 injury reported

The contact owned a 2008 Chevrolet Impala. The contact stated that while driving at 55 MPH while in cruise control, a group of birds flew out from under a ditch which caused the contact to swerve and lose control of the vehicle. As a result of the incident, the contact crashed into the ditch. The air bags did not deploy upon impact which caused the contact's face to hit the steering wheel. The contact was later transported to the hospital via an ambulance where she was treated for a concussion. Additionally, the contact suffered several cuts and bruises to her face with additional bruising to her left leg and hip. A police report was filed; however, the report was unavailable. The vehicle was towed to a dealer where it was deemed totaled. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.

NHTSA ID
11630566
Incident
Dec 5, 2024
Mileage
150,000 mi
Other / unspecified
Filed Nov 6, 2024

This is 1 of 2 car seats that we have, both with the same issue. The pull strap that is used to tighten the shoulder straps to secure the child in appropriately is not functioning properly. You can not pull the shoulder straps to the tightness that is required for the child to be secured properly. This is a huge safety risk to my children when we are not able to tighten them correctly. I had the car seat looked at by CPST [XXX XXX] with the City of Waite Park, and there is no user error, the straps aren't pinched anywhere. She herself was having a operating the car seat and advised us to stop using it and get it replaced. I have reached out to Evenflo and they are unwilling to fix the issue. They tell me that the car seat is "far out warranty so they cannot assist me further with the seat." I am in disbelief that they are unwilling to replace the defective seats. I do have a video of Alicia trying to tighten the straps and it shows her struggling to accomplish that. I am unable to attach them here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11623770
Incident
Oct 31, 2024
Tires & wheels
Filed Aug 6, 2024

Starfire Solarus AS All-Season 225/60R16 98H- Car started shaking violently while I was driving it- seemed to be coming from rear tire. Limped it home, removed driver side rear tire, and noticed substantial bulge where tread was separating. Replaced tire with another brand. Several months later, same thing happened, and removed the remaining Starfire Solarus AS All-Season 225/60R16 98H tire, the passenger side rear tire, and noticed same defect. I bought both tires Mar 15, 2021 on Amazon, but have driven car very little. Unfortunately the shop that installed them didn't note mileage on receipt but the tread looks brand new (other than the defect). Looked at amazon and noticed other customers reporting the same defect! [XXX] I think these tires are very dangerous and are going to cause somebody to get injured or worse, especially since both tires are affected by defects and other consumers are reporting the exact same issue on amazon reviews. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11606880
Incident
Aug 6, 2024
ElectricalSteering
Filed Jul 18, 2024

The key gets stuck and I can't remove the key; I can't take the key out and then the battery drains and car is dead.

NHTSA ID
11603063
Incident
Jun 8, 2024
Filed Jun 14, 2024

Dash cover crumbled and falling apart. Even though I have kept it cool and covered with a condition. It's falling down into my car fan for heating and cooling

NHTSA ID
11594362
Incident
Jun 14, 2024
Powertrain (other)
Filed Feb 28, 2024

At a complete stop, press the gas to go and the car will not go. Kind of like its struggling to catch gear and then all of a sudden it with catch jerk hard. That's an issue for a few reasons. If you have to pull out for somewhere that traffic doesn't stop or yield, and the car is barley rolling trying to catch gear, there's the risk of getting hit. When the gear catches, and the jerk happened it's not a small jerk, i feel it's a safety hassard to small children. When my son was 4 months old it started and it jerked him pretty hard. My mother in law is the original owner and had it checked several times with no resolution.

NHTSA ID
11574386
Incident
Feb 10, 2020
AirbagsElectrical
Filed Sep 5, 2023
Crash reported1 injury reported

The engine electric brakes all shut down steering wheel locked up and my daughter smashed into telephone pole on August 31 2023. Airbags didn't deploy for front and side airbags were deflated no air.no warning lights prior that I'm aware of. My daughter was injured PCS and cervical sprain

NHTSA ID
11542674
Incident
Aug 31, 2023
Powertrain (other)
Filed May 4, 2023

When I turn the ignition key and start my car engine, I then shift the automatic transmission into “drive”, but there is no forward acceleration power, and I have no idea why this is.

NHTSA ID
11520520
Incident
May 4, 2023
Powertrain (other)
Filed Apr 22, 2023

The gas petal sensor is reading a code P2138 (Accelerator Petal Position Sensors 1-2 not plausible). My father has changed the petal not once but twice and erased the code but it keeps coming back. Also getting a p0172 code as well. A Cheverolet dealership has been called and the representative rushed me off phone saying there was not recall for the car. Car was taken to an Autozone and the codes were still coming up. Engine warning light goes off and on every 3 to 4 days after being cleared, then will get a reduced engine power message will appear. Messages warning lights and symptoms started 3 months ago.

NHTSA ID
11518381
Incident
Jan 17, 2023
Filed Apr 1, 2023

Unknown

NHTSA ID
11514960
Incident
Apr 1, 2023
Steering
Filed Jan 18, 2023

My sway bar is broken and needs to be fixed. Like all the rest of Impalas . I'm on social security and I need someone to help please! Martin Montney

NHTSA ID
11502385
Incident
Apr 7, 2021
ElectricalFuel system
Filed Nov 25, 2022

While driving at highway speeds the car will act up and the engine will shut off, I get the message on the odometer display that reads, Engine power is reduced, service throttle, starter disabled. This is not a good thing to have happen while driving.

NHTSA ID
11494886
Incident
Nov 18, 2022
Body & structure
Filed Jun 19, 2022

The back driver’s side door of my 2008 Impala is not locked, but it cannot be opened. I’ve read online that this happens on other Impalas. Because this is a major safety issue, as well as a major inconvenience, these vehicles should be recalled and repaired at no cost to the owners. People should be able to enter and exit through all doors of a vehicle, especially during an emergency. Because of this defect, Impalas should be recalled and repaired at no cost to the owner.

NHTSA ID
11469944
Incident
Apr 4, 2022
Filed Apr 25, 2022

On these cars the blend doors open when your driving and fogs windows to were you can't see mostly in the winter or colder temperatures. They start to click because of the bad design of them and sometimes the clicking goes away and sometimes it doesnt and the safety risk is when the doors malfunction it fogs windows and you can't see. Car was taking to auto shop and they confirm that's the problem and the parts for the car are under $100 but over $1200 for labor

NHTSA ID
11461998
Incident
Apr 6, 2022
Electrical
Filed Jan 12, 2022

Heating and air conditioning actuators and/or blen door getting stuck so the air will not switch from cold to hot or hot to cold without pulling the glove box out and manually turning them by hand. Heater will blow hot air and then randomly switch to cold air. When it's cold outside, I cannot defrost my windows cause it gets stuck on cold air which impairs visibility.

NHTSA ID
11447196
Incident
Aug 1, 2021
SteeringSuspension
Filed Oct 20, 2021

Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as soon as possible. Q-How was your safety or the safety of others put at risk? A-Control arm might SNAP causing you to lose control of my vehicle and crash into other drivers. Q-Has the problem been reproduced or confirmed by a dealer or independent service center? A-Firestone has inspected my car. Q-Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A-No my vehicle has not. Q-Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A-No warning signs of any kind. This started within the last month or two.

NHTSA ID
11437500
Incident
Aug 28, 2021
Suspension
Filed Oct 14, 2021

The contact owns a 2008 Chevrolet Impala. The contact stated that while driving approximately 35-40 MPH, the vehicle was vibrating and jumping. The contact drove to his brother's residence to inspect the vehicle. The contact removed the front passenger’s side tire and wheel and upon removing the hub, the engine moved. The contact was self-diagnosed that the front lower control arm was fractured. The contact was able to drive to his residence. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 218,000.

NHTSA ID
11436758
Incident
Oct 14, 2021
Mileage
218,000 mi
EnginePowertrain (other)
Filed May 26, 2021

car shuts off while in traffic and it says engine power reduced service traction control

NHTSA ID
11418636
Incident
May 22, 2021
EngineSteering
Filed Mar 31, 2021

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH AND DRIVING OVER A POTHOLE, THE VEHICLE LOSS MOTIVE POWER, STALLED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

NHTSA ID
11405806
Incident
Mar 24, 2021
Mileage
78,000 mi
ElectricalEngine
Filed Feb 9, 2021

WHILE WIFE WAS DRIVING AT NORMAL SPEED CAR WENT INTO LIMP MODE MANY TIMES OVER LAST FEW MONTHS CAUSING ACCELERATOR PEDAL SENSOR CODES.WE HAVE SINCE CHANGED THIS PEDAL SENSOR 6 TIMES AND SAME ISSUE AND CODES POP UP. WE ALSO CHANGED THROTTLE BODY W SENSOR AND CONNECTOR PIGTAIL.I THINK THERE IS CORROSION IN ECM AND ALL THESE ITEMS HAVE FAILED. THESE ITEMS SHOULD HAVE BEEN RECALLED AS MANUFACTURER DEFECTS IN MY OPINION.WE ARE STILL HAVING PROBLEMS SAME CODES AND IM NOT THE ONLY ONE!

NHTSA ID
11395348
Incident
Sep 2, 2020
Mileage
120,000 mi
Engine
Filed Jan 29, 2021

I WAS DRIVING ON THE INTERSTATE AND THE DASH LIT UP SERVICE TRACTION SYSTEM AND ENGINE POWER REDUCED. I WAS CURRENTLY USING CRUISE CONTROL SO IT SHOCKED ME WHEN MY CAR WENT FROM 75 TO 40 QUICK. I WAS IN FIVE O'CLOCK TRAFFIC AND ALMOST REAR ENDED. CHECK ENGINE LIGHT CAME ON AS WELL. I'M PLANNING ON GETTING IT LOOKED AT.

NHTSA ID
11390726
Incident
Jan 29, 2021
Mileage
160,000 mi
Driver assistanceElectricalSteering
Filed Jan 18, 2021
Crash reportedFire reported1 injury reported

IN MOTION ON A CITY STREET TURNING LEFT , PEDAL STUCK BRAKES NOT WORKING AND HIT BY ON COMING CAR , FLIPPED IN AIR ABOUT A BLOCK , ROLLING OVER AGAIN AND AGAIN , NO AIR BAGS DEPLEATED, BROKEN RIBS, CONCUSSION, SKIN LACERATIONS , BRUISES,GLASS LOGGED IN PARTS OF BODY , FACE AND FEET

NHTSA ID
11388632
Incident
Dec 30, 2020
Mileage
186,000 mi
Electrical
Filed Nov 25, 2020

CAR WAS RUNNING FINE. PUT CAR IN PART TO RUN INTO THE STORE AND CAME BACK AND WAS UNABLE TO SHIFT CAR OUT OF PARK.

NHTSA ID
11376350
Incident
Nov 25, 2020
Steering
Filed Nov 8, 2020

POWER STEERING PUMP JUST STARTED GROWLING WHEN MOVING THE STEERING. IT IS ALSO A LITTLE HARDER TO TURN. IN MOTION. WHEN EVER THE STEERING WHEEL IS TURNED.

NHTSA ID
11373706
Incident
Nov 7, 2020
Mileage
142,000 mi
Engine
Filed Oct 29, 2020

THE CAR NEEDS AND BURNS TOO MUCH OIL AND IT'S A COMMON PROBLEM THERE'S A LOT OF PEOPLE COMPLAINING ABOUT PLEASE HELP I HAVE TO CHANGE OIL EVERY 2 MONTHS AND THERE'S NO LEAKS OR ANYTHING JUST THAT IT BURNS OIL TOO QUICK

NHTSA ID
11367022
Incident
Aug 1, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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